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Reviews Veterinarian Companion Pet Hospital

Companion Pet Hospital Reviews (2)

Thank you for bringing this to our attention and for the opportunity to address these concerns The pet presented to Companion Pet Hospital on 12/7/at an approximate age of weeks, 3.75lbs, in good health [redacted] ***, being a new client to our practice, was provided consultation on initial request to declaw *** DrM [redacted] explained the procedure and offered alternatives to consider This is outlined below in the discharges that were electronically sent the client:***Congratulations on the new addition to your family! Physical Exam:Overall, [redacted] looks to be in great physical healthhe is at a great body weight, his ears and eyes are clear, and his coat is bright and shinny***'s heart and lung sounds are also within limits and he has no sign of umbilical hernia.Diagnostics and Treatments:Today we tested [redacted] for Feline Leukemia (FeLV) and Feline Immunodeficiency Virus (FIV)We are happy to report that he was negative for both diseases which is great news! [redacted] received the FVRCP/Rabies combination vaccination over his right hiphe may be a bit sore or swollen at the injection site and a little sleepier than for the next hoursPlease let us know if you notice any abreactions (vomiting, diarrhea, anorexia, etc)We would like to see [redacted] in about weeks with a doctor for a booster of vaccines Depending on your kitten’s future lifestyle, you may want to consider the Feline Leukemia vaccineThis is recommended for cats that will be outside and exposed to other cats.Parasite Control:It is very important to treat [redacted] with a flea/heartworm/internal parasite preventative monthly to keep him free of internal and external parasitesParasites can cause digestive issues, cause fatal illness, and carry harmful diseasesWe recommend a preventative called [redacted] [redacted] is a topical preventative that protects against fleas, feline heartworm disease, ear mites, and also acts as a monthly de-wormer against roundworms and hookwormsWe are sending you home with ***’s first complimentary dose of [redacted] Please apply the entire contents of one tube between his shoulder bladesBe sure to remove the flea collar he currently has on prior to applying [redacted] Most kittens have some intestinal parasites at or right after birthRoutine fecal testing is a good idea for any new kitten whether there are signs of diarrhea or not as youngsters are commonly parasitizedWe are sending ***'s fecal sample out to the lab to be tested for evidence of intestinal parasitesWe should contact you with the results within 1-business daysWe dewormed him today with Pyrantel which takes care of some intestinal parasitesFood Suggestions:We recommend incorporating as much canned food as possible in ***’s diet Canned food is high in protein and low in carbs, which is better for cats You may look to see if meat is the first ingredient in your food A statement noting that the food has been through an “ [redacted] feeding trial” is also a sign of high qualityIf you would like to switch ***’s food, please do this slowly in order to prevent GI upsetGradually increase the percentage of new food while gradually decreasing the percentage of the old food over 2-weeksSome examples of great brands are: [redacted] , [redacted] ***, [redacted] , ***., [redacted] ***, [redacted] , and ***Training Tips:We recommend that you try brushing ***'s teeth and touching his paws as if you were going to trim his nails to get him accustomed to these sensationsOnce his baby teeth start falling out, his mouth will become uncomfortable and you should discontinue brushing until all of his adult teeth come in.Additional Information Scratching is a behavior displayed by all feline species far and wideThey use their claws to condition their nails, defend themselves, stretch their backs, play, mark their territory and capture preyDealing with scratching can be more difficult with strictly indoor cats since we have to meet all of their 'feral' needs in a limited spaceFollowing is a link for the Indoor Pet Initiative which can give you helpful hints on how to make [redacted] living space all it can be! [redacted] There are other alternatives we encourage you to try at home before you make the decision to front declaw [redacted] Continuing to acclimate [redacted] to have his feet touched/handled so you are able to safely trim his nailsYou can get him use to this by positive reinforcement and offering treats when he allows you to do so.We recommend using a product called 'Soft Paws- which are plastic caps that you can glue onto the nailsThe nails have to be trimmed prior to putting them on and they will eventually grow out and need to be replacedIt is also important to provide MANY different types of things for him to scratch on to deter him from inappropriate items.Frequent nail trims and/or using Soft Paws are a much safer, less painful option to amputationYou can purchase the Soft Paws online or in most pet stores and we would be more than happy to show you how to place them the first time.Declawing is a amputation of the tips of each fingerDue to the level of discomfort associated with this procedure we like to take every measure to limit the amount of pain [redacted] may haveComplications of front declaw include but are not limited to hemorrhaging, predisposition to arthritis, pain, and claw regrowth.Please let us know if you have any questions or concerns It was