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Comstar Reviews (2)

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments belowI will fax the er record 6/15/You will see it was acute cholecystitis were Dr [redacted] and Dr [redacted] felt it was best to go to a bigger Hospital Thank you [redacted] Regards, [redacted]

the patient has asked us to change the coding of the claim we submitted so that their insurance company will pay He wants it coded as an emergency instead of a non-emergency transport [redacted] is the billing agent for Oak Bluffs ambulance, the transport provider The documentation we received from our client supports a non-emergency transport which are often not covered by insurance I wish we could change the coding as [redacted] does not get paid unless we make a collection However, rule are rules and we can only code based on what the transporting service documents I reviewed the documentation again and see not avenue to make a change in our coding To code differently than we did would be insurance fraud

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