We have contacted Ms [redacted] and gone over her accountWe have agreed to lower her monthly budget amount to and she has agreed to that plan We have also offered to change her billing cycle date and have kept an open dialogue with her to provide the best possible assistance Per her conversation with Supervisor [redacted] , she seems satisfied with our actions to address her concerns
Per SEC records, Ms [redacted] initiated service with SEC in Her signed member application contains the correct address and SSN for Ms*** We spoke to Ms [redacted] on Dec and informed her of the amount due On Feb 22, 2017, we faxed her the documentation supporting her outstanding bill This information was faxed to her at *** *** *** SEC's Terms and conditions state:IVREQUIREMENTS FOR SECURING ELECTRIC DISTRIBUTIONSERVICEAAny person or entity owing a debt to the Cooperative shall not be allowed to join in the Cooperative or receive service from the Cooperative until the debt has been paid in full or arrangements satisfactory to the Cooperative have been made for the satisfaction of the outstanding debt.In our opinion, member debt to the cooperative for service provided never expires unless properly discharged by a bankruptcy courtAs we understand it, the statute of limitations for debt applies to contacting individuals for debt collection purposes or suing for debtSEC is doing neither.Any individual who wants to establish service at this location is welcome to apply All applicants are required to undergo an ID check and may be required to pay a security depositSEC may also require the applicant to present a genuine lease agreement or like document that indicates they or those listed in the documentation are the sole occupant/s of that location
We have contacted Ms [redacted] and gone over her accountWe have agreed to lower her monthly budget amount to and she has agreed to that plan We have also offered to change her billing cycle date and have kept an open dialogue with her to provide the best possible assistance Per her conversation with Supervisor [redacted] , she seems satisfied with our actions to address her concerns
Per SEC records, Ms [redacted] initiated service with SEC in Her signed member application contains the correct address and SSN for Ms*** We spoke to Ms [redacted] on Dec and informed her of the amount due On Feb 22, 2017, we faxed her the documentation supporting her outstanding bill This information was faxed to her at *** *** *** SEC's Terms and conditions state:IVREQUIREMENTS FOR SECURING ELECTRIC DISTRIBUTIONSERVICEAAny person or entity owing a debt to the Cooperative shall not be allowed to join in the Cooperative or receive service from the Cooperative until the debt has been paid in full or arrangements satisfactory to the Cooperative have been made for the satisfaction of the outstanding debt.In our opinion, member debt to the cooperative for service provided never expires unless properly discharged by a bankruptcy courtAs we understand it, the statute of limitations for debt applies to contacting individuals for debt collection purposes or suing for debtSEC is doing neither.Any individual who wants to establish service at this location is welcome to apply All applicants are required to undergo an ID check and may be required to pay a security depositSEC may also require the applicant to present a genuine lease agreement or like document that indicates they or those listed in the documentation are the sole occupant/s of that location