very nice meeting [redacted] today! [redacted] 's second visit (which was a week follow up) was 1/4/ At that time [redacted] was 5.27lbs [redacted] confirmed she would like to proceed with neuter/declaw surgery and we provided her the appropriate estimate and explained the surgical process she could expect for *** The below communication was provided the client: [redacted] Thanks for bringing [redacted] in to visit with us today! He’s so handsome!Reason for Visit: [redacted] presented today for his final kitten examination and feline distemper vaccine You report that he is doing well at home.Examination Findings and Diagnosis: On exam, [redacted] is bright, alert and responsiveHis heart and lungs sound clear todayHis eyes and ears are clean and free of dischargeHis lymph nodes palpate normally and his belly is soft and non-painful.Neuter/Declaw:Prior to his procedure, [redacted] will have pre-surgical bloodwork performed, which we do before we administer any type of sedative or anesthesiaThis is to make sure a pet's major organ systems can handle anesthesiaOur anesthesia protocols are tailored for the patient not for the procedure and we use human quality sedativesOn the day of his procedure, [redacted] will have an intravenous catheter and intravenous fluids during the whole procedure to help keep blood pressure in rangesWe use top-of-the-line equipment to monitor heart rate, blood pressure, blood oxygenation levels, and body temperatureWe also keep pets on heat support for the procedure because they often lose body heat while under anesthesiaA technician will stay with [redacted] to monitor for any adverse effects he might experience from the anesthesia That is all included with the surgery package, and in addition, [redacted] would be going home with any necessary medicationWe perform our surgical procedures on Mondays, Tuesdays, Wednesdays and Thursdays You would need to drop [redacted] off between 8am and 8:15am and he would go home later that eveningPlease also remember to fast [redacted] overnight, so no food after midnight and no breakfast the morning of surgery; water is OKAllow extra time that morning to fill out the necessary paperwork and speak with a technician.Diagnostics and Treatments: Today [redacted] received the Distemper (FVRCP) Rabies combination vaccination over his right hind [redacted] may be a bit sore or swollen at the injection site and a little sleepier than for the next hours, which are not atypical for vaccinesPlease let us know if you notice any abreactions, including side effects (lethargy, decreased appetite, local pain, inflammation) and acute reactions (hives, facial swelling, vomiting) which are very rare.A dose of Feline [redacted] was applied between ***’s shoulder blades today after his exam We recommend you continue this every days year round.Any Additional Information: Please feel free to contact us with any questions or concerns you may haveIt was a pleasure seeing [redacted] today! Take care! [redacted] Our technicians followed up with the client on 1/5/with no response and closed our follow up on 1/21/due to no response.On 1/11/the client had communication with another one of our doctors, who advised the client that she did not perform declaw surgery and recommended scheduling with one of the other two doctors in our practice that did perform that surgery and we be providing the client with an estimate of service and coordinating the surgical plan Later on that same date we received a request to transfer ***'s records.Prior to seeing the request for a records transfer we followed up again on 1/12/via voicemail The doctor's notes read: [redacted] “LM for owner: Bloodwork nsfWill email estimate for neuter and declawExplained that we can do it on the 23rd as planned, DrL will do the declaw portion of the surgery -- she is experienced at that procedure, which is not as routine as the neuterWe will plan on keeping him overnightGive me a call or email if questionsBjb” [redacted] In this voicemail to the client our doctor explained the declaw was not something she knew how to do because it is not as common as a neuter but she was reassured her that the person who would do the procedure is experienced at it and would be coming in early to do it so the owner would not have to rearrange her schedule.The surgery was initially scheduled with a doctor who was not experienced at the procedure and the owner was notified that we might have to change the date to make sure [redacted] received optimal careWithin hours, we let the owner know that another doctor who is experienced at declaws agreed to come in early to perform the surgery on the day it was originally scheduled to avoid inconveniencing the owner[redacted] We provided the client an accurate explanation of the surgery that we provide to every client for every surgery We discussed the process and what to expect (as indicated above.) After conferring with our team of doctors, a declaw surgery is never indicated at weeks of age due to the digits have not formed enough bone to allow for a successful surgery Following the AVMA standards of care a declaw surgery would never be performed on a week old kitten The pre-operative blood work completed was a pscreen/CBC and was $

Thank you for bringing this to our attention and for the opportunity to address these concerns.  The pet presented to Companion Pet Hospital on 12/7/16 at an approximate age of 13 weeks, 3.75lbs, in good health.  [redacted], being a new client to our practice, was provided consultation on...

