Complete Natural Reviews (%countItem)
Complete Natural Rating
Address: 3201 Hillsborough Ave #15201-1332, Tampa, Florida, United States, 33684
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Address: 3201 Hillsborough Ave #15201-1332, Tampa, Florida, United States, 33684
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Add contact information for Complete Natural
I need to cancel my subscription and have not been able to contact company. Order # ***. Have not been able to contact company
I have not been able to contact this company.phone numbers dont work and my emails come back undeliverable. My order # was ***. I just need this cancelled asap.I think my subscription started in january. I was unaware this was a subscription.....which was my fault I have been billed $89 for all these months...again my fault, but in realizing this I just want my subscription cancelled and have tried all means to reach them..please help.......just cancel is all I want...
Would like to contact business to cancel subscription
I thought my subscription was successfully cancelled last month but have been billed again. The phone number doesn't work- no email address
I ordered the cbd oil and gummy bears as a trial. I want to cancel my ongoing prescription. There's no contact information on the web site and the phone number isn't accepting calls. Today $89.92 was taken from my bank account for Lunazioserum.com and $89.92 was taken out for Prime Living Online. I thought my account was canceled last month.
Prescription cancelled and money refunded
Deceptive Business Practices Bait & Switch
I agreed to a trial offer of 14 days to try two samples of their products, that's it nothing more and they sent them. I bought these at the end of the month and lo & behold here were 2 separate charges totaling $ 177.00 on my credit card for more products. What!!!! what is this, I never agreed for more products and when I called they were very unprofessional siting the fact that I didn't see that this was monthly deal. Well now I think someone is trying to pull the wool over my eyes. Nowhere could I see that I should cancel within the 14 days or else I will be billed all that money which I can not afford. I expect the charge of $ 177.00 be taken off my credit card. P.S. I can send back the products if given an address after the charges have been taken off.
The charges totaling $ 177.00 be taken off my credit card. If they want the products that were sent to me I will send them after charge is removed.
Ordered the sample with the gummies and oil. Yes. It does say you'll be charged once you (free) I paid shipping and handeling.
Ordered the sample with the gummies and oil. Yes. It does say you'll be charged once you (free) I paid shipping and handeling.
They did not contact me to advise or remind me of my cancell by date. They now have billed my HSA $89 and change. So now. Ive paid nearly $100 for 1 bottle of gummies and 1 bottle of oil. No "club" shipments or whatever they promise. Theres no way to contact them via the web site and of course when you call. YOU CAN NEVER GET THRU.
I WANT MY $89 REFENDED IMMEDIATELY AND ALL MY INFO REMOVED FROM THEIR SUPPOSED "CLUB" IVE READ ALL THE ONLINE INFO ABOUT THIS COMPANY. TOO LATE. SCAM SCAM SCAM. I WANT MY MONEY BACK ASAP. THIS AGAIN WAS A HSA CARD. NOW I HAVE NO MONEY TO GET MY RXS PAID FOR
I WANT MY $89+ BACK
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the NaturalGrowRX CBD Oil and NaturalGrowRX CBD Gummies, if you do not call to cancel and return the products.
Your trial started when you ordered the products on 02/24/2020 which you paid shipping and handling fees of $6.95 and $6.97. Your trial ended on 03/11/2020, in which we didn't receive any call from you thus, your account has been kept active.
We went ahead and cancel your account today (04/20/2020) Rest assured, the account is cancelled and you wont receive any further shipments.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process refund of $89.92 (April) and $89.92 (March) charges.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at (888) 281-9122.
Thank you
(The consumer indicated he/she ACCEPTED the response from the business.)
They are wrong and they know it.
It is what it is
I just ordered a trial sample of CBD oil, which I received. But was charged 89.73 & 89.92 which I never order anything else.
Didn't know until I got my bank statement. I got ripped off . I want a refund.
I want my refund of a total amount of 179.65 loss. I am a senior on a limited income which I don't need to ripped off of money.
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the NaturalGrowRX CBD Oil and NaturalGrowRX CBD Gummies, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 01/06/2020 which you paid shipping and handling fees of $6.95 and $6.97. Your trial ended on 01/22/2020, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account through contacting our Customer Service Support today (01/28/2020)
You had already filed a dispute through your bank. Because of the dispute or any cases pertaining to the charge were confirmed on your account, We may no longer able to refund any charges to make sure no double refunds are processed.
