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Computer Service of America

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Review: Left my Dell computer because of a start up problem. Received no phone calls for almost 2 weeks. Contacted the owner, he said he doesn't like to leave messages. Picked up my computer and went to [redacted], where I was told there was no antivirus on the machine. I was shocked. I had to purchase a 1 year subscription for [redacted], which is what I had from the original purchase date (6/6/2010) of the computer. After completing the installation, I was able to pull up a [redacted] History which showed that I had coverage until 9/6/2014. I now have coverage to 6/2/2014 - I lost 15 months coverage for a cost of $59.55. I have contacted [redacted] and they are unable to reapply the prior coverage or refund or extend my now existing coverage. I contacted Paul Sigmund regarding reimbursement and the fact that the [redacted] was removed in the first place. He was not only rude but he hung up on me. I then left him a message that I would be reporting him to the Revdex.com.Desired Settlement: Reimbursement of at least the new [redacted] package that I had to purchase to keep my computer safe at a cost of $32.09, inc. tax.

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Description: COMPUTERS-SERVICE & REPAIR

Address: 5844 Library Rd, Bethel Park, Pennsylvania, United States, 15102

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