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Compare Foods Reviews (2)

Review: I went in this location to purchase 2 items. I went to use my debit card and the cashier told me I was not able to use it for that amount($ 3.29). I would have to purchase something else for a total of $ 6.00. Which I responded I don't need anything. She said well your going to have to leave something. I believe that store policy should be changed.Desired Settlement: Policy be change to no store minimum.

Review: This store sold me on 12/*/2013 ground Pork I purchased it at 5:36 PM the next day I open the package and the meat was rotten/spoiled, on 12/*/2013 at 7:25:34 I took the meat back and told [redacted] (cashier) that I wanted to exchange the meat purchased yesterday and I was also purchasing other items and more ground pork,[redacted] contacted her supervisor who stated that she would not replace it because at this store you can only replace meat and produce within 24 hrs (are you kidding me?) and she (supervisor is Latina with dark curly long hair) and she was very rude. It states this on the receipt however most times as a customer service gesture (and being that I use this as my regular shopping store) the store will exchange the bad product for good-not compare foods they don't care about their customers, I purchased the new pork got it home and the same thing rotten/spoiled meat I refused to go back to that place. I could see if this was a purchase 2 DAYS AGO however if I would've cooked this meat I purchased twice that was bad and this made my family sick what then? Compare Foods are not seeing the big picture. The Pork was only $2.50 and the second one I purchased was $1.43 and this chain /store that is in my community which is open 24 hours is selling spoiled/rotten meat and wouldn't exchange the bad product. I want the Revdex.com to know this is can become a health issue and I think to have consumers bring back meat and produce within 24 hours is a scam because the meat and produce they sell most times are never FRESH! Compare Foods is a inconvenience to the JACKSON HEIGHTS COMMUNITY. I will let my Co-Op members know to post memos in our buildings about Compare Foods in Jackson Heights, NY.Desired Settlement: I want this company to refund my money for poor product both packages of meat I had to throw away and go to another chain on 12/*/2013 to replace and feed my family. Compare Foods inconvenienced me and my family over a stupid policy, it is there food that is spoiled that I purchased twice as a consumer, all this over $3.93 and a non-caring staff.

Business

Response:

Hello [redacted],

I have recently received a notice of complaint from your office regarding a Compare Foods in Jackson Heights, NY. The store listed in the complaint is not affiliated with our [redacted]. I believe we may have received this notice by accident. Please send any future mailings to that stores address.

Best Regards,

Business

Response:

The policy of the store says that within 24 hours for produce and meat, the customer can return any item that has been purchased during that time. [redacted] has the right to come to the store and exchange the product for other item or get the money back any time he wants.

Compare foods supermarket has been trying to bring to the customers the best service possible all the time. As a company, we are offering Mr. Byard our apologies hopping this issue never occurs again keeping him as our customer.

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Description: Retail Grocers

Address: 2515 12th Ave NE, Hickory, North Carolina, United States, 28601-3127

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