I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I am not satisfied with Sharps Cars response to my complaint because I didn't ask them to run the diagnostic before hand, on top of that if sharps cats would have done there job correctly and been accurate with there diagnostic I wouldn't even be in this position. There diagnostic of the problem and work on the car was insufficient and it's a simple fact when you pay someone to do a job, you go it right an when you mess up take responsibility for it. Don't try and get out of it; I asked them multiple times were they sure it was the ECM in the first place. And everytime I was assured that it was due to there diagnostic. But apparently they were wrong an sent me off an now knowing there was a mistake in there behalf they aren't trying to the ethical thing and fix it. They didn't even offer to pay for the tow back to the shop for them to fix the problem.
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[redacted]; You clearly do not understand the nature of my complaint with Sharp Cars, as previously stated they gave failed to repair and or complete the body work if my car as well as taking my insurance money for mechanical fixrures for my aur bag sensors and my rear bumper sensor!! Sharp car was paid for work that was not done on my car!!! Look at my estimate to sharp cars! I have all ready outlined the comparance for both estimates!!! Call me please your not understanding the incomplete body work not finished on my car...
Regards,
[redacted]
We gave [redacted] a running, working motor that was valued at $1000.00. We also recommended that he replace timing belt and water pump. He told us that all the parts were supposed to be free. The only thing our company agreed to was the motor that we would give him free of charge....
When the car arrived at our location the battery was dead and the car wouldn't run at all. The car that we took the motor out of was driven to our car lot from our storage location. After putting the motor in the car our mechanic [redacted] diagnosed the car and told [redacted] that the car needed a computer. [redacted] also recommended that he take the car to the dealership to have the computer and key programmed. We didn't recommend him to take the car to another location, we recommended that he take the car to the dealership. He should have gotten an estimate from them before authorizing them to diagnose. If it didn't need a computer he should have contacted us before spending money on diagnostics.
Honest company loyal to their customers. They will work with you as long as your truthful. You can xdtive out today with a car that will get you above and beyond point A past B.
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.First and formost this complaint is about the repairs performed and completeld with the compliance of the Estimates from [redacted], from a fatal hit n run of a tractor trailer, that left me for dead down in a ditch. I had no ideal of the extent of damages to my car on November 11 2015. All I know is that I when I came to I was alive.... These issuese in the complaint several of the major repair has not been fixed. And these issues remain incompletet an unrepaired. MyComplaint, [redacted] is seeking refund of monies to be refunded to [redacted] to complete the job as ordered. Currently, that is where my car is its unsafe to drive. Also, being that Sharp Cars did not make the neseccary repair as ordered and kept my car beyond a reasonably time frame I'm also requesting car. Rental reembursment of extended rental time
Regards,
[redacted]
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
I am not satisfied with Sharps Cars response to my complaint because I didn't ask them to run the diagnostic before hand, on top of that if sharps cats would have done there job correctly and been accurate with there diagnostic I wouldn't even be in this position. There diagnostic of the problem and work on the car was insufficient and it's a simple fact when you pay someone to do a job, you go it right an when you mess up take responsibility for it. Don't try and get out of it; I asked them multiple times were they sure it was the ECM in the first place. And everytime I was assured that it was due to there diagnostic. But apparently they were wrong an sent me off an now knowing there was a mistake in there behalf they aren't trying to the ethical thing and fix it. They didn't even offer to pay for the tow back to the shop for them to fix the problem.
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[redacted]; You clearly do not understand the nature of my complaint with Sharp Cars, as previously stated they gave failed to repair and or complete the body work if my car as well as taking my insurance money for mechanical fixrures for my aur bag sensors and my rear bumper sensor!! Sharp car was paid for work that was not done on my car!!! Look at my estimate to sharp cars! I have all ready outlined the comparance for both estimates!!! Call me please your not understanding the incomplete body work not finished on my car...
Regards,
[redacted]
We gave [redacted] a running, working motor that was valued at $1000.00. We also recommended that he replace timing belt and water pump. He told us that all the parts were supposed to be free. The only thing our company agreed to was the motor that we would give him free of charge....
When the car arrived at our location the battery was dead and the car wouldn't run at all. The car that we took the motor out of was driven to our car lot from our storage location. After putting the motor in the car our mechanic [redacted] diagnosed the car and told [redacted] that the car needed a computer. [redacted] also recommended that he take the car to the dealership to have the computer and key programmed. We didn't recommend him to take the car to another location, we recommended that he take the car to the dealership. He should have gotten an estimate from them before authorizing them to diagnose. If it didn't need a computer he should have contacted us before spending money on diagnostics.
Honest company loyal to their customers. They will work with you as long as your truthful. You can xdtive out today with a car that will get you above and beyond point A past B.
I have reviewed the response offer made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.First and formost this complaint is about the repairs performed and completeld with the compliance of the Estimates from [redacted], from a fatal hit n run of a tractor trailer, that left me for dead down in a ditch. I had no ideal of the extent of damages to my car on November 11 2015. All I know is that I when I came to I was alive.... These issuese in the complaint several of the major repair has not been fixed. And these issues remain incompletet an unrepaired. MyComplaint, [redacted] is seeking refund of monies to be refunded to [redacted] to complete the job as ordered. Currently, that is where my car is its unsafe to drive. Also, being that Sharp Cars did not make the neseccary repair as ordered and kept my car beyond a reasonably time frame I'm also requesting car. Rental reembursment of extended rental time
Regards,
[redacted]