Compliance Filings, Inc.

Review: This company prays on people that have their own Fictitious Business name. In 2013 I received a form indicating that my FBN was due for renewal. While it is true that the renewal date was approaching, this company uses forms and clever wording to sway a person to believe it is coming from the State, it isn't! [redacted] charges $24.00 for this service and this place charged $125.00! I would have never used this service and only found out about them when I called the Recorders office today to ask some questions. I am not the only person fooled by them as the lady I spoke to said they have received numerous complaints about this company. This is a fraudulent company. No where on the form (and I went through it with a fine tooth comb) did it state that they are NOT affiliated with a government agency.Desired Settlement: A refund of $101.00

Business

Response:

We refunded the customer $101.00 due to processing.

Consumer

Response:

I am rejecting this response because:As of 9/30/2014 no refund has been received and they have an additional check of mine for $35.00 that they said was an additional filing fee. The check was not cashed (so far) and I want it returned to me along with the refund before I will close my complaint.[redacted]

Business

Response:

We have no record of the original complaint that Revdex.com says they sent to us on 4/23. We refund all customers who aren't happy with our services and will issue a refund of $101 to this customer as well. Had we received the complaint in April, the refund would have been issued much sooner.

Review: Back in September of this year I received a notice from this "Fictitious Business Name Renewal Center" that it was time to renew my Fictitious Business Name for my company [redacted]. I sent off a check for $150.00 with my information and they cashed it promptly. Today in the mail I received a notice that there was something they needed me to sign and return in order to send it to the Office of the Stanislaus County Clerk. I called the Office of the Stanislaus County Clerk and started asking some questions. I found out that it only costs $34 to do it myself with them. They apologized that this had happened and said they had fielded numerous calls from people recently about this company. So needless to say I wasn't very happy but oh well, my fault for not doing some more research. But then I found out that my Fictitious Business Name Renewal was actually completed in January of 2014 by my business partner and is not due for 5 years. So I didn't owe anything and this company made it appear as though I did. I want a full refund and I've read previous complaints from other people. I don't want any "handling fee" removed because it hasn't even been sent to Stanislaus County nor was it due. THIS IS A SCAM and I want our full $150.00 returned. I have been trying to call all day. There is a voicemail system but no return calls even with message left.Desired Settlement: Send back my check for $150.00 to:Rent to Own Auto Showroom1901 H St.Modesto, CA 95354

Business

Response:

This customer contacted us about the payment he sent us and was told he will be refunded once his refund request is received by us. We are NOT a scam, we are a private service company, we offer the service of renewing fictitious business names for those who want that service. This customer doesn't want the service so will be refunded.

We don't see the scam in that.

?

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

I was contacted back by phone today by this company. I let them know that I found out we had already renewed our Fictitious Business Name back in January of 2014 with the Stanislaus County Clerk and it is actually good for five years. I should have never received something about renewing my Fictitious Business Name when it was still good for 4+ years. I mailed off my refund request today and they said they will be sending it to me once received.

Review: I received a letter with the title, "Fictitious Business Name Renewal Center" from Compliance Filing, Inc. The letter is misleading, because it may easily be confused with an official government service (such as the local Registrar often used for establishing and maintaining a fictitious business name). The letter is also misleading because it warns that the fictitious name is about to expire. Although, at the very bottom of the letter it is stated that Compliance Filing's "product or service" hasn't been "approved or endorsed by any government agency". However, I feel this so called product is borderline fraud. I have called Compliance Filing, Inc. asking them to stop sending me these letters or any communication whatsoever.Desired Settlement: Do not send me any letters. Do not call me. Do not email me. I do not want any solicitation from Compliance Filing whatsoever.

Business

Response:

Please send your business name and we will remove you from our database.

Review: Company sends you a letter stating your Fictitious Business Name is going to expire. The enclosed letter and forms look to be official from Sacramento County. Nowhere on the letters or on the forms does it say this is not from the county? You will only notice on the envelope that it states this, in a smaller font, below the header. The majority of people don't read the full address of where a letter is from, but only the first line with the name, and open it because you believe it's an important letter. It is purposely written to mislead, and collect a high fee for renewing your FBN.Desired Settlement: I want a full refund of my money. After researching online for the County of Sacramento, my FBN is does not expire soon and does not need to be renewed at this time.

