ComputerCare

Subject: Re: Revdex.com COMPLAINT # [redacted] Hello ***Thank you for reaching outThe unit was submitted for repair for no power issuesThe tech found that it did not power on when he opened the bottom case to check for liquid or physical damage he noticed the bottom screws were not in the correct spots indicating it had been opened beforeWhen he got to the part where he needed to unplug the bottom case cable, he realized it had been torn from a previous openingUpon realizing this, he closed the unit as to not cause any further damage to the computer and generated an estimate for the repair of the unit.Please let us know if there is anything else we can help with.Thank you,

Subject: Re: Revdex.com COMPLAINT # [redacted]Hello [redacted]Thank you for reaching out. The unit was submitted for repair for no power issues. The tech found that it did not power on when he opened the bottom case to check for liquid or physical damage he noticed the bottom screws were not in the...

correct spots indicating it had been opened before. When he got to the part where he needed to unplug the bottom case cable, he realized it had been torn from a previous opening. Upon realizing this, he closed the unit as to not cause any further damage to the computer and generated an estimate for the repair of the unit.Please let us know if there is anything else we can help with.Thank you,