Sign in

Computer Systems Repair CSR

Sharing is caring! Have something to share about Computer Systems Repair CSR? Use RevDex to write a review
Reviews Computer Systems Repair CSR

Computer Systems Repair CSR Reviews (1)

Review: I dropped of my computer/ lap top at CSR in either march or April of 2012 and they said it was done about a week later so I picked it up and paid 100$. I got my computer home and it was working but when I turned it off it would not turn back on, so I called CSR back and [redacted] said to bring it back and he will fix it because it was not working properly. After about another week I picked up the computer again and when I got home the same problem occurred so I brought it back and he said he had to get a new hard drive for it I believe but he was going to contact HP and see if they will send one because it would be free of charge to me, so I said ok and after the two weeks he said to call and check on the status of my computer so I called and he said he was waiting on HP to send him the part and to call back in two weeks, so after going back and forth and CSR telling me to call back it was now August of 2012 and CSR told me he was still trying to get the computer to work and he said he felt bad it was taking so long and he would give me a loaner computer while I wait for mine to be fixed. I called back in the beginning of April 2013 because CSR had not contacted me yet and the secretary said [redacted] was not available and he would call me back, he never did. So I called back two weeks ago and I asked about the status of my computer and the secretary said hold on I will ask [redacted] and told me that he had to check with his technition and I asked to speak with him and the secretary came back on and said that he said he "doesn't know what to tell me" and he will call me back. A week later with no call back from CSR I called again and I asked to speak with [redacted] and the secretary said he is busy with another customer and he will call me back in 20 mins. I still have not gotten and answer on the status of my computer or a call back. And the loaner computer works except the USB jacks stopped working so I can not even use his loaner computer properly.Desired Settlement: I would like my computer back, and working properly.

Check fields!

Write a review of Computer Systems Repair CSR

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Computer Systems Repair CSR Rating

Overall satisfaction rating

Description: Computers Hardware, Software & Services

Address: 1100 S Main Ave FRONT, Scranton, Pennsylvania, United States, 18504

Phone:

Show more...

Add contact information for Computer Systems Repair CSR

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated