Complete Construction & Maintenance Inc

Actually, if you look at the picture of the door she just posted, you will see that it is a steel door

The most Unqualified people, and the worst professionalism of any business I have ever dealt withThe job that was suppose to be done was not done right because M*** and his so called lead man has no idea what he is doing and is just as bad as his bossM*** was called,and he was rude and arrogant and hung up on meM*** says he guarrantees all his work 100% but does not stand behind his workThis company needs to be put out of businessDON'T DEAL WITH THIS COMPANY!!!!!

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved]
Complaint: ***
I am rejecting this response because:
It IS NOT a steel doorIt is hollowUnbelievable!
Regards,
*** ***

As a mobile home owner of decades, I know how difficult it can be to find someone familiar enough with the industry to trust my home to CC&M is a wonderful company They are professional, reasonable with pricing and schedules and they are able to offer in-house financing, which is sometimes necessary with mobile homesOnce my children were out in the world, I wanted some major renovations to my home Mike came out, went over everything and discussed options In the end, I contracted CC&M to remodel my kitchen, my bathroom, my hallway, my bedroom, add a master bath, add a new laundry/utility room, replace heat-tape and upgrade some of the electricFrom beginning to end, Mike and his crews were amazing They are attentive to detail and their work is exsquisite I had never done renovations before, but CC&M made me very comfortable with the whole process It's been a month and a half since the work was done, and I couldn't be happier My friends and family compliment me as soon as they walk in As far as I'm concerned, if you need work done, CC&M is the company to call Thank you for bringing my home back to life You guys are the best!!

I am very disappointed with Michael K**. I had Complete Construction come and replace my floor but upon completion the forgot to put a strip on my floor between the linoleum and carpet. I have spoke to Michael K** about this 4 times within the past 3 1/2 mths and he did nothing in fact the last time I called he said "Did I speak to before?". I talked to him last week and he informed me this man would call me but I never received a call. I paid him to do a job and complete it and he gladly took my mon** but 3 1/2 mths. later it's still not complete. I should not have to go buy a strip and put it in myself I paid good mon** for him to do it and I'm being blown off. I have been patient long enough, I am tired of tripping over my carpet and the one time I tripped and fell and I almost cracked my head open on my cedar chest. Enough is enough.

[redacted] is the one who picked the door out of the mobile home catalog. The door was not smaller, the framing around her door was wider. A vinyl trim would not cover that size so we installed aluminum trim. She did not ask us to buy the door. She only demanded all her money back at which point we...

reminded her that she was the one that picked the door.

I am having several jobs done on my manufactured home by CC&M. The two gentlemen who came out have done a splendid job so far. They have repaired a ramp that was shoddily built by someone else and it is way better than new. Today they are fixing the floor under my water heater, which was soft from leakage. This involved a lot of work in a tiny space and these men still had smiles on their faces after working in less than ideal conditions. I really can't say enough positive stuff. Great price, great work! Thanks so far to CC&M and to Michael K[redacted]

Complete Construction & Maintenance Inc. recently remodeled our bathroom and kitchen in our mobile home. The prices were more than reasonable and the service that accompanied the work was outstanding. The finished product added value to our home and looks amazing! We will be doing more work to our home in the near future and will definitely use them again.

CC&M is willing to work with you when you are financially struggling. When you call them someone always answers. They make you feel like you are a priority. They did my kitchen but there is more to do here. They have a friendly attitude and they ask questions every step of the process. It continues to be a pleasant relationship.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted]I am rejecting this response because: We have proof of payment to others to have these items repaired.  Just purchased a new refrigerator, had to have someone come in to re-tuck the carpet around the entire home due to the sloppy work when first installed. Had to tear up the new flooring to cut the lawan because it was too big and it caused the tile to buckle. Framing had to be put around the exterior of the windows that they put in. The ceiling tiles were never put in the bathroom. We know the padding under the carpet was not new because we took it up. The ceiling fan in the living room was not put in. the flooring in the bathroom was not glued down and the living room shade was not put in.
We paid for all of these items in full and did not receive satisfactory completion or work.
The tenants truly did not pay. However, these people were recommended by  this company and the tenant worked for them. Mike told us it was okay to let them move in and there was very little left to do. He said he could get it finished with them in there.
I am totally offended that Mike would say we are blatantly lying. Regards,[redacted]

All work agreed upon in the contract has been completed with the exception of a storm door with screen that needs to be installed. This is currently on backorder and has been since December of 2014. [redacted] has been made aware of the circumstances in December 2014, and CC&M has been...

in regular contact with [redacted] about the door. As soon as the door comes off of backorder and is delivered it will be installed immediately.

