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Review: Checked in and was given a loud room by the basketball courts , attendant failed to response by not answering the desk lines attendant failed to make self available to solve issueDesired Settlement: Refund

Business

Response:

I'm not sure this is our property as we do not have any basketball courts here!

Consumer

Response:

Yes there was guys in the back playing loudly

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.Basketball players outside of room 11:00 pm on. Didn't sleep until after 3.

Regards,

Business

Response:

Baseball players were staying here and maintenance did ask them to quiet down at 12:15.

Consumer

Response:

I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

Regards,