If you can call us back with your bank , we can gladly offer you a refund. The reason we cannot process a refund at this moment without your bank is because you have already requested one with them. Meaning that they already gave you or are going to give you the amount disputed. If we also refund you the amount, you will receive TWICE the amount and in the end you have the possibility of OVERDRAWING your account or getting TWICE the amount removed from your account.
If you have further questions or concerns please feel free to call us directly at (888) 281-9122.
Thank you
I ordered a 'FREE SAMPLE" just pay shipping 6.95 on 1/10/20. I received product. on 1/27/20 I was charged an additional 89.92.I did not authorize it
I ordered the free sample of natural grow cbd oil off the internet .I was only supposed to have paid the shipping cost of 6.95 which I authorized.when I received my bank statement I saw that on 1/27/20 that I was charged an additional 89.92 for this "FREE" sample. I have the orignal shipping box and the address on it was p.o.box15911 tampa florida 33684. I did not authorize any further payments nor did they e-mail me of this further expenditure. I feel that I have been robbed and cheated and that botanical blend test844-200-1118 needs to give me back 89.92.Thank you for your cooperation and help. Sincerely,*** Oregon,97501 . p.s. my payment method was debit card.
order# for this product was***. shipping invoice was from naturalgrowRX p.o. box15911 Tampa Florida.33684. product description was NGRX-OIL naturalgrowRX CBD OIL QTY. 1
Hello ***,
When you order on our website you must agree to the terms and conditions which state that after 14 days + 3 days of shipping you will be charged for the NaturalGrowRX CBD Oil, if you do not call to cancel and return the product.
Your trial started when you ordered the products on 01/10/2020 which you paid shipping and handling fees of $6.95. Your trial ended on 01/26/2020, in which we didn't receive any call from you thus, your account has been kept active.
We have cancelled your account today (02/07/2020). Rest assured, the account is cancelled and you wont receive any further charges.
Since we do not normally do this, as a ONE TIME COURTESY, we went ahead and process refund of $89.92.
Please allow 5-10 business days depending on your bank's processing time for the credit to reflect back to your account.
If you have further questions or concerns please feel free to call us directly at (888) 281-9122.
Thank you
thank you so much for investigating my complaint! The company re-imbursed my money and I am completely satisfied with this. I have never used your services before and am so thankful with the immediacy that you acted on my behalf. THANK YOU ALL FOR EVERYTH
Natural Grow,CBD OIL. Have been trying to cancel my account. Can not get any replies. No phone numbers or anything
Natural Grow CBD oil. Can not find any information on this company. Am trying to cancel my account. No phone ,number or address. Have been on web site and still no answers. There web site is: [email protected]
Just a cancellation of account
Hello ***,
Your account for NaturalGrowRX CBD Oil and NaturalGrowRX CBD Gummies was already cancelled last 01/09/2020.
You will no longer be billed or receive further shipments.
If you have any further questions or concerns please contact us directly at (888) 281-9122.
Thank You
Account has been closed. Thank you.
Ordered free 30 month trial, pay shipping only. Yesterday on my debit card was a charge for over $89.00 from the same place that took my shipping bill
Problem Date December 26, 2019.$89.00 subtracted from my Debit AccountOriginal order # *** 1, with 12/7/2019 as purchase date. CBD Oil Organic Hemp Extract. On bottle says distributed by HempVive-Lexington, Ky. On box says Hempvive- P.O. Box15911, Tampa Bay FL. On Packing Slip says NaturalGrowRX with same Tampa address
refund from latest delivery plus no further contact by the business
Here's what I was told. The 30 day free trial expired after 18days. I never saw that in their policy. They did give me $65.00 dollars back from 89.00.Still a rip off.
they basically gave me 1/2 my money back. I will be happy with that
Company ignores cancellation of product, after they say they will. Can not contact them. Same complaint as others on record.
Answer above
Stop charging, stop sending. Let's just take these people down. I see I am not alone in this dilemma.
Denise H.
Ms. ,
We recently received your complaint #XXXXXXXX regarding your Complete Natural account. We take complaints very seriously and we hope this response will provide you with additional information. According to our records, we received your order on August 23rd 2017. For the complete Natural Oil with an upgrade for $59.99 to 2 bottles of oil ,300 Mg capsules , and the Complete Pain Rub. The terms of the offer that you agreed to at the time of your order clearly state that you were to have a 14 day trial period starting from the date that the order was placed, in which you could cancel your account to avoid further charges. Since we never received notification prior to October 18th of 2019 for a cancellation the account has remained active up to that point.