I hired Complete Construction and Maintenance for repair work to be done in my bathroom and bedroom. Michael K[redacted], the owner, was very courteous, professional and knowledgeable. Both Michael (and his staff during the job) were extremely customer focused--they listened to my needs to ensure that the job was done to my satisfaction. The overall job went very well and I am very pleased with the results. I plan to use this company for a future project.

The company [redacted] Contractors, that fixed the exterior windows adding the outside framing was hired July 15, 2014. Work was completed within 10 days, paid on July 31,2014, cost $350.00 The same company had a professional carpet installer come in to tuck , stretch and re-lay in the upstairs hall. They could not fix the pattern in the berber to all go the same direction because there was not enough and it was cut wrong this cost $300.00
My husband an I fixed the flooring, vinyl wood look, from [redacted]'s at an additional $27.90 for one box. we had to pull up the flooring that was previously laid down in the dining room and downstairs hall to cut the lawan shorter so the floor would lay flat, it was buckling in numerous places.  We had to purchase new vinyl for the bathroom floor at for $59.52, because the vinyl that was previously laid by Key Construction was not glued down and was cut so poorly it did not go to the edges of the room.
We caulked the tub.
We hired [redacted]'s Services, hired September 13, 2014, to fix the stove, and electrical outlets that key construction was supposed to fix, and also put up the shelves in the closet. Cost $160.00. This was done at the completion of all the other work.
Key Construction charged us for a window shade for the living room that was not installed, estimated price $45.00. they charged us for a ceiling fan with a light $225.00 We got a $29.00 light only.
He charged us $75.00 for new ceiling tiles in the bathroom, they were not installed.
The broken top basement step was not replaced, $75.00
We were charged $875.00 for 3 closet doors that were made of folding plastic and not put in correctly on the track. The whole thing has to be re-done. In the $875.00, was the bathroom door that had to be fixed by [redacted]'s Services, because it would not close.
The front hallway door would not close because it was measured incorrectly. My husband and I had to cut out the threshold and re-configure it so the door would close. The materials cost approximately $85.00
We purchased a new refrigerator at [redacted]'s for $660.00. The original was disposed of by K** construction. It was in good working order.
These costs do not include our time, expense to drive to [redacted], (every weekend for 15 weeks) or the small incidentals that needed to be purchased including tools.
Thank you,
[redacted]

I entered into a written contract in good faith for a bathroom remodel. I paid $2400.00 towards the work that was suppose to begin Oct18 and finished Oct 20. On October 18 no one from Complete Construction & Maintenance showed up. I called the office phone in York Pa and all the numbers had been disconnected. Michael K[redacted] phone would not accept any messages.These people and this company stole $2400.00 of my money. Michael K** should be arrested and put in jail. A few other people in my park also got scammed and screwed over by him. now he filed for bankrupty and the laws protect him and all the people he stole from cannot get any help.

Again, we completed every thing in the contract. This is the 1st time we are hearing anything about them purchasing another fridge. Just as I have stated, they are blaming us for giving them the tenants name as a possible candidate for their property. We gave them 3 names and they picked the people. They are trying to get us pay for the most they suffered from those tenants.

I am not shocked that these people have blatantly lied in their allegations. We have completed all work in this home, they let their tenant move in before they inspected this property. The things they are alleging were damaged were done by the same tenant that they had to evict from the home....

This tenant not only did not pay them after the first month, but also caused much damage in the property. That tenant was in that property for approx. 4 months without paying, they also had a pitbull that tore the carpet up and peed on the flooring. The damage to the tile flooring was caused by a water leak from the kitchen sink. They accused the tenant of breaking the drain which caused water to cover the entire floor and buckle. I did give these folks his name as well as a couple other names of people that were interested in the property. They were the ones that picked the tenant. I believe they are upset at their losses and want me to pay because I gave them his name.

CC&M did my mobile home top to bottom (roof, windows, doors, siding, skirting) and some plumbing work and I am satisfied with the work done. Our old Redman looks new and clean.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:it's a complete lie. [redacted] hasn't called or returned our calls since mid November 2014.
Regards,
[redacted]