Complete Home Maintenance

To whom it may concern I Joel [redacted] owner of complete home maintenance am responding to complaint about a gate in a fence that I installed I will contact the customer and fix the problem in the next week

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] I did not want Mr [redacted] to continue with the project as I wasn't happy with the work that he had done so far and didn't want him to make matters any worseAccording to the CONSUMER RIGHTS, WHEN CONSTRUCTING OR REPAIRING YOUR HOME I don't have to allow Mr [redacted] to come back and try to fix itthere was no way to fix the slab nor was there any value to the slab or insulationI did agree on a refund price of $with Mr ***Mr [redacted] sent me a release form made up by him that clearly released him from any additional bills that I might get, but it did not release me from any additional bills that he might getThe release form was not acceptable and I had my attorney (at the cost of $200) draft new and legal release formsfor my wife and I to sign and have notarized and for Mr *** to sign and have notarizedMr [redacted] wanted my wife and I to sign the release form, have it notarized and send our copy to himI told Mr [redacted] I would not do that and asked that we meet and resolve the issue in personAs far as Mr [redacted] paying for and ordering the trusses that is on himThe last time Mr [redacted] and I met at my house to discuss the issues with the slab he told me the trusses had to be paid for in advance before they could be ordered Mr [redacted] told me that if I wanted to pay him for the ground work which was $(of which I paid $for gravel which he told me to deduct out of the ground work) and $for the insulation he would go to [redacted] Lumber and order the trussesI had already given Mr [redacted] a $deposit and I did not feel comfortable giving Mr [redacted] any more money and I told Mr [redacted] I would go to [redacted] Lumber and pay for the trussesafter my wife and I had discussed the situation we both agreed we did not want Mr [redacted] to continue with the project Earlier that day I called and talked with the City of [redacted] code enforcement officer and asked if a building permit had been issued for this project and he told me that there had not been one issuedMr [redacted] told me he would take care of the building permit as he would be working with City of [redacted] code enforcement to try to resolve an issue with the homemade rafters that he would be using on the garage as the code called for manufactured trusses.The code enforcement officer came to my home that same day and inspected the slab and pointed out several code violationsIn a later email I told Mr [redacted] that if the trusses had been ordered that I would pay for them and they were to be delivered to my houseAt this point I don't know if the trusses had been ordered or not but if they had been they would be something that Mr [redacted] could use on another projectAs far as me absorbing the cost of the first batch of concrete and the cost of the insulation I have nothing to reuse and no way to recoup my costas far as any kind of miscommunication between Mr [redacted] and the City of [redacted] nothing was mentioned about it to me in any of the conversations I had with the code enforcement officerAccording to the officer I spoke with Mr [redacted] did not have the forms inspected before he poured concrete which is code in [redacted] Furthermore in the estimate Mr [redacted] gave me included reinforcement in the slab which there was none at alli also got tired of looking at and removed the big pile of asphalt left behind by Mr [redacted] that he was suppose to removeBeing a contractor Mr [redacted] should've known of or researched the City of [redacted] codes pertaining to building constructionby the way Mr [redacted] forgot to mention that the reason he ended up paying the $for the building permit was because he stopped payment on the first check that he wrote the city of [redacted] and they were going to take legal action against him.I have multiple pictures of the slab after it was poured and in the demo Issues with the 28xslab: (with the form and 2" insulation the slab should measure 28' 7" deep and 32' 7" wide) 2" diagonally out of squaresubstantial bow in the sw side of the slabslab width measured with forms and insulation-front 32' 1-7/8" middle 32' 2-7/8" back 32' 1-3/4"slab depth measured with forms and insulation- west side 28' 4-1/2" middle 28' 6-1/2" east side 28' 2-1/4"laser measured from center of garage- east side 2-1/4" lower than middle west side 1-1/lower than middle multiple dips and humps wash board surfaceno slab reinforcement (which I have pictures of in the demo of the slab)improper back fill of the sw side of slab (which in time would've under washed and caused damage to the slab and structure) Regards, [redacted] ***

Mr [redacted] hired me to build a garage for the sum of $but did hire me first to do the ground prep of removing asphalt paving, leveling the ground and adding proper gravel at a cost of $He then had me order and install 2" blue foam insulation as he was going to heat his garage at a cost of $both of which Mr [redacted] has not paid me for...now this issue of the concrete slab was my mistake and a miscommunication between myself and the cityI informed my customer that it would need to be removed and I would not add anything to the cost of his garage at this time it was winter and temps would not allow us to pour new concrete so I agreed with my client that I would remove the slab in the spring and start new at no expense to him.....he removed the slab himself without me knowing, that expense is on him and he agreed to this as well ( I have lengthy documentation viae-mail proving this and all that I am responding with)Before we stopped work this winter my client had me order the trusses and assured me he would go down that day and pay for them but never did so I paid the $as it was a wait timeon thuitem.Through our e-mail conversations both my client and I agreed that all that is due to him is a sum of $after deducting the work already performed of ground work and insulation totalling $He agreed to absorb the cist if concrete $and I would absorb the cist of trusses $By the way I have the receipt from me paying for my clients building permit $

