Simpatico Systems seems to over commit and under deliverI contracted Simpatico Systems for a surveillance system with recorded video feed on an existing CCTV networkIn the months since the completion of installation we have have numerous failures on all parts of the systemProject planning was deficient, service appointments were not kept and despite being given a specific set of requirements and performance objectives I still have a system that continues to failI am currently contracting a different vendor to trouble shoot Simpatico's work and systems so I can meet the performance objectives the systems was supposed to satisfyI would strongly urge anyone shopping for security systems to avoid Simpatico Systems
Simpatico Systems seems to over commit and under deliver. I contracted Simpatico Systems for a surveillance system with recorded video feed on an existing CCTV network. In the 8 months since the completion of installation we have have numerous failures on all parts of the system. Project planning was deficient, service appointments were not kept and despite being given a specific set of requirements and performance objectives I still have a system that continues to fail. I am currently contracting a different vendor to trouble shoot Simpatico's work and systems so I can meet the performance objectives the systems was supposed to satisfy. I would strongly urge anyone shopping for security systems to avoid Simpatico Systems.
Simpatico Systems seems to over commit and under deliverI contracted Simpatico Systems for a surveillance system with recorded video feed on an existing CCTV networkIn the months since the completion of installation we have have numerous failures on all parts of the systemProject planning was deficient, service appointments were not kept and despite being given a specific set of requirements and performance objectives I still have a system that continues to failI am currently contracting a different vendor to trouble shoot Simpatico's work and systems so I can meet the performance objectives the systems was supposed to satisfyI would strongly urge anyone shopping for security systems to avoid Simpatico Systems
Simpatico Systems seems to over commit and under deliver. I contracted Simpatico Systems for a surveillance system with recorded video feed on an existing CCTV network. In the 8 months since the completion of installation we have have numerous failures on all parts of the system. Project planning was deficient, service appointments were not kept and despite being given a specific set of requirements and performance objectives I still have a system that continues to fail. I am currently contracting a different vendor to trouble shoot Simpatico's work and systems so I can meet the performance objectives the systems was supposed to satisfy. I would strongly urge anyone shopping for security systems to avoid Simpatico Systems.