Business

Response:

Mr [redacted] of [redacted] did respond to our solicitation. We also received a request for refund through the Revdex.com dated 3/31/14. We responded to the complaint by promptly sending a refund to Mr [redacted] on 4/1/14.

Consumer

Response:

I am rejecting this response because: No refund was received. I was not able to talk to a person but just a voice message. I want a refund.

Business

Response:

Compliance Filings, Inc will review its records to confirm that the original refund check issued in April of 2014 was not cashed. In the event it was not, we will promptly re-issue and send Mr [redacted] another check in the amount of $125.

Business

Response:

In order to resolve this in a timely manner, we have re-issued a check for the amount and will be sending via [redacted] on 2/13/15.

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

Review: I got a letter from this establishment stating that the name of my business needed to get renewed. They told me to send a check for a $125 for them to do it. Two weeks later I get and other letter from them asking for another $40, so I called the Oakland offices where I paid for my renewal last time and they told me that they never got a payment from me and that I didn't need to renew my business name until next year. Looking back at the letter they sent me it looks just like the one that they send me over from the actual Oakland office for the FICTITIOUS BUSINESS NAME STATEMENT. They made the letter look exactly the same to make me think that my business name was already expired. And on top of that they sent me another letter to charge another $40. This is wrong from them for impersonating the actual FBN office and stealing people's money.Desired Settlement: I want my $125 back.

Business

Response:

We received [redacted] renewal from on September 29, 2015. We processed that through our system on October 1, 2105 and sent the application to Sunrise Child Care October 5, 2015. The owner of record would need to sign the application and send back to us in the enclosed envelope. Once we have received that and verified the information for any changes or updates, we would send that to the County for processing. FBNRC charges a fee of $125 which includes your renewal fee with the county as well as our administrative costs. If at this point, [redacted] chooses not to use our service to renew the Fictitious Business Name, please take the un-signed forms that we have sent out, place them in the enclosed envelope with a short note requesting a refund.

Consumer

Response:

My name is [redacted] I'm the owner of [redacted]. I've sent a letter to you guys to get my money back for the fictitious name because that's what you told me to do. I called a week after the letter was received by you guys to check when my money will be refunded but was told that it usually takes 2 weeks. It's now been 3 weeks and I still have no answer. When am I going to get my money back?

Review: This company sent me a solicitation advertising that they would renew my fictitious business name and after having my money 5 months and not renewing for me, I did so myself and at 1/3 of the cost. The business rep tried to say that it was my fault for not turning in a follow up letter that I never received. These people have made interest on my money for 5 months and are now saying its my fault that they never completed the process. The rep I spoke to talked to me like I was an it or a child and hung up on me. When I called back, she refused to let me speak to a supervisor and told me she had more important things to do than answer my questions. She said she had many people who were satisfied with the service, so it must be just me! This company is a scam! I paid them $150 to do that it cost me $55 to do myself, and I had to do it myself, because they never gave me the service I paid for. She informed me that the Revdex.com could not help me and had no power. I know you can.Desired Settlement: I would like a full refund.

Business

Response:

I apologize if you felt mistreated by any of our representatives. That is certainly now how we wish to be perceived and we will address this with our Customer Support team. With that being said, it is true that we process the documents and send them to you for approval of all information and signature. Once you sign and send them back to us, we verify that all applicable information has been provided and we then file with the county. I am not certain why you did not receive them. To resolve this matter for you, we will process your refund and send that back out to you. In order to ensure delivery, can you verify the address that we have on our records as [redacted]?

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me. The address is correct. Awaiting my refund. Thank you Revdex.com!!!