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] ] I'm not sure in the few times i've seen Mr [redacted] on my project or in emails how he has determined i'm an unstable individual but we are not looking for a confrontation with Mr [redacted] we are looking to recoup what is owed to usAs far as doing damage to Mr [redacted] he has done that to himself as we have only stated the facts in our complaintWe have made several attempts to resolve this issue at $but Mr [redacted] insists that we sign his release form and send it to him before he sends what is owed to us We felt we were owed more than the $but just wanted to resolve this issue as soon as possible and be done with itIn an email sent to Mr [redacted] on December 28th we did state our intent to Mr ***, that if we could'nt resolve this issue in person we were prepared to take him to court and go after the max of $and left it up to him as to how he wanted to handle it.We have had no further response from Mr [redacted] until his response to my complaint Mr [redacted] was concerned about items not in his release form to us but I told him those items were in our release to himOur release form to Mr [redacted] was signed by my wife and I and notarized on December 9th which is the same day we sent his release for him to sign and have notarized via certified mail I have attached Mr ***s release form and our release forms drafted by our attorneyAt this point we are still willing to resolve this issue out of court Regards, [redacted] ***

Its obvious at this point that Mr*** is not going to be happy until he feels he has done enough damage to me and my reputationEverything he commented on in his rebuttal mirrors what I wrote in mine I made a mistake, I've apologized, I told him I would fix it at no additional cost to him, He took it upon himself to remove the slab and told me he did not want me to finish the project...so it isn't that we disagree it really is about Mr***'s intent and what he really wants out of this.At the time of negotiating the agreement with me for the $4,he sent the first comments to the Revdex.com and wrote he felt I owed him in access of $8,000.00, the first letter was received by you on 12/24/at which time I had received via certified mail his agreement with the amount of $4,650.00 being all that was owed him from the deposit, Now I have received a letter from him stating he is taking me to small claims court for the amount of $6,when he has negotiated with me for $4,and telling you I owe him $8,all at the same time.I cannot satisfy Mr***'s desire to damage my reputation as well as I cannot at this point even pay him what we agreed upon because I really do not even know what he is asking for as he is all over the map on figuresI could not agree to meet with Mr*** in person like he asked because I feel he is an unstable individual and this would have possibly made matters worseMy only recourse in this matter if Mr*** cant agree on a figure and continues to refuse to sign a release form is to consider counter suing Mr*** for financial damages on my end and then it will be a court order I do not however want to do this but without knowing Mr***'s preferred outcome is then we will let a 3rd party (Judge) figure out what is owed Mr*** from the original deposit of $7,You can close this matter however you choose because at this point there is no pleasing Mr***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***; this resolution will be satisfactory as long as the owner fixes the problem as I requested initially and he said he would do several months ago.
Joel contacted me today and said he would be here on TuesdayIf he does come by, I accept this solutionDue to his past history of NOT coming as he said he would, I will contact you again after Tuesday in regards to whether he resolved the problem [the gate] as we had agreed
Regards,
*** ***

