Complete Property Services

To whom it may concern, We are in receipt of and have reviewed Ms [redacted] Complaint One of the benchmarks of our Company is timely and accountable communications and reporting to our Clients We service over 1,new clients each year and always strive to meet this professional standardWe acknowledge that a failure in communication did occur with regard to Ms*** It must be noted that investigative efforts were performed and partial results were reported to her She did previously acknowledge to us that this work product occurred However, because we did not meet our own professional standards with regard to thorough and responsive communications we are refunding her entire fee deposit to herThank youRandy W***Executive Vice PresidentInternational Counterintelligence Services, Inc[redacted]

To whom it may concern,We are in receipt of Mr [redacted] Complaint We have reached out to and engaged in communications with Mr [redacted] regarding this matter Our response to his Complaint is very simple He and his family have never been and are not the Subjects of any investigation conducted by our office If he is in fact being followed by some 3rd party it is by someone who is not affiliated with our Company We are sympathetic to Mr [redacted] perceived problem however we are not the cause of nor can we assist in helping him resolve this matter.We respectfully request that this Complaint be dismissed.Regards,Randy W***Executive Vice PresidentInternational Counterintelligence Services, Inc[redacted]

Randy W***, Unfortunately, I disagree with your argumentsYes, my bank rejected my claim as they do not do a deep investigation onto why these charges needed to be charged backWhat I mean by this, they only check if I authorized this transaction, which I did, I never denied that once they confirm this they closed the claim in your favor, that is why I’m reaching to Revdex.com since I have more opportunity of my case to be reviewedPlease look at the attachments I’m sending as a proof by the way I’m using the ones ICS provided to my bank account, but I highlighted the parts where it shows ICS’s mistakeI’m also adding my own since you didn’t provide all the emails we exchangedPlease take a look at all of them I will uploadAlso here is a summary of the parts I highlighted The reason I believe he is in the business of buying , fixing & selling is because of all the properties they been buying on foreclosure ,on the last investigation you send me [redacted] ocampo (wife) & Nick Ferraro (boss of [redacted] & Owner of Tires Unlimited) bought this house [redacted] *** [redacted] ** for $35,and recently sold for $145,its mentioned that it was remodeled also is for sale like rent to own the shop [redacted] bought last Year [redacted] * [redacted] also indicate that is been remodeled and now is ready ,last month they just bought this house [redacted] *** [redacted] ** [redacted] for $47,and pictures shows it needs to be fixed I can only write so many letters so I have to delete all I wrote but I have all the email back and foward with Regina

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolvedThe business explained to me their effort and explained to me their attempt investigation and it was misunderstanding from my side , I am not looking for a refund and would like to retract my complaint Regards, [redacted]

The Professional Services Agreement of 6/19/states clearly that "The Subject will be provided correspondence from the Client and offered immediate escort to a hotel." On 7/19/16, in an email correspondence, MrB [redacted] stated, "We have tried to go out a few times and no one has answeredI told my investigator to keep trying this week." Clearly, at this point, the investigation had moved from the first phase "to verify and locate the address of her sister" and into the second phase "to personally deliver to the sister a letter from the Client and then provide transportation for the sister if she chose to do so from her residence to a hotel or safe location."In his email correspondence of 7/27/16, MrB [redacted] stated, "The gentleman that went out originally didn't seem to understand that he may have to transport her until he went to the residence a few times." This statement clearly establishes that the investigator was not initially prepared to offer my sister the immediate agreed upon "escort" in the contractual agreement.In his email correspondence of 6/19/16, the day the Professional Services Agreement was signed, MrP [redacted] asked me to provide him with a "Hand written letter from youStart it off by saying you sent us and she can leave now." I wrote such a letter and emailed it to MrP [redacted] I have attached the letter as evidence of both the specific instructions provided me by ICS and the importance given to providing my sister with immediate escort in order to secure her safety.Clearly, the investigator, by MrB [redacted] 's own admission "didn't seem to understand" the nature of his contractual obligation.Sincerely,Sam J***

To whom it may concern,Unfortunatley we disagree with Ms [redacted] summary of our work performed for her On or about August 30, 2017, she engaged our Company for $to perform an background on her ex-husband's new wife This was completed and a report was sent to her on about September 11, She then engaged us again on November 2, 2017, to perform surveillance on her ex-husband Based on her known financial hardship she was provided an extra day of surveillance on the subject The surveillance Report was sent to Ms [redacted] on November 30, The contractual agreements and reports for each of these investigations are attached.We are not willing to offer Ms [redacted] a refund We performed every thing she requested of us and then some While we are sympathetic to her situation it cannot be refuted several individuals within our organziation spent substantial time and effort with professionalism on her behalf It should also be noted that in early December of Ms [redacted] filed a chargeback regarding the $1,deposit she had made with her credit card We responded in kind with a summary and documentation (the same as those attached) evidencing our work product Her bank ended up rejecting her chargeback and ruled that we were entitled to the $1, Please contact us with requests for addtional documentation or information Thank you.Randy W***Executive Vice PresidentICS, inc

this is not the case of the desired results were not obtainedThey didn't do the work that I asked them to doSo of course the desired work was not obtainedI asked to go to specific locations and they didn'tHad they have gone to the requested locations, I would have understoodI kept telling them the locations were not the ones and I was ignoredThat is why I am requesting a refundThey did not provide the service that was agreed uponThe contract said that they were getting paid to go to those specific locationsThey didn't goThey breached the contract