Community is required to follow the [redacted] guidelines for effective and termination dates. A termination file was received from [redacted] with a date of September 30, 2016. [redacted] can contact the [redacted] at 1-800-318-2596 and request a Special Enrollment Period (SEP) to...
have policy retro activated to 09/01/2016. Community does not make the decision of eligibility for Special Enrollment Period. Thank you.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. Based on the conference call on September 19, the date (September 30) was set by you, Community Health Choice, not by [redacted] can only send a request without day and formalize the termination notice then sent back to you. You set up a loop to avoid the responsibility to solve the problem.
Regards,
[redacted]
Community is required to follow the [redacted] guidelines for effective and termination dates. A termination file was received from [redacted] with a date of September 30, 2016. [redacted] can contact the [redacted] at 1-800-318-2596 and request a Special Enrollment Period (SEP) to...
have policy retro activated to 09/01/2016. Community does not make the decision of eligibility for Special Enrollment Period. Thank you.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint. Based on the conference call on September 19, the date (September 30) was set by you, Community Health Choice, not by [redacted] can only send a request without day and formalize the termination notice then sent back to you. You set up a loop to avoid the responsibility to solve the problem.
Regards,
[redacted]