Complete Enhancement

We, at Complete Enhancement, are very proud of our Revdex.com status and provide quality service to our clientsThe information [redacted] provided is erroneousThe company completed the electrical work and passed both the bank inspection and [redacted] County inspection [redacted] never stated the electrical work was not in compliance [redacted] requested to utilize its own meter versus using the meter Complete Enhancement's electrician installed.We have made every attempt to communicate with [redacted] County, ***, and the client to resolve the minor adjustmentThe company's already removed the existing meter and have been in communication with [redacted] to install its meter, (please see email communications with client below)The client's statement, that we were paid in full, is incorrect [redacted] mailed the final payment, to the client, to pay Complete Enhancement approximately days agoWe have sent several email requests, for work performedWe have yet to receive our paymentWith that said,we made the adjustments, per [redacted] request, (please refer to below email).In closing, we value our client relationsPlease, a review of the facts, we request that this erroneous complaint does not affect our rating and/or statusEMAIL TRAIL: [redacted] Hi Tauheed, [redacted] came today and rejected the main wire location going to the meter box Per ***, it should be installed at the side of the meter boxAnd not at the top (see attached) We told them it was already approved by the county but they said they also have a different inspector and would certainly reject it Please advise electrician when he install the new wiring, to keep the wire straight coming from the top so it doesn't look ugly(see attached - NEW WIRE LOCATION Please tell him to use caulking of the same color with the vinyl siding for the holes created by the screws The last time he caulked the old holes (1st error), he used white caulk and it's so noticeable Since he's caulking another holes again anyway, please advise him to the other holes using caulking of the same color with the vinyl siding Freddie should still have those extra caulk of the same color Per ***, we will call them again once it's done Please advise Curt also that the main lighting in the restroom is not working He told me before that the bulb is just busted that's why it's not working I just installed a new one but still not working Just FYI, once [redacted] install the new line, Curt needs to comeback to remove his temporary wiring Please have the vinyl sidings repair once he removes it as it creates a big hole There's so much caulking going on in that area and it makes it uglyPlease replace one vinyl panel of that sidingFreddie should have some extra vinyl siding.Catherine P*** Oct 20to [redacted] , [redacted] , TauheedHello [redacted] ...We were informed, by the contractor, that you were satisfied that the items on the punch list were completedIf so, we would like to schedule the bank inspection as soon as possibleIf you have any questions, please give us a call.Tauheed, They did not leave any paperwork to us But he called their office informing them about the issue I think you can look it up by giving the job nothat they gave me: 246- Thank you, [redacted] This morning I spoke with Becky, from the [redacted] County Inspections OfficeShe stated that the county inspector, Lloyd, passed the electrical inspection on October 24thShe also stated the [redacted] does not contact their office and that once they pass an inspection, [redacted] has to comply with their office.Complete Enhancement has done everything it was supposed to do and the electrical passed the county inspectionPlease communicate directly with [redacted] so they can comply with [redacted] CountyPlease provide the final payment check.Hi Catherine,Have you contacted ***? We informed [redacted] that it was approved by the county during that day but was told that they have a different inspector Can Curt contact [redacted] as he is the registered electrician and he knows more about it My job nois 246-1012.Hello [redacted] ....I contacted *** last week and *** advised me that I am not on the account and that they and the county are seperate in terms of customer connectionsWe have done our part and want to know what day and time, early this week, can Tauheed meet with you to pick up the check? Hello [redacted] , We were informed today by Loyd at [redacted] county ###-###-####that [redacted] would like us to remove our meter box and that they request to install there own BoxIn addition [redacted] would like us to extend the service entry cable to accommodatethere meter boxComplete Enhancement did everything in a compliant manner according to the [redacted] countyOur Electrician is out of town but will be at your property this coming Saturday or Sunday to make the requested adjustmentsPlease let us know your availability, Now that we final got an answer we would like to handle this immediately [redacted] , we made our electrician come in town early to get this doneWe would like to have it done within the next few daysCan u make arrangements for MondayPlease adviseWe want to wrap this upThanksSent from my [redacted] on [redacted] Nov (days ago)to Tauheed, meI can go back early tomorrow, sunday morning Wednesday at 7am to 2:30pm is ok too Tauheed B***Nov (days ago)to [redacted] , meOk great we will arrange during that time[redacted] Nov (days ago)to Tauheed, meWhen is he comiing?On wednesday?Tauheed B***Nov (days ago)to [redacted] , me [redacted] we will get back to you on a time no later than Monday most likely it'll be around a.m.Curt can be at the property on Wednesday at 10:Will he have access for that time? Yes Viny sidings needs to be replaced alsoWhat siding need to be replaced? send a picture of what you are mentioning regarding siding [redacted] , [redacted] will have to deal with the countyWe did everything according to codePlease send any info to us from ***rejecting the meter, we will submit it to the county