Review: My complaint is similar to most other complaints regarding this company. Their "solicitation for your business" LOOKS very formal. They are OFFERING a service but their contact/invoice/solicitation page is structured to appear as something that is mandatory complete & comply. It feels like a shady maneuver intended to catch the $$$ of the less informed. There are many small businesses that are just one or two people. These people are required to comply with business owner rules though their business barely exceeds the "garage sale/flea market" level. I understand it is each persons responsibility to inform themselves and I did do just that. I received a "annual minutes compliance notice" stating:CA Code requires...Failure to comply....Complete and Return...Make your ck payable....Designed to make you think you MUST COMPLY. I had to read it a few times over and confirm with my business agent before I could confirm that this was a SOLICITATION and not a REQUIREMENT. I spent about 30min researching because this letter looks so official. Again, it feels like a deceitful practice to prey on the people.Desired Settlement: Notice should have in bold letters "THIS IS A SOLICITATION FOR YOUR BUSINESS"OR"THANK YOU FOR CONSIDERING US FOR YOUR BUSINESS"

Business

Response:

Corporate Compliance Center assists businesses with completing their Annual Minutes from the meeting in which they elect the officers of their corporation. This is an essential part of protection for any corporation. This is something that is different than filing your statement of information with the Secretary of State.

Review: As treasurer for our homeowner's association, each year we receive a mailing from the "Corporate Compliance Center." It looks like an official document, very similar to the State of California SI-100 form we receive each year (and which we are required to fill out). The document is misleading and seeks to bilk the association of $150. The practice is deceptive. Please see the attached scan.Desired Settlement: I would like to see this company forced to stop using deceptive practices when soliciting for business.

Business

Response:

We have removed your organization from our database.

Consumer

Response:

I have reviewed the response made by the business in reference to my concern. While I appreciate that our homeowner's association has been removed from their database, the fundamental problem isn't being addressed. The solicitation being performed is misleading. The form appears to come from an official agency. I believe the company needs to take steps to insure that the form is clearly designated as an advertisement from a non-governmental company. That would likely best be accomplished by having something to that effect on the outside of the mailing envelope.As far as my complaint, it is fine to resolve this issue, but it does nothing to solve the underlying problem.

Review: I am faxing this information to your office to inform you a of a scam I was involved in. As per the attached information, I received the enclosed information regarding my Fictitious Business name requesting that I send $150.00 to the Sacramento office located at:

Fictitious Business Name renewal Center

Because it also stated that I should submit original and fees to the office at [redacted]. I went to the office to follow-up on what I needed to do there. I was told that Sacramento had nothing to do with my Fictitious Business name renewal and the only place I needed to renew would be through the Kern Street Office, plus was informed that I could not renew until the end of November, 2014. My renewal date is January 2015: therefore, the funds I sent to Sacramento is invalid. The check was cashed(see attached canceled check). Desired Settlement: Refund

Business

Response:

THIS CUSTOMER HAS NOT CONTACTED US REQUESTING A REFUND AS OF TODAY'S DATE. WE WILL ISSUE A REFUND.

THIS WOULD HAVE ALREADY HAPPENED IF SHE WOULD HAVE CONTACTED US REQUESTING A REFUND.

WE ARE A SERVICE COMPANY, WE RENEW FICTITIOUS BUSINESS NAMES FOR COMPANIES WHO WANT THAT SERVICE.

THIS CUSTOMER RESPONDED TO OUR SOLICITATION WITH PAYMENT.

SINCE SHE DOESN'T WANT OUR SERVICE A REFUND WILL BE ISSUED.

?

Consumer

Response:

As per the letter I received Monday, November 3, 2014 I am requesting a refund of $150.00 I sent to the attached. Pursuant to the fact the requested amount of $150.00 via this business has no jurisdiction in requesting said money for renewal of my business. I did not know that this transaction should not have occurred until I went to the Fresno County Clerk's office located at [redacted] and was informed that the renewal request from Sacramento was a fraud because Sacramento had nothing to do with my renewal process. After reading your letter in reference to the following: "THIS CUSTOMER HAS NOT CONTACTED US REQUESTING A REFUND AS OF TODAY'S DATE. WE WILL ISSUE A REFUND. THIS WOULD HAVE ALREADY HAPPENED IF SHE WOULD HAVE CONTACTED US REQUESTING A REFUND. WE ARE A SERVICE COMPANY, WE RENEW FICTITIOUS BUSINESS NAMES FOR COMPANIES WHO WANT THAT SERVICE. THIS CUSTOMER RESPONDED TO OUR SOLICITATION WITH PAYMENT. SINCE SHE DOESN'T WANT OUR SERVICE A REFUND WILL BE ISSUED." ?? Of course I responded to the renewal request because I thought it was legitimate. This is a prudent attempt to extort money from individuals. If this was legitimate why would I be informed that this was a fraudulent transaction, plus I cannot renew my business name until the end of November 2014 because that is the earliest I can renew via the Fresno County Clerk's office. I followed up with this by going through the Revdex.com, as I should have, due to the number of numerous scams.

