Communications Connection

We called General Heating and Air Conditioning to come out and fix our furnaceThe tech diagnosed it as a bad circuit boardThat same night we got a second opinionIt was just a dirty air filterIt is clear the tech wasn't compitent at his job and did not render any servicesWe have called multiple times and tried to get a hold of a supervisor and they will not call backWe have just received an invoice from themSince no work was performed no payment will be made

I had called the business to set up an appointment for servicing on my furnace When the service arrived, he spent time working on the air conditioner This is how the order was taken down originally I've mailed my payment, in full, on Friday, September When they receive my payment, Monday, September 18, there will be an evaluation formThis is my contact with the business The invoice mentions that I didn't ask to have my air conditioner serviced I was charged an extra $(?) for work on the air conditioner After almost three weeks, I had to call the business to ask about the bill not being sent