The house is not in the same positionWe have done a substantial amount of work on this projectWe have asked the Mortgage Company, assigned to this 203k renovation, too schedule a final inspection, to determine the amount of work completed at this property(Please see enclosed sheet showing percentage of work completed by our company)This was sent too the lender and the client The client has not purchased any material that was not agreed upon, I the contractual agreement Additionally, the client did not fire usWe cancelled our agreement, due to her being unwilling to cooperateIn addition, the workers were fearful of physical harm while workingAlso, we had several conference calls and in home visits too help the client come too resolutionsThe client would agree, at the time of the meeting, then one day later, totally renege on the agreement We are in the process of taking legal action to get the funds owed to the companyBefore we consider any formal mediation, with the complainant, we want too have more information about the process [redacted]

We, at Complete Enhancement, are very proud of our Revdex.com status and provide quality service to our clientsThe information *** *** provided is erroneousThe company completed the electrical work and passed both the bank inspection and *** County inspection*** never stated the
electrical work was not in compliance*** requested to utilize its own meter versus using the meter Complete Enhancement's electrician installedWe have made every attempt to communicate with *** County, ***, and the client to resolve the minor adjustmentThe company's already removed the existing meter and have been in communication with *** to install its meter, (please see email communications with client below).
The client's statement, that we were paid in full, is incorrect*** *** mailed the final payment, to the client, to pay Complete Enhancement approximately days agoWe have sent several email requests, for work performedWe have yet to receive our paymentWith that said,we made the adjustments, per *** request, (please refer to below email)In closing, we value our client relationsPlease, a review of the facts, we request that this erroneous complaint does not affect our rating and/or status.
EMAIL TRAIL:
*** ***
Hi Tauheed,
*** came today and rejected the main wire location going to the meter box. Per ***, it should be installed at the side of the meter boxAnd not at the top (see attached). We told them it was already approved by the county but they said they also have a different inspector and would certainly reject it
Please advise electrician when he install the new wiring, to keep the wire straight coming from the top so it doesn't look ugly(see attached - NEW WIRE LOCATION. Please tell him to use caulking of the same color with the vinyl siding for the holes created by the screws. The last time he caulked the old holes (1st error), he used white caulk and it's so noticeable. Since he's caulking another holes again anyway, please advise him to the other holes using caulking of the same color with the vinyl siding. Freddie should still have those extra caulk of the same color. Per ***, we will call them again once it's done
Please advise Curt also that the main lighting in the restroom is not working. He told me before that the bulb is just busted that's why it's not working. I just installed a new one but still not working Just FYI, once *** install the new line, Curt needs to comeback to remove his temporary wiring. Please have the vinyl sidings repair once he removes it as it creates a big hole. There's so much caulking going on in that area and it makes it uglyPlease replace one vinyl panel of that sidingFreddie should have some extra vinyl sidingCatherine P***
Oct to ***, ***, Tauheed
Hello ***We were informed, by the contractor, that you were satisfied that the items on the punch list were completedIf so, we would like to schedule the bank inspection as soon as possibleIf you have any questions, please give us a callTauheed,
They did not leave any paperwork to us. But he called their office informing them about the issue. I think you can look it up by giving the job nothat they gave me: 246-
Thank you,
***
This morning I spoke with Becky, from the *** County Inspections OfficeShe stated that the county inspector, Lloyd, passed the electrical inspection on October 24thShe also stated the *** does not contact their office and that once they pass an inspection, *** has to comply with their officeComplete Enhancement has done everything it was supposed to do and the electrical passed the county inspectionPlease communicate directly with *** so they can comply with *** CountyPlease provide the final payment checkHi Catherine,
Have you contacted ***? We informed *** that it was approved by the county during that day but was told that they have a different inspector. Can Curt contact *** as he is the registered electrician and he knows more about it. My job nois 246-Hello ***I contacted *** last week and *** advised me that I am not on the account and that they and the county are seperate in terms of customer connections.
We have done our part and want to know what day and time, early this week, can Tauheed meet with you to pick up the check?
Hello ***,
We were informed today by Loyd at *** county ###-###-####
that *** would like us to remove our meter box and that they request
to install there own Box. In addition *** would like us to extend the service entry cable to accommodate
there meter box. Complete Enhancement did everything in a compliant manner according to the *** county
Our Electrician is out of town but will be at your property this coming Saturday or Sunday to make the requested adjustmentsPlease let us know your availability, Now that we final got an answer we would like to handle this immediately
***, we made our electrician come in town early to get this doneWe would like to have it done within the next few daysCan u make arrangements for MondayPlease adviseWe want to wrap this up.
Thanks
Sent from my *** on *** ** ***
*** ***
Nov (days ago)
to Tauheed, me
I can go back early tomorrow, sunday morning. Wednesday at 7am to 2:30pm is ok too
Tauheed B***
Nov (days ago)
to ***, me
Ok great we will arrange during that time*** ***
Nov (days ago)
to Tauheed, me
When is he comiing?On wednesday?
Tauheed B***
Nov (days ago)
to ***, me
*** we will get back to you on a time no later than Monday most likely it'll be around a.mCurt can be at the property on Wednesday at 10:Will he have access for that time?
Yes. Viny sidings needs to be replaced also
What siding need to be replaced? send a picture of what you are mentioning regarding siding.
***, *** will have to deal with the countyWe did everything according to codePlease send any info to us from ***
rejecting the meter, we will submit it to the county

