Complete Construction Co

Initial Business Response / [redacted] (1000, 5, 2015/02/15) */ Contact Name and Title: [redacted] ,President Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @sbcglobal.net She was to supply cabinets to install She did notneeded fabrication and she did not want to pay any extra costscabinets were installedTotalhad to be changed because she gave us a plan that had the wrong cabinet in the diagram that was given to us to put the right cabinet in the right place.So cabinets were installed out of a total of We spent hours at site that dayWere paid $for that dayShe cannot have that back She is requesting that back but I refused for several reasonsThe most contingent one being fabrication for the cabinetry which was not included in any way on my contractShe failed to read the part about extra work and extra coststhose are to be written up and signed before we continueThis she refused to do We were told not to returnI have pictures of installed cabinetryI have the contract stating cabinets onlyI have her misguided drawings also to prove it all .In conclusion ,she wanted something for nothingSincerely , [redacted] Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/02/21) */ (The consumer indicated he/she DID NOT accept the response from the business.) Mr***'s response has NOT resolved my complaintMr [redacted] did NOT install eleven cabinets; he placed the seven lower cabinets in my kitchenHowever, they were not leveled or installedHe attempted to install the seven upper cabinets; however, only two cabinets were properly installedThe remaining five, upper cabinets needed to be removed since one cabinet was installed upside down and the others were not levelHe also secured the upper cabinets on the lower, outside rail instead of securing the cabinets from the insideI have photos of all the errorsI was forced to pay for four hours of labor at $per hour (total $320) to remove the un-level cabinets and repair all the holes in my new cabinets where Mr [redacted] erroneously secured the upper cabinetsI also incurred additionally fees for the installation of my new kitchen cabinets after the cabinets were repaired I never refused to pay additional fees for extra labor costs that were unforeseenMr [redacted] did not present any solutions for his fabricated obstacles; he just abandoned the job site! I am baffled by Mr***'s comment regarding the five cabinets that required fabrication; what fabrication was required? I have photos of the assembled cabinets that were placed in my kitchen by Mr***I also have emails and receipts from the cabinet manufacturer stating the cabinets were assembledHow can he state he installed eleven cabinets if five needed fabrication - the numbers do not add up I am also confused by Mr***'s comment on the time he spent installing the cabinetsWe left the house after am and Mr [redacted] had not arriveHe called me before pm stating he was leaving the job site; I arrived home at pm and he was gone and my home was left unlockedHow could he have spent nine hours installing the cabinets? I asked that Mr [redacted] not return to the job since he was demanding that the cabinet manufacturer supply us with new cabinet doorsHe stated that the cabinet doors were warped; however, the cabinets were not leveled when installed by Mr***, thus the doors were not closing properlyThe door adjustments are also documented in emails from the cabinet manufacturer In an effort to resolve this dispute, I am willing to accept a middle ground offer from Mr [redacted] of $instead of the requested $cabinet installation feeI feel that Mr [redacted] should at least reimburse me for the fees I paid to remove the erroneously installed cabinets and the damage he did to my new, kitchen cabinets Please let me know if you would like me to forward the photos of my kitchen cabinets Thank you for your assistance in resolving this conflict, [redacted]