Review: The Corporate Compliance Center threatening advertising letter to corporations to pay them $150 by a date set within a very short time period, and making the letter appear as if it is a legitimate corporate law. This company's lack of integrity in advertising and manipulation to fool the public is disgraceful.Desired Settlement: Never send me your advertisement material again. For the Revdex.com to fine this company for distressing the "newly corporated" for all the effort it takes us to figure out if this advertisement is legitimate or if the company's advertisements are gimmicks to frighten people into complying with thinking they must act quickly to stay in compliance with corporate laws.

Business

Response:

We will be happy to remove this person's name from our mailing list. As for the Revdex.com fines, Revdex.com has no authority to level fines against any company.

Review: Double-billed my company for unsolicited and unnecessary "service" within 5-year period

I just took this job less than a year ago, and it has come to my attention that the "Fictitious Business Name Renewal Center," which ostensibly "renews" our fictitious business name, has billed us TWICE for a service we neither needed nor solicited. Given that we reserved our fictitious business name in 2008, and have it for five years, it should still be good until later this year. Two payments of $125 each were sent to FBNRC within this five-year period (on in 2011 and one this year, 6 months before our actual renewal date), without the necessary authorizations by previous book-keepers (who no longer work here), and none of the paperwork received from FBNRC in my records indicates anything about their being solicitations and not bills (I checked the "bills" backwards and forwards, and even went over them with a magnifying glass). In the first week of July, we received a "final notice" from FBNRC, stating that we did not send a signed application (which I have no record of), and if they did not receive it, they would not "process" our filing... which we did not request. I have tried to contact the company three times to get this sorted out, at three different numbers, but was unable to reach a live person, even during business hours. Their automated telephone set up seems designed to only take messages, which they have yet to return.Desired Settlement: What they are doing is committing mail fraud, and my employer wants me to report them to the FTC, U.S. Postal Inspection Service and Attorney General [redacted] unless they pay us back the $250 in full.

Business

Response:

(The consumer indicated he/she DID NOT accept the response from the business.)

My employer is not satisfied with Compliance Filings' "explanation" for the deduction. Their letter explaining the processing fees said, "...we have enclosed a check for your full refund less a $20 handling fee plus and any County Recorder and publication costs that we incurred on your behalf." They do not specify what those "costs" are, and our refund was ultimately $60 short. Over three weeks ago, I requested further documentation for the "handling fee" and "costs" to prove that the company did, in fact, file notarized renewal paperwork with the Alameda County Recorder in 2011. It has been three weeks and neither Compliance Filings nor its representatives have responded to my request.

Business

Response:

The customer was refunded minus processing fees which was indicated by an attached letter to the refund check and also explained by one of our representatives.

Business

Response:

Compliance Filings, Inc is authorizing refund of the $60 balance to [redacted] to resolve this complaint. I will mail the check on 2/5/14:[redacted]

Review: I received several threatening letters, complete with official seals, from the company regarding renewal of my DBA. I sent a check along with the application in mid-March 2015 thinking that my DBA would be renewed. Several weeks later I received another letter stating that I needed to fill out additional paperwork. Rather than sending in another letter, I went to the Registrar's office in person. At the Registrar's office I found out that the communication sent to me was from an illegitimate third party company (Fictitious Business Renewal Center aka Compliance Filings, Inc.) not affiliated with the city or the county. In short, the manager at the Registrar's office told me I was scammed and they have had an influx of such cases in recent months. They suggested I call the company to dispute the charge. Contacting Compliance Filings at the ###-###-#### number has been a nightmare. I called over 10 times in the past two weeks, left numerous messages and did not receive any call backs. I believe this company is a TOTAL SCAM. Not only did they cash the money ($125) and provided ABSOLUTELY NO SERVICE, they are also impossible to reach by phone. I live in SoCal and cannot just show up at their office. This company already has an F rating with Revdex.com due to other similar complaints. Their strategy of fraudulent advertising is illegal and I plan to take further action.I am demanding a full refund of my $125, a public apology for dishonest business practices and COMPLETE REMOVAL of my information from their database.Desired Settlement: I am demanding a full refund of my $125, a public apology for dishonest business practices and COMPLETE REMOVAL of my information from their database.

