Community Association Management Services

HI ***, I have reviewed the complaint from [redacted] , resident of [redacted] For the last couple of years the association has been spending money to update the Community For example: · Siding throughout the community: over $500,000· Painting all the new siding: $100.000· Replacing rotten decks and retaining walls: $239,000· We are on a three year contract to maintain the trees throughout the community: $64,We understand the need for renovation of the landscaping, but the association felt the they had an obligation to maintain the building components due to structural and safety uses The Board has kept the residents informed by the way of newsletters and board meetingsThe priority of the Board and Association was to maintain the above stated components before moving on to landscaping issues Residents were informed that if they would like to renovate their landscaping by their home the resident could summit a request and a landscape plan for their approval, [redacted] has never done soThe association has recently hired a new landscape company, they started May 1st of this year The irrigation had to be renovated, which has been completed But, unfortunately due to the major components as stated above the landscaping of residents home is on holdAs far as violations go, [redacted] has received several violations including attending a hearing before the board, which she did not attend For example [redacted] has received several notices about her leaving her garage door open, which is against the rules of the association My administrative assistant was out delivering board packets to the board members and she noticed ***’s garage door open again late at night I have attached one of the letters that was sent to [redacted] regarding the garage door being left open and the hearing notice for non-complianceWe send out several notices a month to residents throughout the community, on an average of at least violations a monthPlease let me know if you need further informationSincerely, [redacted] , Manager