Community Transportation Network, Inc.

The inspection report was sent to the client as well a link to dropbox for the pictures. I also sent a refund to the client for the cost of the inspection

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. If the business fails to follow through with its prescribed resolution
I will contact the Revdex.com to take further action.
Regards,
*** ***

December 8, Ms*** *** The Revdex.com Holiday Drive, Suite Pittsburgh, PA Subject: *** * *** *** *** *** ** ***Pittsburgh, PA Alltech perform an inspection at *** *** *** ** ***The inspection was performed on April
11, The house is yearsThe front of the house faces southThe client indicated that that there is settlement in the front or south porchThe picture provided by the client indicated settlementThe house is years and there is settlement for the house, as there is settlement for every houseThe settlement of the porch is common, since the porch is not supported by its own foundationThe settlement does not affect the porch or houseEvery home settles, each different according to the construction methodAlltech is not responsible for settlementsettlement of patios or stairstep cracks are part of the home and are the responsibility of the homeownerMost settlement occurs within the first five to seven yearsRepair of the porch is cosmetic and does not affect the structure of the porchThe repairs would be part of home maintenance and the responsibility of the homeownerMany contractors will quote a price for work, even when the work is not required or neededI have seen this many timesIf you ask a contractor for a quote, they will give you a quoteThe above also applies to the ceilingThe ceiling will require periodic maintenance, as does any ceilingmaintenance of ceilings is the responsibility of the homeownerThe house is a two story frame style houseThe house is years old with settlementThe house is sound at the time of the inspectionThe above repairs are maintenance items and the responsibility of the home ownerThe duration of the inspection lasts approximately three hoursTherefore, it should be understood that we can reduce the number of unforeseen repairs or maintenance items; however, we cannot eliminate themOnly by living in the house over a period of time, can the homeowner maintain and perform maintenance on the home as neededSincerely, MrThomas ** *** ALLTECH Inspection Services, LLCASHI Member #207971, Certified Inspector NACHI Member #

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is...

satisfactory to me if I do actually receive the refund. I assume a check will be mailed to me as I originally paid by check. The business did not clarify this.  
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
The inspector stated that he is not responsible of missing important component during his inspection as they are maintenance and cosmetic issues? so how come he did not see something as visible as these defects which he calls cosmetic and why he did not disclose them?First of all, the problem with the porch is not cosmetic and per experts opinion needed to be fixed and I have fixed it with a receipt available if needed (after negotiation and with only a temporary repair, it did cost me 1600 $). second, the purpose of an inspection is to identify such issues (even if they are cosmetic, which it is not the case here) so the seller would fix them prior to the sale and it would not be a burden to the buyer. You have included in your report that you have inspected the porch but you did not identify this major defect and even though you included 60 pics of the house but not a single one of them showed the defect of the porch or the ceiling. Missing major visible defects by what suppose to be an expert in the field is either related to negligence or incompetence.
Regards,
[redacted]

I will have a painter contact the owner and make the necessary repairs.