Everytine I call I tell the initial person the reason I am callingThey put me on hold (usually 7-min wait) Next person answers and I tell them again that I want to pay a payment on my collection billSame response every time, "Oh, I have to transfer you to another department"So, they transfer me again and I get dissconnected Every month I call in it is the same thingLast week I tried times and spent over 1/hour on waitI even said to the lady, "Please don't disconnect meI've called times already"She assured me I wouldn't be dissconnected Wellthird time is not a charmI was dissconnected Now I have to try againVery frustrating I just want to pay this debt offWish I could pay online
Apparently this is a medical collections agencyI had to find out by doing a who is phone number search, because they robo-call repeatedly at all hours and hang up when the call is answeredThis company has no reason to call my husband; he receives all of his health care from th VAWe can't stop the calls because we can't speak to a human beingThis company has terrible reviews onlineRead some of them before you try to communicate with them
From: [redacted] Sent: Monday, October 31, 8:AMTo: infoSubject: [redacted] We have reviewed the account, and have removed [redacted] from all of our files Thank you Francis RN [redacted] Senior Attorney RevOne Companies US Highway NGreenwood, IN Office: 317-883-Fax: 888-323-Direct: 317-883-5612Francis.N***@med1solutions.com
From: Francis N[redacted] <Francis.N[redacted]@med1solutions.com>Sent: Friday, December 9,...
2016 8:28 AMTo: infoSubject: #[redacted] We have been in contact with our client, the original creditor [redacted]. The date of service was 12/16/15. The original creditor referred an outstanding balance of 182.73 to our office on 04/18/16. Prior to our office, the original creditor sent bills and statements STARTING 12/18/15. We sent our initial demand letter on 04/19/16, and additional letters 06/06/16,07/22/16,09/19/16, and 11/07/16. The original creditor sent payment to us on11/09/16. The balance is now paid in full, and we have deleted any tradeline sent to the credit bureaus. Thank you Francis R. N[redacted] Senior Attorney RevOne Companies
Everytine I call I tell the initial person the reason I am calling. They put me on hold (usually 7-10 min wait) Next person answers and I tell them again that I want to pay a payment on my collection bill. Same response every time, "Oh, I have to transfer you to another department". So, they transfer me again and I get dissconnected. Every month I call in it is the same thing. Last week I tried 3 times and spent over 1/2 hour on wait. I even said to the lady, "Please don't disconnect me. I've called 3 times already". She assured me I wouldn't be dissconnected. Well... third time is not a charm. I was dissconnected. Now I have to try again. Very frustrating. I just want to pay this debt off. Wish I could pay online.
Apparently this is a medical collections agency. I had to find out by doing a who is phone number search, because they robo-call repeatedly at all hours and hang up when the call is answered. This company has no reason to call my husband; he receives all of his health care from th VA. We can't stop the calls because we can't speak to a human being. This company has terrible reviews online. Read some of them before you try to communicate with them.
From: [redacted] <Francis.N[redacted]@med1solutions.com>Sent: Monday, October 31,...
2016 8:14 AMTo: infoSubject: [redacted] We have reviewed the account, and have removed [redacted] from all of our files. Thank you Francis R. N[redacted] Senior Attorney RevOne Companies 517 US Highway 31 N. Greenwood, IN 46142 Office: 317-883-5600 Fax: 888-323-0803 Direct: 317-883-5612Francis.N[redacted]@med1solutions.com
Everytine I call I tell the initial person the reason I am callingThey put me on hold (usually 7-min wait) Next person answers and I tell them again that I want to pay a payment on my collection billSame response every time, "Oh, I have to transfer you to another department"So, they transfer me again and I get dissconnected Every month I call in it is the same thingLast week I tried times and spent over 1/hour on waitI even said to the lady, "Please don't disconnect meI've called times already"She assured me I wouldn't be dissconnected Wellthird time is not a charmI was dissconnected Now I have to try againVery frustrating I just want to pay this debt offWish I could pay online
Apparently this is a medical collections agencyI had to find out by doing a who is phone number search, because they robo-call repeatedly at all hours and hang up when the call is answeredThis company has no reason to call my husband; he receives all of his health care from th VAWe can't stop the calls because we can't speak to a human beingThis company has terrible reviews onlineRead some of them before you try to communicate with them
From: [redacted] Sent: Monday, October 31, 8:AMTo: infoSubject: [redacted] We have reviewed the account, and have removed [redacted] from all of our files Thank you Francis RN [redacted] Senior Attorney RevOne Companies US Highway NGreenwood, IN Office: 317-883-Fax: 888-323-Direct: 317-883-5612Francis.N***@med1solutions.com
From: Francis N[redacted] <Francis.N[redacted]@med1solutions.com>Sent: Friday, December 9,...
2016 8:28 AMTo: infoSubject: #[redacted] We have been in contact with our client, the original creditor [redacted]. The date of service was 12/16/15. The original creditor referred an outstanding balance of 182.73 to our office on 04/18/16. Prior to our office, the original creditor sent bills and statements STARTING 12/18/15. We sent our initial demand letter on 04/19/16, and additional letters 06/06/16,07/22/16,09/19/16, and 11/07/16. The original creditor sent payment to us on11/09/16. The balance is now paid in full, and we have deleted any tradeline sent to the credit bureaus. Thank you Francis R. N[redacted] Senior Attorney RevOne Companies
Although the customer failed to send in a written letter of dispute, we have decided to return the account to the original creditor.
Thank you
If there is anything else I can get you, please let me know.
[redacted]...
[redacted]
Senior Attorney
Everytine I call I tell the initial person the reason I am calling. They put me on hold (usually 7-10 min wait) Next person answers and I tell them again that I want to pay a payment on my collection bill. Same response every time, "Oh, I have to transfer you to another department". So, they transfer me again and I get dissconnected. Every month I call in it is the same thing. Last week I tried 3 times and spent over 1/2 hour on wait. I even said to the lady, "Please don't disconnect me. I've called 3 times already". She assured me I wouldn't be dissconnected. Well... third time is not a charm. I was dissconnected. Now I have to try again. Very frustrating. I just want to pay this debt off. Wish I could pay online.
Apparently this is a medical collections agency. I had to find out by doing a who is phone number search, because they robo-call repeatedly at all hours and hang up when the call is answered. This company has no reason to call my husband; he receives all of his health care from th VA. We can't stop the calls because we can't speak to a human being. This company has terrible reviews online. Read some of them before you try to communicate with them.
From: [redacted] <Francis.N[redacted]@med1solutions.com>Sent: Monday, October 31,...
2016 8:14 AMTo: infoSubject: [redacted] We have reviewed the account, and have removed [redacted] from all of our files. Thank you Francis R. N[redacted] Senior Attorney RevOne Companies 517 US Highway 31 N. Greenwood, IN 46142 Office: 317-883-5600 Fax: 888-323-0803 Direct: 317-883-5612Francis.N[redacted]@med1solutions.com