Our company strives to give each and every one of our customers a positive repair experienceWhen our customers are not fully satisfied with any aspect of our service, we do whatever we can to rectify the problem and resolve the issue to their satisfactionWe always do our best to foster an
environment where clients feel that can come back to us to resolve issues and know that they will be taken care ofSince learning about the negative experience that *** has had with our company, we have tried to reach out to her numerous times to apologize about the repair issues she's having and to offer her a full refundWe have called her numerous times but have not been able to get a hold of herBecause she paid cash, there is no credit card charge for us to refund or way to issue her this refund without getting in touch with her.
As stated, our company's mission is to provide high quality customer service as well as repair services, and we always work to solve the problem when we are alerted to negative customer experiencesIn this case, we are more than happy to issue *** a refundOur lines of communication are open and we are very willing to resolve the problemThank you,
*** ***
CEO / Founder
Computer Repair Doctor
I had a major issue that could've been very expensive. My technician ([redacted]) was fantastic! He re-loaded my operating software. They replaced my fan (broken) for a fraction of cost that anyone else was charging. He communicated along the way which made my stress level drop. I will not go anywhere else again....
Our company strives to give each and every one of our customers a positive repair experienceWhen our customers are not fully satisfied with any aspect of our service, we do whatever we can to rectify the problem and resolve the issue to their satisfactionWe always do our best to foster an
environment where clients feel that can come back to us to resolve issues and know that they will be taken care ofSince learning about the negative experience that *** has had with our company, we have tried to reach out to her numerous times to apologize about the repair issues she's having and to offer her a full refundWe have called her numerous times but have not been able to get a hold of herBecause she paid cash, there is no credit card charge for us to refund or way to issue her this refund without getting in touch with her.
As stated, our company's mission is to provide high quality customer service as well as repair services, and we always work to solve the problem when we are alerted to negative customer experiencesIn this case, we are more than happy to issue *** a refundOur lines of communication are open and we are very willing to resolve the problemThank you,
*** ***
CEO / Founder
Computer Repair Doctor
Amazing Servive
I had a major issue that could've been very expensive. My technician ([redacted]) was fantastic! He re-loaded my operating software. They replaced my fan (broken) for a fraction of cost that anyone else was charging. He communicated along the way which made my stress level drop. I will not go anywhere else again....