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Complete Concrete of Indy, Inc.

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Reviews Complete Concrete of Indy, Inc.

Complete Concrete of Indy, Inc. Reviews (1)

How did it go? Horrible! We scheduled for Thad to come out to give us an estimate on May 6th. He said he could do a concrete patio 23ft × 10ft, and it would be $3,600.00 with stamping and color on the edges. He sent us a bunch of pictures with stamps, he said he could do for us. We took a day or so to think it over. Thad called us on May the 9th, he said that if we wanted to sign the contract and pay the deposit of $1800, he could get it all framed up the next day. So we, (my husband and I), talked about it. We had a hot tub we needed to put on the patio asap, and Thad knew this. We decided to use Thad’s company. Huge mistake! When we signed the contract, we put half of the money down, $1800.00. As we were signing the contract, I noticed the start date was May 24th. I asked why does it say say the 24th? He said they have to put a start date, but it doesn't mean that it will take that long. He said they will most likely have it done before then. I told him we are going out of town on May 25th, and we have a dog sitter and don't want her to have to deal with walking the dogs. Thad said he understood. I asked about the stamping, but all of the stamps that we wanted he said that he didn't have and if we wanted it, it would be an extra $200.00 because he sold the stamps. My husband and I talked about it and decided we would just go with plain concrete. Thad told us that we could do plain and he could put color on the edges and round the corners. We agreed to this, and the new amount was $2800.00 for 23ft x 10ft. Then nothing happens until May 24th, Thad comes over tears up our yard. Tells my husband that he could pour on the 25th and do another 10 feet for $650. That's a total of $3450.00 for 33ft x 10ft patio with color edges and rounded corners. When Thad left May 24th, it was not totally framed up. He would have to come back over and finish it on the 25th before he poured the concrete. Thad told us on the 24th before he left, that he had ordered concrete for 1:00 PM on the 25th, and that he would let me know if something happened and he wasn’t able to pour on that date due to weather, etc. May 25th, my family and I go to Florida on vacation. Thad assured us that it would get done. He told my husband that he would take a time lapse video and send it us. Great! No worries! We told our dog walker to make sure not to let my dogs out and mess up the concrete. May the 25th: No text with the time lapse video. My husband texts Thad at 5:30 PM, asking how did it go? No reply. My dog walker, who is my friend, calls us and tells us nothing had been done. My husband texted Thad again at 8:30 PM "no concrete and the weather was perfect? " May 26th: Thad texts my husband back and said that it had rained all day and they had mechanical issues. So we get back to Fishers on May 31st, and still no concrete. Thad texts my husband and says the ground is still wet. This is no true, so my husband took pictures of the ground and texted them to Thad. The ground was so dry that it was cracking. My husband texted Thad on June 1st, and said that Thad needed to call him to discuss the concrete, because he was not happy, because we still don't have our concrete patio poured. Thad called right after that, said my husband doesn't need to be upet and they will be out on June 2nd to pour concrete first thing in the morning. June 2nd: At 11:25am my husband had to text Thad and ask if we where getting concrete. Thad texted back at 11:45 am saying yes we are getting concrete and would be a couple hours before they are there. At 3:30 pm Thad and his crew finally arrive to our property and started preping, because the framing wasn’t complete. At 4:45 the concrete truck shows up. Thad still isn't ready for the concrete. In fact, Thad did not have his rubber boots, the expansion joint, or the plastic sheeting that he had to put down under the concrete. At 5pm, Thad was ready, but he is waiting on his son to get back with the boots, expansion joint and the plastic. Thad's son gets back at around 5:45pm. Thad and his crew were cussing at each other to get stuff done, and also fussing at the concrete truck driver. One of the workers was drinking alcohol while on the job site. It was after 9:45pm afer they left. We were told not to walk on the concrete until 2 days after. June 4th: We notice there are holes the size of a quater with pitting, there is honeycombing on the sides, and the concrete is super rough, so rough that you can't walk on it barefoot. On June 4th we called Thad over and told him that we were not happy with the concrete. He said he he thought he did a good job. I looked at him and said "really? " then he said no. He suggested tearing it out and giving us or money back. We agreed. Thad said he would contact us when the ground is dry enough to get in to bust it up. June 6th my husband texted Thad to see when he is coming over to remove the concrete and refund our money. No texts. We texted, called his cell phone, called his business number, made a report on the Revdex.com for them to contact him, sent a request via Angies list. Finally after 10 days, my husband typed up a letter stating we are concacting a lawyer and filing with small claims court. And my husband said Thad was being very childish. Finally on June 17th, Thad answered his phone after my husband called from a phone at work. He said he was busy and he would stop by on June 18th at 3pm. At 2:30pm Thad said he couldn't make it. June 20th he said he could meet us at 5pm. We found out that Thad shorted us a foot. So that means the patio is 32 × 10, not what was agreed upon. At this point we are ready to fIle papers with the court. But we have a hot tub in the back yard killing our grass and don't want the headache of the courts system. Plus if we won the case that doesn't mean we are going to get our money back anyway. The court can do a judgment on his property, then if he files bankruptcy it goes away. On June 20th Thad shows up at 6:30pm. An hour and a half late. He says he wants to make it right. He said that he can do an over lay and fill in the sides and seal it. We agreed, and updated and signed the original contract to show the new information, and new total price of $2900. 15 mins after Thad leaves, he calls and says that we can just call it even. My husband tells him he has to talk to his wife. At this point I'm grateful that we don't have to go to court. I said what ever and we agreed to it. Stupid us! So we put our hot tub on the patio and it's so uneven the hottub rocks. We tried to call Thad to discuss having it broke up and our money back. What a joke! Thad would not answer the phone. So we have settled for this sorry concrete job!

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