Business

Response:

We will need the name of the business to research and resolve this matter.

Consumer

Response:

The name of the business is PMB Consulting. I will accept nothing short of a full refund and COMPLETE REMOVAL of my information from the database. [redacted]Partner

Business

Response:

We do want to inform you that we have been doing business for over 20 years without issue. We also do include disclaimers on the #10 envelope as well as on the solicitation that we ARE NOT a Government Agency and we are not representing ourselves as such. That being said, your refund is being processed and you should receive that within the next 7-14 business days. Your information is also being removed from our database.

Review: They claimed, through an official-looking mailing, to be authorized to renew my fictitious business name, so I sent them a $125.00 check to do so. My business name is expiring this year so it does need to be renewed - through the County Clerk-Recorder, for $40.00 or $45.00. The Fictitious Business Name Renewal Center took my money and did not perform any kind of service for me. It is a scam.They have the same address as a business called Compliance Filings, in Sacramento, CA.Desired Settlement: Refund to me the $125.00 they took.

Business

Response:

Fictitious Business Renewal Services has been in business for over 20 years in the State of California with 1000's of satisfied customers who use our service to handle these tasks for them. We do not claim to be a part of any government agency as noted with the dislcaimer, "THIS IS NOT A GOVERNMENT DOCUMENT," on our envelope. We also provide this disclaimer, "THIS PRODUCT OR SERVICE HAS NOT BEEN APPROVED OR ENDORSED BY ANY GOVERNMENT AGENCY, AND THIS OFFER IS NOT BEING MADE BY AN AGENCY OF THE GOVERNMENT," on our notice of renewal. With that being said, please send me the name of the company, and county of location so that we may research this issue to bring a resolution.

Consumer

Response:

I am rejecting this response because: I called to get confirmation that they would be renewing my fictitious business name and have not yet been able to acquire that confirmation. I called and left a message, which seems to be the only option. When someone returned my call and left a message they told me they needed my county and that I should call the next day due to high call volume the day I called. I called the next morning, and left a message and have still not heard back. I need to know they will renew my fictitious business name now, or I need to do it through the County directly, so that it does not expire. I also need to publish my name in a newspaper in a timely fashion.

Consumer

Response:

My business name is [redacted]. I am in Alameda County.

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

Business

Response:

The renewal application was mailed to this consumer in an envelope marked, "Sign & Return Documents Enclosed." These documents were mailed on April 30, 2015 to an address on 696 Mariposa Ave Apt 3 in Oakland Ca. We have yet to receive those documents back to complete the renewal. If you have not received these in the mail, we would be happy to resend. Once you receive the documents, you would want to review the information to make sure there are no errors, then sign and return in the enclosed envelope.

Review: I have a sole proprietorship, and it was time to renew my fictitious business license. Being the first time I had to renew, I received a correspondence from the County department saying it was coming due in August.Within the same week, I received an official looking packet with the same writing, format and a renewal form with a $150 renewal fee. I paid the fee and then received another correspondence from this company asking me to check the paperwork and if anything is wrong, they'll charge more fees. Needless to say, it was improperly filled out.I immediately went to the County office who said it was not their correspondence, that the clerk was very sorry and to tell others that this was not a correspondence from them -- and the fee was only $35.They never returned telephone calls either.Desired Settlement: I would like my $150 refunded since I believe they fraudulently represent themselves as an official governmental business. They purposely completed the form I was to return inaccurately and said if there are any corrections, there would be additional costs.We, as consumers and very small businesses, should not be scammed by this type of entity.

Business

Response:

This customer never requested a refund from us. Had she requested it, we always refund.

We will issue a refund and she will receive it within the next 30 days.

