Company Formations Canada

Address is a virtual office with Regus, phone number is a recording and a machine, email message are not responded to.

They will take your bank transfer quickly though.

I placed an order to incorporate my business extra-provincially on a Monday, after completing the online form and submitting payment for $210 via ***. The website stated that it would be 1-3 business days for the process.

On Friday I had not received any communication from Company Formations. I went to my *** receipt and called the telephone number listed - it was out of order. I grew suspicious and contacted *** to file a complaint - I did not want to be out $210. *** advised that they require the business to respond to the complaint and would give them 10 business days to respond.

I then sent an email to Company Formations, inquiring about the status as the website stated 1-3 business days. I received an email back on Saturday from Beverly C. in which she stated that it takes 5-7 business days, not 1-3. I replied that their website does explicitly state 1-3 business days and that the phone number listed on *** does not work. She wrote back thanking me and that the information was updated.

On Thursday, I wrote to Company Formations again, looking for an update. Beverly replied "Thank you for your business.

Your payment was cancelled by ***.
For that reason your order was cancelled."

I replied that I had contacted *** and that they were waiting for a reply from them. She did not write back.

I received a follow-up email from *** on the Sunday, indicating they still had not received a response from Company Formations.

I have not received any more communication from Company Formations. ***. You can't reach them via telephone and they ignore emails from customers as well as ***. All they had to do is communicate with the customer. Very poor service.