Computers To Go

January 22, Revdex.com, Inc [redacted] Attn: [redacted] ***: Marketplace Operations ID#: [redacted] Dear [redacted] ***: In response to the above matter, please be advised that we have attempted to satisfy this customer Despite our best efforts we have been unable to do so We welcome your involvement and are ready to meet with you and the customer at any time Thank you Kindest regards, [redacted] Computers to Go [redacted] Computers To Go [redacted] Cc: At

Complaint: 10395371I am rejecting this response because:Sincerely,
*** *** If you reread my initial complaint, what this individual did was unconscionableSelling my coffee logged computer back to me after telling me when I brought it in it was unrepairable and relocating a factory decal to conceal a crack in the computerSo in essence I paid over $to get my cracked, coffee logged computer backAgain please read my initial complaint as everything is explained in detail and in an accurate, truthful manorI await your responseI have also contacted and received a response from our *** *** *** *** regarding this individual's business practiceThis is more a moral issue than a financial oneThis individual needs to be stopped before he continues to prey upon others Regards, *** ***%

January 22, 2015
 
 
Revdex.com, Inc.
 
[redacted]             Attn: [redacted]: Marketplace...

Operations
 
                                        ...⇄ ID#: [redacted]
           
Dear [redacted]:
In response to the above matter, please be advised that we have attempted to satisfy this customer.  Despite our best efforts we have been unable to do so.
 
We welcome your involvement and are ready to meet with you and the customer at any time.
 
Thank you.
 
 
                                        ...⇄ Kindest regards,
 
 
 
                                        ...⇄ Computers to Go
[redacted]
Computers To Go
[redacted]
[redacted]
 
 
 
 
Cc: At

Complaint # [redacted]
 
Dear [redacted]
Unfortunately, the details provided by the customer regarding the computer he purchased are inaccurate. Supporting documentation I have on file clearly shows false accusations in his account. As I have already suggested, I am willing to meet with the customer and an arbitrator to settle the complaint. Any costs involved would need to be covered by the party found to be at fault. In my view, such neutral intervention of a third party is the best option for resolving this dispute. Recently , the customer has distributed letters of complaint to different bodies and  spread damaging accounts  of my business practices to people in my locality. From my perspective, neither of these practices is helpful in clarifying the truth of this case. I suggest that the customer decides how he wishes to proceed in an appropriate manner.
Kindest regards,
[redacted] dba Computers To Go
 
[redacted]
Computers To Go
[redacted]