As a courtesy we would be refunding the most recent charge that was made on September 17th 2019 but there was a banking error on our side and we were unable to do so. In cases like this we would usually advise the customer to seek other options from their financial institutions of obtain the refund. Meaning if your financial institution files a dispute against that charge we will not counter the dispute.
Your account remains canceled and you will not receive any further shipments or charges. I hope this resolves your concern today and I hope you have a good day!
Sincerely ,
Complaints Specialist
I have attempted to cancel many times and they keep charging
Last ship date 7-3/19
Slsord XXXXXX
Ref XXXXXXXX-XXXXX
Shooed XXXXX
To stop sending product and being charged
This response was taken verbally by the Revdex.com:
This Customers account was canceled for the hemp oil on 9/24. Our records are showing that Customer was last charged on 9/22 and the product shows that it was delivered on 10-15.
I have Canceled My subscription to this place in 2017 or 2018 and they were to cancel the cbd oil products, and havnt .. they keep charging me 79.00
I have Canceled My subscription to this place in 2017 or 2018 and they were to cancel the cbd oil products, and havnt .. they keep charging me 79.00, ive called them and canceled several times..
Cancel my order as ive asked you all to do in the past from when i started this.. the cbd oil that you sell is nothing but pure EXTRA VIRGIN OLIVE OIL.. AND IT NEVER WORKED, I CALLED back in the day of first ever ordering this ***. for you people to cancel my orders, and you still havnt done it. i talked to an american african woman at the time. that was truly hard to understand.
I have called twice and written two letters to them but they keep sending their product.
They advertised a free trial. They have been sending the product consistently even tho I have called and written them. I just want them to stop billing me and stop sending the product.
Stop sending me the product and STOP billing me for something I don't want.
Dear ***,
Our apologies for the late response on this compliant it appears our fulfillment team was delayed in getting this to us. We recently received your complaint # XXXXXXXX from the Revdex.com regarding your Complete Natural account. Thank you for contacting us and sharing your concern we want you to be satisfied with the product and your experience.
We received your order on 09/08/17, the order was placed for a 14-day trial for our Complete Natural Hemp Oil. On 09/23/2017 you were billed for the end of trial charge stated on the ordering site and terms.
The terms of the offer that you agreed to at the time of your order clearly state that you were to have a 14-day trial period starting from the date that the order was placed, in which you could cancel your account to avoid further charges.
According to our records the first contact we had was on 10/24/18 when you called and spoke to a customer service representative. It is recorded that you then accepted to continue with the subscription at a 75% discount.
We understand there may be some confusion on the order that the customer placed and how it worked. As a courtesy you were refunded for the most recent transaction of $20 Trans-ID: XXXXXXXXXX on 12/19/18.
Your account was immediately cancelled on 12/19/18, you will not received any additional shipments or charges going forward.
(The consumer indicated he/she ACCEPTED the response from the business.)
I just wanted the shipments to stop. Thank you.
I ordered a product from this company and they have repeatedly been sending me every month a order and charging my credit card I have wrote them 0 res
They keep sending me a product every month I don't want I have wrote them a certified letter to stop sending me their product and charging my credit card they have yet to stop and are still sending me a product charging my card
I want them to stop sending me a product and stop charging my credit card
This Company is a rip-off company...BUYER BEWARE! Without other reviews I wasn't even able to find their contact Information! ***877-437-1375. After I called to CANCEL after receiving MANY shipments without contact information, I was UPSET and canceled. They would only refund one charge, not all...even though I had all bottles of CBD Oil (which doesn't work) to return. They gave me a confirmation number after canceling my order. That was in June 2018. Then yesterday 09/11/18 I received another shipment. After calling, they agreed to refund with no apologies. I asked for an audit of all charges ever billed and they read some sort of script that didn't pertain to my question and hung up on me. The employee's name is Danielle, Badge #7380 Con #33712. Then I called back and I got another script read to me and a hang up! tHIS COMPANY CLEARLY PREYS ON BUSY PEOPLE LIKE ME AND MAKES THEIR LIVING OFF OF STEELING!