Review: I GOT A MAIL LETTER FROM Fictitious Business Name Renewal Center2740 Fulton Avenue, Suite 203Sacramento, CaliforniaU.S.A.They ask me to send a check for $125 for renewal my business name witch I sent it ( check number 1181 cashed on 03/27/2014.under my business name [redacted].and later they ask me for more money $82 to finish the process...I went to county records and they told me that they don't send it and I find it out that it is RIPOFF person/company that it is doing this business...there is a lot people that is getting Ripoff this this company/ person.I want my money back and cancel this business...the real cost is $42.00 and it will expired on september not on the date that they said....also they don't even pay for the service offeredDesired Settlement: I want my money back and cancel this fake Fictitious Business Name Renewal Center.

Business

Response:

We received payment from this cusomer for renewal and sent him the county documents to sign and return in order to complete the renewal for him. We have not heard from him or receieved the signed forms, thus have not completed the renewal.

He paid us $125 and we will refund him $105. We deduct a $20 handling fee for processing and mailing him the county forms that he never returned to us.

Renewal Services dba Fictitious Business Name Renewal Service

Consumer

Response:

I am rejecting this response because:

This is ripoff company. I want my full money, I went to the county records and you don't make any pay or something. Cuz you are a layer. ..check. www.ripoffreport .com

Review: I have received a Fictitious Business Name Expiration Notice which I ignored as they wanted $150 for this and when I checked them out I saw it was a scam. I renewed my Fictitious Business Name at the County Clerk's office for $30. I have now received a second notice from the Fictitious Business Name Renewal Center. What a scam. How many folk send them $150 when they can do it themselves for $30 in Contra Costa County?Desired Settlement: I want no further communication from this company.

I think they are misleading business owners - especially small business owners.

Business

Response:

We will be removing this company from our database.

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.

Review: There were two seperate renewal request under false pretenses that were paid and need to be refunded, Company poses as State and clearly is not, there are many complaints against this entity I'm not the first.A refund is needed in both case, paperwork states number [redacted] and [redacted] both in the amount of 125.00 each. these stae they are for fictious name renewalsDesired Settlement: Need a refund on both numers at 125.00 each

Business

Response:

We have yet to receive payment on either one of the file numbers the customer provided. When we do, I've made note in the files that customer does not want our service and they will be refunded. ?

Review: This sevice is a scam. This company provides no service. Renewal of Fictitious Business Names are handled by the County Clerk. The registration last 5yrs. so this company plays on the assumption that you will not clearly remember when the renewal is due. They sent me an official looking 'Renewal Notice' and requested a $150 fee to renew my Fictitious Business Name. They sent the notice well in advance of the actual renewal date so I had not yet received the 45 day notice from my County Recorder. So, I paid the $150 fee to the FBN Renewal Center in Sacramento. When I received the actual notice from the County Recorder, I contacted this company and requested a refund of the $150 fee. They said to return a copy my application to them and they would refund the $150 fee. Well, that was 2 weeks ago and I have received nothing. Calls to their business now only reaches voice mail.Desired Settlement: Refund of the $150 fee for which I received no value.

Business

Response:

A short delay was caused due to the client requesting a change in the payee for the refund. The refund has been processed and will be placed in the mail on 10/30/2015.

Review: I was deceived into thinking I was dealing with the official [redacted] office, the mail I received, indicated "Fictitious Business Name Renewal Center",It wasn't until several weeks later when I received another notice of expiration, I did a little digging into this company and discovered they were a third party and have no intentions of paying my renewal fees. They charged me $125.00 for the renewal of my Fictitious business name, and then sent me another notice a week later I owed another $30.00 for publishing, I mailed a check, for $30.00 and have since put a stop payment on the check with my bank, I found out publishing is not required for renewal, only the original filing, so they have my credit card number, my bank acct. number, from the check, scary. I went and paid the renewal fee myself, which was $26.00 and would like your help getting my $125.00 back, the $30.00 check was not cashed and now has a stop payment attached to that check, which cost me $25.00. My fault for not researching this company first, however they seemed legit, please help.Desired Settlement: I would like a refund of $125.00 for services not rendered, it's my fault for not researching this company first, however they had plenty of time to pay my renewal fees and have not. They also deceived me, regarding the $30.00 publishing fee, they new this was a renewal and they know publishing is not required for a renewal, that is total deception, unethical and criminal, thank you

Business

Response:

We would like to confirm that we refunded your payment on April 13, 2016. Please allow 7-10 business days for the refund to reflect on your account. We have also removed your business name from our list.

Consumer

Response:

I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me.