initial request to declaw [redacted].  Dr. M[redacted] explained the procedure and offered alternatives to consider.  This is outlined below in the discharges that were electronically sent the client:[redacted]Congratulations on the new addition to your family! Physical Exam:Overall, [redacted] looks to be in great physical health. he is at a great body weight, his ears and eyes are clear, and his coat is bright and shinny. [redacted]'s heart and lung sounds are also within normal limits and he has no sign of umbilical hernia.Diagnostics and Treatments:Today we tested [redacted] for Feline Leukemia (FeLV) and Feline Immunodeficiency Virus (FIV). We are happy to report that he was negative for both diseases which is great news![redacted] received the FVRCP/Rabies combination vaccination over his right hip. he may be a bit sore or swollen at the injection site and a little sleepier than normal for the next 24 hours. Please let us know if you notice any abnormal reactions (vomiting, diarrhea, anorexia, etc). We would like to see [redacted] in about 4 weeks with a doctor for a booster of vaccines.  Depending on your kitten’s future lifestyle, you may want to consider the Feline Leukemia vaccine. This is recommended for cats that will be outside and exposed to other cats.Parasite Control:It is very important to treat [redacted] with a flea/heartworm/internal parasite preventative monthly to keep him free of internal and external parasites. Parasites can cause digestive issues, cause fatal illness, and carry harmful diseases. We recommend a preventative called [redacted]. [redacted] is a topical preventative that protects against fleas, feline heartworm disease, ear mites, and also acts as a monthly de-wormer against roundworms and hookworms. We are sending you home with [redacted]’s first complimentary dose of [redacted]. Please apply the entire contents of one tube between his shoulder blades. Be sure to remove the flea collar he currently has on prior to applying [redacted]. Most kittens have some intestinal parasites at or right after birth. Routine fecal testing is a good idea for any new kitten whether there are signs of diarrhea or not as youngsters are commonly parasitized. We are sending [redacted]'s fecal sample out to the lab to be tested for evidence of intestinal parasites. We should contact you with the results within 1-2 business days. We dewormed him today with Pyrantel which takes care of some intestinal parasites. Food Suggestions:We recommend incorporating as much canned food as possible in [redacted]’s diet.  Canned food is high in protein and low in carbs, which is better for cats.  You may look to see if meat is the first ingredient in your food.  A statement noting that the food has been through an “[redacted] feeding trial” is also a sign of high quality. If you would like to switch [redacted]’s food, please do this slowly in order to prevent GI upset. Gradually increase the percentage of new food while gradually decreasing the percentage of the old food over 2-3 weeks. Some examples of great brands are: [redacted], [redacted], [redacted], [redacted]., [redacted], [redacted], and [redacted]. Training Tips:We recommend that you try brushing [redacted]'s teeth and touching his paws as if you were going to trim his nails to get him accustomed to these sensations. Once his baby teeth start falling out, his mouth will become uncomfortable and you should discontinue brushing until all of his adult teeth come in.Additional Information Scratching is a normal behavior displayed by all feline species far and wide. They use their claws to condition their nails, defend themselves, stretch their backs, play, mark their territory and capture prey. Dealing with scratching can be more difficult with strictly indoor cats since we have to meet all of their 'feral' needs in a limited space. Following is a link for the Indoor Pet Initiative which can give you helpful hints on how to make [redacted] living space all it can be!   [redacted]There are other alternatives we encourage you to try at home before you make the decision to front declaw [redacted] . Continuing to acclimate [redacted] to have his feet touched/handled so you are able to safely trim his nails. You can get him use to this by positive reinforcement and offering treats when he allows you to do so.We recommend using a product called 'Soft Paws- which are plastic caps that you can glue onto the nails. The nails have to be trimmed prior to putting them on and they will eventually grow out and need to be replaced. It is also important to provide MANY different types of things for him to scratch on to deter him from inappropriate items.Frequent nail trims and/or using Soft Paws are a much safer, less painful option to amputation. You can purchase the Soft Paws online or in most pet stores and we would be more than happy to show you how to place them the first time.Declawing is a amputation of the tips of each finger. Due to the level of discomfort associated with this procedure we like to take every measure to limit the amount of pain [redacted] may have. Complications of front declaw include but are not limited to hemorrhaging, predisposition to arthritis, pain, and claw regrowth.Please let us know if you have any questions or concerns.  It was very nice meeting [redacted] today![redacted]'s second visit (which was a 4 week follow up) was 1/4/16.  At that time [redacted] was 5.27lbs.  [redacted] confirmed she would like to proceed with neuter/declaw surgery and we provided her the appropriate estimate and explained the surgical process she could expect for [redacted].  The below communication was provided the client:[redacted]Thanks for bringing [redacted] in to visit with us today!  He’s so handsome!Reason for Visit: [redacted] presented today for his final kitten examination and feline distemper vaccine.  You report that he is doing well at home.Examination Findings and Diagnosis: On exam, [redacted] is bright, alert and responsive. His heart and lungs sound clear today. His eyes and ears are clean and free of discharge. His lymph nodes palpate normally and his belly is soft and non-painful.Neuter/Declaw:Prior to his procedure, [redacted] will have pre-surgical bloodwork performed, which we do before we administer any type of sedative or anesthesia. This is to make sure a pet's major organ systems can handle anesthesia. Our anesthesia protocols are tailored for the patient not for the procedure and we use human quality sedatives. On the day of his procedure, [redacted] will have an intravenous catheter and intravenous fluids during the whole procedure to help keep blood pressure in normal ranges. We use top-of-the-line equipment to monitor heart rate, blood pressure, blood oxygenation levels, and body temperature. We also keep pets on heat support for the procedure because they often lose body heat while under anesthesia. A technician will stay with [redacted] to monitor for any adverse effects he might experience from the anesthesia.  That is all included with the surgery package, and in addition, [redacted] would be going home with any necessary medication. We perform our surgical procedures on Mondays, Tuesdays, Wednesdays and Thursdays.  You would need to drop [redacted] off between 8am and 8:15am and he would go home later that evening. Please also remember to fast [redacted] overnight, so no food after midnight and no breakfast the morning of surgery; water is OK. Allow extra time that morning to fill out the necessary paperwork and speak with a technician.Diagnostics and Treatments: Today [redacted] received the Distemper (FVRCP) Rabies combination vaccination over his right hind. [redacted] may be a bit sore or swollen at the injection site and a little sleepier than normal for the next 24 hours, which are not atypical for vaccines. Please let us know if you notice any abnormal reactions, including side effects (lethargy, decreased appetite, local pain, inflammation) and acute reactions (hives, facial swelling, vomiting) which are very rare.A dose of Feline [redacted] was applied between [redacted]’s shoulder blades today after his exam.  We recommend you continue this every 30 days year round.Any Additional Information: Please feel free to contact us with any questions or concerns you may have. It was a pleasure seeing [redacted] today! Take care![redacted]Our technicians followed up with the client on 1/5/16 with no response and closed our follow up on 1/21/16 due to no response.On 1/11/2016 the client had communication with another one of our doctors, who advised the client that she did not perform declaw surgery and recommended scheduling with one of the other two doctors in our practice that did perform that surgery and we be providing the client with an estimate of service and coordinating the surgical plan.  Later on that same date we received a request to transfer [redacted]'s records.Prior to seeing the request for a records transfer we followed up again on 1/12/16 via voicemail.  The doctor's notes read:[redacted]“LM for owner: Bloodwork nsf. Will email estimate for neuter and declaw. Explained that we can do it on the 23rd as planned, Dr. L will do the declaw portion of the surgery -- she is experienced at that procedure, which is not as routine as the neuter. We will plan on keeping him overnight. Give me a call or email if questions. Bjb”[redacted]In this voicemail to the client our doctor explained the declaw was not something she knew how to do because it is not as common as a neuter but she was reassured her that the person who would do the procedure is experienced at it and would be coming in early to do it so the owner would not have to rearrange her schedule.The surgery was initially scheduled with a doctor who was not experienced at the procedure and the owner was notified that we might have to change the date to make sure [redacted] received optimal care. Within 24 hours, we let the owner know that another doctor who is experienced at declaws agreed to come in early to perform the surgery on the day it was originally scheduled to avoid inconveniencing the owner.[redacted]We provided the client an accurate explanation of the surgery that we provide to every client for every surgery.  We discussed the process and what to expect (as indicated above.).  After conferring with our team of doctors, a declaw surgery is never indicated at 9 weeks of age due to the digits have not formed enough bone to allow for a successful surgery.  Following the AVMA standards of care a declaw surgery would never be performed on a 9 week old kitten.  The pre-operative blood work completed was a pre-op screen/CBC and was $82.00.

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Address: 731 Mall Ring Cir STE 203, Novato, California, United States, 89014-6691

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