Was sent another bottle of oil in mail. Order was canceled back in May 1st 2018.
Was sent another bottle of oil 20in mail. I had already canceled my order back on May 1st 2018. Sales representative name Joseph. Confirmation #XXXXXX. Ship date 09/04/2018.SLSORD XXXXXX Ref XXXXXXX-XXXXX Shipper Complete Natural SHPORD# 2988.These are information on packing order inside package. Checked with my bank no money taken out yet. Do not want product.
Don't want product, or charges taken from my bank card. Stop payment on card. Take name off list of customers. No further contact with me. Do not want any more oil. Stop sending me product, I have already canceled my order.
Dear ***,
Our apologies for the late response on this compliant it seems our fulfillment team was delayed in getting this to us. We recently received your complaint # XXXXXXXX regarding your account. We take complaints very seriously and we hope this response will provide you with additional information.
We do apologize for any inconvenience this may have caused you and appreciate you bringing this matter to our attention. We assure you we are looking into this matter to make sure this mistake does not happen again.
The following refund has been issued back to your Visa Card ending in ***
09/26/2018 09:14am - Refunded - $79.99 Trans-ID: XXXXXXXXXX
Your account remains canceled and you will not receive any further shipments or charges.
Thank you for contacting us and sharing your concern we want you to be satisfied with the product and your experience. I hope this resolves your concern today and I hope you have a good day!
I ordered their product Hemp oil a year ago then Canceled in Jan. of 2018. They reported pr phone conversation Today that I had reordered. I did Not!
Ordered product Hemp Oil was charged on line using my credit card info at this time. I canceled January 2018. They sent me more product 7/30/18. I called them 8/6/2018 to complain that I did not reorder their product and sales representative reported that I did on 7/29/2018. or someone did using my private info because they no longer have my full Visa #'s after I canceled in Jan. 2018. offered a 50% curtousy refund which I agreed to. Asked to have a notation added that I will never order any product from them again in the future and she would not agree and hung up on me. Called my bank and I have no other charges as if my identity had been stolen.
I believe they did this internally and stated repeatedly so and she denied it.
I have had to cancel my credit card through my bank and make many arrangements through my other obligations for Auto pays as a result of their illegal practices. They said my acct info was not complete as on file and repeatedly said someone in my household or others have used my credit card to place this new order. Lies! I believed nothing she said especially after she hung up on me. Please help to keep them from using these illegal practices on other people. Thank You for you help with this matter.
Please check into their practices of restarting orders from people who have canceled all further orders.
Bait & switch:a free trial, launching into an 'undesired and unknown subscription'. This morphed into unauthorized (knowingly) drafts.
Drafting of an debit account, under the guise of free trial converting into an undesired subscription. The trial was an attempt to lower a1c levels, however there was no change recognized, thus I did not knowingly wish to subscribe to the CBD oil. Now I have been charged hundreds of dollars, for orders I did not request. These orders are now cluttering my domicile. The company's nefarious scheme is both unethical/misleading.
Stop unsolicited subscription of the CBD oil, and reverse the charges that I render to have been created without an explicitly designated approval by ***. Operating a vusiness in this manner is akin a felonious scam.
CBD oil ordered for friend with cancer. Keep sending it although I try to return all RTS. Keeps coming back. Have read scams on YELP. Called number.
They deny the sell CBD at the address on mailing envelope. Foreign accent. Sounds like a residence in background. They are charging me monthly for this and I do no want it. All RTS pkgs. come back to me.
Refund of all but first order.
I somehow am on a list to try CBD oil. I did open the first one and try it.
I believe it's a scam because it doesn't work.
I have been receiving more packages for months and cannot find the company or the telephone number to call them and tell them to cease. I found an 888 # and called and the guy said it wasn't the right company.
I send each one back marked REFUSED and unopened, but they keep sending. There is never anything in the packages that I did open, such as an invoice. Only a bottle of CBD oil. I feel Harrassed without recourse.
Product_Or_Service: CBD OIL
Modification/discontinuance of Find this Company and tell them to leave me alone. Do NOT SEND ME ANYMORE. DO NOT CHARGE ME. IT IS FALSE ADVERTISING BECAUSE THE PRODUCT IS NOTHING BUT SOME STINKY OIL THAT DOES NOTHING FOR PAIN.