Complete Lawn & Snow Services

Initial Business Response / [redacted] (1000, 5, 2016/10/03) */ Contact Name and Title: [redacted] , President Contact Phone: cell 775-313- Contact Email: [email protected] Thank you for bringing this matter to our attentionWe have been in business since and take our reviews very seriouslyIt sounds like your visit did not live up to expectations-which is not what we like to hearRest assured we pride ourselves on delivering the best customer serviceDirect and honest feedback from customers is imperative in helping us do thatWe don't have your contact information to follow up directly, however, if you are willing, I would like to talk with you about your visitPlease call me on my cell phone at your convenienceI look forward to hearing from you In regards to a refund, I would need to know the reason that you feel that you are entitled to a refund for material received Final Business Response / [redacted] (1000, 9, 2016/10/07) */ On October 7, at 8:59am [redacted] left a message for me to return his callI returned his call at 11:15amI listened to [redacted] 's feedback regarding the situationI posted a sign to accept future feedback confidentially from customers on my personal emailI apologized to [redacted] and offered for him to return to our businessHe politely declined [redacted] President

Initial Business Response /* (1000, 5, 2016/10/03) */
Contact Name and Title: ***, President
Contact Phone: cell 775-313-
Contact Email: [email protected]
Thank you for bringing this matter to our attentionWe have been in business since and take our reviews very
seriouslyIt sounds like your visit did not live up to expectations-which is not what we like to hearRest assured we pride ourselves on delivering the best customer serviceDirect and honest feedback from customers is imperative in helping us do thatWe don't have your contact information to follow up directly, however, if you are willing, I would like to talk with you about your visitPlease call me on my cell phone at your convenienceI look forward to hearing from you
In regards to a refund, I would need to know the reason that you feel that you are entitled to a refund for material received
Final Business Response /* (1000, 9, 2016/10/07) */
On October 7, at 8:59am *** left a message for me to return his callI returned his call at 11:15amI listened to ***'s feedback regarding the situationI posted a sign to accept future feedback confidentially from customers on my personal emailI apologized to *** and offered for him to return to our businessHe politely declined
***
President