*** *** ** ** *** *** *** ** * *** *** *** *** ** * *** *** *** *** *** *** *** ** ** *** ** *** *** *** *** ** *** ** ***
*** ***
I am rejecting this response because: AGREED
***
*** ***

We will await the decision of the courts.

We, at Complete Enhancement, are very proud of our Revdex.com status and provide quality service to our clients. The information [redacted] provided is erroneous. The company completed the electrical work and passed both the bank inspection and [redacted] County inspection. [redacted] never stated the electrical...

work was not in compliance. [redacted] requested to utilize its own meter versus using the meter Complete Enhancement's electrician installed.We have made every attempt to communicate with [redacted] County, [redacted], and the client to resolve the minor adjustment. The company's already removed the existing meter and have been in communication with [redacted] to install its meter, (please see email communications with client below). The client's statement, that we were paid in full, is incorrect. [redacted] mailed the final payment, to the client, to pay Complete Enhancement approximately 30 days ago. We have sent several email requests, for work performed. We have yet to receive our payment. With that said,we made the adjustments, per [redacted] request, (please refer to below email).In closing, we value our client relations. Please, a review of the facts, we request that this erroneous complaint does not affect our rating and/or status. EMAIL TRAIL:[redacted]Hi Tauheed,     [redacted] came today and rejected the main wire location going to the meter box.  Per [redacted], it should be installed at the side of the meter box. And not at the top (see attached).  We told them it was already approved by the county but they said they also have a different inspector and would certainly reject it.       Please advise electrician when he install the new wiring, to keep the wire straight coming from the top so it doesn't look ugly(see attached - NEW WIRE LOCATION.  Please tell him to use caulking of the same color with the vinyl siding for the holes created by the screws.  The last time he caulked the old holes (1st error), he used white caulk and it's so noticeable.  Since he's caulking another holes again anyway, please advise him to re-do the other holes using caulking of the same color with the vinyl siding.  Freddie should still have those extra caulk of the same color.  Per [redacted], we will call them again once it's done.       Please advise Curt also that the main lighting in the restroom is not working.  He told me before that the bulb is just busted that's why it's not working.  I just installed a new one but still not working.     Just FYI, once [redacted] install the new line, Curt needs to comeback to remove his temporary wiring.  Please have the vinyl sidings repair once he removes it as it creates a big hole.  There's so much caulking going on in that area and it makes it ugly. Please replace one vinyl panel of that siding. Freddie should have some extra vinyl siding.Catherine P[redacted] <**completeenhancement@[redacted].com>Oct 20to [redacted], TauheedHello [redacted]...We were informed, by the contractor, that you were satisfied that the items on the punch list were completed. If so, we would like to schedule the bank inspection as soon as possible. If you have any questions, please give us a call.Tauheed,     They did not leave any paperwork to us.  But he called their office informing them about the issue.  I think you can look it up by giving the job no. that they gave me: 246-1012.     Thank you, [redacted]This morning I spoke with Becky, from the [redacted] County Inspections Office. She stated that the county inspector, Lloyd, passed the electrical inspection on October 24th. She also stated the [redacted] does not contact their office and that once they pass an inspection, [redacted] has to comply with their office.Complete Enhancement has done everything it was supposed to do and the electrical passed the county inspection. Please communicate directly with [redacted] so they can comply with [redacted] County. Please provide the final payment check.Hi Catherine,Have you contacted [redacted]?  We informed [redacted] that it was approved by the county during that day but was told that they have a different inspector.  