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. . 
I did not want Mr [redacted] to continue with the project as I wasn't happy with the work that he had done so far and didn't want him to make matters any worse. According to the CONSUMER RIGHTS, WHEN CONSTRUCTING OR REPAIRING YOUR HOME I don't have to allow Mr [redacted] to come back and try to fix it. there was no way to fix the slab nor was there any value to the slab or insulation. I did agree on a refund price of $4650 with Mr [redacted]. Mr [redacted] sent me a release form made up by him that clearly released him from any additional bills that I might get, but it did not release me from any additional bills that he might get. The release form was not acceptable and I had my attorney (at the cost of $200) draft 2 new and legal release forms. 1 for my wife and I to sign and have notarized and 1 for Mr [redacted]  to sign and have notarized. Mr [redacted] wanted my wife and I to sign the release form, have it notarized and send our copy to him. I told Mr [redacted] I would not do that and asked that we meet and resolve the issue in person. As far as Mr [redacted] paying for and ordering the trusses that is on him. The last time Mr [redacted] and I met at my house to discuss the issues with the slab he told me the trusses had to be paid for in advance before they could be ordered.  Mr [redacted] told me that if I wanted to pay him for the ground work which was $1500 (of which I paid $151.92 for gravel which he told me to deduct out of the ground work) and $1300 for the insulation he would go to [redacted] Lumber and order the trusses. I had already given Mr [redacted] a $7250 deposit and I did not feel comfortable giving  Mr [redacted] any more money and I told Mr [redacted] I would go to [redacted] Lumber and pay for the trusses. after my wife and I had discussed the situation we both agreed we did not want Mr [redacted] to continue with the project . Earlier that day I called and talked with the City of [redacted] code enforcement officer and asked if a building permit had been issued for this project and he told me that there had not been one issued. Mr [redacted] told me he would take care of the building permit as he would be working with City of [redacted] code enforcement to try to resolve an issue with the homemade rafters that he would be using on the garage as the code called for manufactured trusses.The code enforcement officer came to my home that same day and inspected the slab and pointed out several code violations. In a later email I told Mr [redacted] that if the trusses had been ordered that I would pay for them and they were to be delivered to my house. At this point I don't know if the trusses had been ordered or not but if they had been they would be something that Mr [redacted] could use on another project. As far as me absorbing the cost of the first batch of concrete and the cost of  the insulation I have nothing to reuse and no way to recoup my cost. as far as any kind of miscommunication between Mr [redacted] and the City of [redacted] nothing was mentioned about it to me in any of the conversations I had with the code enforcement officer. According to the officer I spoke with Mr [redacted] did not have the forms inspected before he poured concrete which is code in [redacted]. Furthermore in the estimate Mr [redacted] gave me included reinforcement in the slab which there was none at all. I also got tired of looking at and removed the big pile of asphalt left behind by Mr [redacted] that he was suppose to remove. Being a contractor Mr [redacted] should've known of or researched the City of [redacted] codes pertaining to building construction. by the way Mr [redacted] forgot to mention that the reason he ended up paying the $508 for the building permit was because he stopped payment on the first check that he wrote the city of [redacted] and they were going to take legal action against him.I have multiple pictures of the slab after it was poured and in the demo Issues with the 28x32 slab: (with the form and 2" insulation the slab should measure 28' 7" deep and 32' 7" wide) 2" diagonally out of squaresubstantial bow in the sw side of the slabslab width measured with forms and insulation-front 32' 1-7/8" middle 32' 2-7/8" back 32' 1-3/4"slab depth measured with forms and insulation- west side 28' 4-1/2" middle 28' 6-1/2" east side 28' 2-1/4"laser measured from center of garage- east side 2-1/4" lower than middle west side 1-1/4 lower than middle multiple dips and humps wash board surfaceno slab reinforcement (which I have pictures of in the demo of the slab)improper back fill of the sw side of slab (which in time would've under washed and caused damage to the slab and structure) Regards,
[redacted]

To whom it may concern I Joel [redacted] owner of complete home maintenance am responding to complaint about a gate in a fence that I installed I will contact the customer and fix the problem in the next week.

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted].
] I'm not sure in the few times i've seen Mr [redacted] on my project or in emails how he has determined i'm an unstable individual but we are not looking for a confrontation with Mr [redacted] we are looking to recoup what is owed to us. As far as doing damage to Mr [redacted] he has done that to himself as we have only stated the facts in our complaint. We have made several attempts to resolve this issue at $4650 but Mr [redacted] insists that we sign his release form and send it to him before he sends what is owed to us.  We felt we were owed more than the $4650 but just wanted to resolve this issue as soon as possible and be done with it. In an email sent to Mr [redacted] on December 28th 2016 we did state our  intent to Mr [redacted], that if we could'nt resolve this issue in person we were prepared to take him to court and go after the max of $6000 and left it up to him as to how he wanted to handle it.We have had no further response from Mr [redacted] until his response to my complaint.  Mr [redacted] was concerned about 2  items not in his release form to us but I told him those 2 items were in our release to him. Our release form to Mr [redacted] was signed by my wife and I and notarized on December 9th 2016 which is the same day we sent his release for him to sign and have notarized via certified mail.  I have attached Mr [redacted]s release form and our release forms drafted by our attorney. At this point we are still willing to resolve this issue out of court.
Regards,
[redacted]

Mr. [redacted] hired me to build a garage for the sum of $14500 but did hire me first to do the ground prep of removing asphalt paving, leveling the ground and adding proper gravel at a cost of $1500. He then had me order and install 2" blue foam insulation as he was going to heat his garage at a cost of...

$1300 both of which Mr. [redacted] has not paid me for...now this issue of the concrete slab was my mistake and a miscommunication between myself and the city. I informed my customer that it would need to be removed and I would not add anything to the cost of his garage at this time it was winter and temps would not allow us to pour new concrete so I agreed with my client that I would remove the slab in the spring and start new at no expense to him.....he removed the slab himself without me knowing, that expense is on him and he agreed to this as well ( I have lengthy documentation viae-mail proving this and all that I am responding with)Before we stopped work this winter my client had me order the trusses and assured me he would go down that day and pay for them but never did so I paid the $1850 as it was a wait timeon thuitem.Through our e-mail conversations both my client and I agreed that all that is due to him is a sum of $4650 after deducting the work already performed of ground work and insulation totalling $2800. He agreed to absorb the cist if concrete $1650 and I would absorb the cist of trusses $1850. By the way I have the receipt from me paying for my clients building permit $508.00

To whom it may concern I Joel [redacted] I have contacted the customer and set up a time to fix the gate