Can Curt contact [redacted] as he is the registered electrician and he knows more about it.  My job no. is 246-1012.Hello [redacted]....I contacted [redacted] last week and [redacted] advised me that I am not on the account and that they and the county are seperate in terms of customer connections. We have done our part and want to know what day and time, early this week, can Tauheed meet with you to pick up the check?  Hello [redacted], We were informed today by Loyd at [redacted] county ###-###-####that [redacted] would like us to remove our meter box and that they request to install there own Box. In addition [redacted] would like us to extend the service entry cable to accommodatethere meter box. Complete Enhancement did everything in a compliant manner according to the [redacted] countyOur Electrician is out of town but will be at your property this coming Saturday or Sunday to make the requested adjustments. Please let us know your availability, Now that we final got an answer we would like to handle this immediately[redacted], we made our electrician come in town early to get this done. We would like to have it done within the next few days. Can u make arrangements for Monday. Please advise. We want to wrap this up. ThanksSent from my [redacted] on [redacted]Nov 29 (9 days ago)to Tauheed, meI can go back early tomorrow, sunday morning.  Wednesday at 7am to 2:30pm is ok too.  Tauheed B[redacted]Nov 29 (9 days ago)to [redacted], meOk great we will arrange during that time.[redacted]Nov 29 (9 days ago)to Tauheed, meWhen is he comiing?On wednesday?Tauheed B[redacted]Nov 29 (9 days ago)to [redacted], me[redacted] we will get back to you on a time no later than Monday most likely it'll be around 9 a.m.Curt can be at the property on Wednesday at 10:00. Will he have access for that time?   Yes.  Viny sidings needs to be replaced also. What siding need to be replaced? send a picture of what you are mentioning regarding siding.  [redacted] will have to deal with the county. We did everything according to code. Please send any info to us from [redacted]rejecting the meter, we will submit it to the county

The house is not in the same position. We have done a substantial amount of work on this project. We have asked the Mortgage Company, assigned to this 203k renovation, too schedule a final inspection, to determine the amount of work completed at this property. (Please see enclosed sheet showing...

percentage of work completed by our company). This was sent too the lender and the client.   The client has not purchased any material that was not agreed upon, I the contractual agreement.   Additionally, the client did not fire us. We cancelled our agreement, due to her being unwilling to cooperate. In addition, the workers were fearful of physical harm while working. Also, we had several conference calls and in home visits too help the client come too resolutions. The client would agree, at the time of the meeting, then one day later, totally renege on the agreement.   We are in the process of taking legal action to get the funds owed to the company. Before we consider any formal mediation, with the complainant, we want too have more information about the process. [redacted]

Review: I hired this company as a general contractor including the electrical wirings of the house that I just purchased. Now, the electrical company in my area ([redacted]) will not install the permanent wiring going to the meter box as per [redacted], the wiring going to the meter box is installed incorrectly. Contractor don't want to re-do their work as they say it was approved by the county. I paid the contractor to finish the job completely and if the electrical company will not provide power to me due to improper work that they did then it is not considered a completed job.Desired Settlement: Re-do the wiring per the electrical company's standards and fix all the damages they have done to the wall sidings.

Business

Response:

We, at Complete Enhancement, are very proud of our Revdex.com status and provide quality service to our clients. The information [redacted] provided is erroneous. The company completed the electrical work and passed both the bank inspection and [redacted] County inspection. [redacted] never stated the electrical work was not in compliance. [redacted] requested to utilize its own meter versus using the meter Complete Enhancement's electrician installed.