Initial Business Response / [redacted] (1000, 9, 2017/10/04) */ Contact Name and Title: [redacted] Contact Phone: [redacted] Contact Email: [redacted] In regards to our competitors complaint of our Google Ad Words: When I was on vacation I received your email regarding ad wordsI then contacted the third party company who does all of our social media in regards to the ad you emailed as I had not seen it until it was brought to my attention Once I received the Revdex.com letter I contacted them again requesting them to email me their response to the ad in questionPlease see their answer in quotes below: "At Google, they take allegations of trademark infringement very seriously and, as a courtesy, will investigate valid complaints raised by the trademark owners in relation to AdWords text ads displayed on their Search NetworkGoogle has a thorough process in which they will review and investigate any such complaints and will immediately take enforcement measures on the use of that trademark See the following articles for further information: Trade https://support.google.com/adwordspolicy/answer/6118?hl=en Help for trademark owners: https://support.google.com/adwordspolicy/answer/ I have done my due diligence if a trademark was in place for ' [redacted] Commercial Properties' using the Canadian Trademark Database (https://www.ic.gc.ca/app/opic-cipo/trdmrks/srch/home) and was not able to find any related records If I am mistaken and there is a trademark on this name, I will be happy to immediately remove it from any text ads, saving the need to wait for a resolution through Google complaint process." [redacted] is a place and commercial properties are a class of propertiesEvery company who owns a building in [redacted] Canada owns an [redacted] Commercial PropertyAny company can use these words ACP company, it is shocking you did not consider the fact you have built entire buildings, several, without any regard to regulations and safetyBarker Stas just one of many factual examples which could result in serious issuesYou may want to look at your own business practices before mud slinging and calling a competitor "unprofessional." We are too busy and not interested in mud slinging with any of our competitorsWe should all be focusing on growing Moncton and creating jobs in our area In regards to the ad, if it is found that the company we hired doing our social media and created the ad is wrong, and sometimes mistakes do happen, then we will be happy to comply with the said request and remove the adRegardless, I have asked them to come up with alternatives If your complaint is publicly posted by Revdex.com or impacts our reputation, then we will pursue legal action We request that Revdex.com dismiss this complaint immediately based on the facts provided Initial Consumer Rebuttal / [redacted] (2000, 11, 2017/10/13) */ Good Afternoon, We have reviewed the response provided by Comztar We would first like to thank Comztar for removing the ad using our registered business name In their response, Comztar indicated that [redacted] Commercial Properties is not a trademarked nameHowever, we have been using this name for years as a Registered Business Name and we therefore hold the common law rights to the trademarked name of [redacted] Commercial Properties We have also contacted Google to ensure an advertising error of this nature does not occur again We thank the Revdex.com for their timely response and support in dealing with this concern Have a wonderful afternoon Thank you for your time, [redacted]
Initial Business Response /* (1000, 9, 2017/10/04) */
Contact Name and Title: [redacted]
Contact Phone: [redacted]
Contact Email: [redacted]
In regards to our competitors complaint of our Google Ad Words:
When I was on vacation I received your email regarding ad words. I...
then contacted the third party company who does all of our social media in regards to the ad you emailed as I had not seen it until it was brought to my attention.
Once I received the Revdex.com letter I contacted them again requesting them to email me their response to the ad in question. Please see their answer in quotes below:
"At Google, they take allegations of trademark infringement very seriously and, as a courtesy, will investigate valid complaints raised by the trademark owners in relation to AdWords text ads displayed on their Search Network. Google has a thorough process in which they will review and investigate any such complaints and will immediately take enforcement measures on the use of that trademark.
See the following articles for further information:
Trademarks:https://support.google.com/adwordspolicy/answer/6118?hl=en
Help for trademark owners: https://support.google.com/adwordspolicy/answer/2562124
I have done my due diligence if a trademark was in place for '[redacted] Commercial Properties' using the Canadian Trademark Database (https://www.ic.gc.ca/app/opic-cipo/trdmrks/srch/home) and was not able to find any related records.
If I am mistaken and there is a trademark on this name, I will be happy to immediately remove it from any text ads, saving the need to wait for a resolution through Google complaint process."
[redacted] is a place and commercial properties are a class of properties. Every company who owns a building in [redacted] Canada owns an [redacted] Commercial Property. Any company can use these words.
ACP company, it is shocking you did not consider the fact you have built entire buildings, several, without any regard to regulations and safety. Barker St. as just one of many factual examples which could result in serious issues. You may want to look at your own business practices before mud slinging and calling a competitor "unprofessional." We are too busy and not interested in mud slinging with any of our competitors. We should all be focusing on growing Moncton and creating jobs in our area.
In regards to the ad, if it is found that the company we hired doing our social media and created the ad is wrong, and sometimes mistakes do happen, then we will be happy to comply with the said request and remove the ad. Regardless, I have asked them to come up with alternatives.
If your complaint is publicly posted by Revdex.com or impacts our reputation, then we will pursue legal action.
We request that Revdex.com dismiss this complaint immediately based on the facts provided.
Initial Consumer Rebuttal /* (2000, 11, 2017/10/13) */
Good Afternoon,
We have reviewed the response provided by Comztar.
We would first like to thank Comztar for removing the ad using our registered business name.
In their response, Comztar indicated that [redacted] Commercial Properties is not a trademarked name. However, we have been using this name for 20 years as a Registered Business Name and we therefore hold the common law rights to the trademarked name of [redacted] Commercial Properties.
We have also contacted Google to ensure an advertising error of this nature does not occur again.
We thank the Revdex.com for their timely response and support in dealing with this concern.
Initial Business Response / [redacted] (1000, 9, 2017/10/04) */ Contact Name and Title: [redacted] Contact Phone: [redacted] Contact Email: [redacted] In regards to our competitors complaint of our Google Ad Words: When I was on vacation I received your email regarding ad wordsI then contacted the third party company who does all of our social media in regards to the ad you emailed as I had not seen it until it was brought to my attention Once I received the Revdex.com letter I contacted them again requesting them to email me their response to the ad in questionPlease see their answer in quotes below: "At Google, they take allegations of trademark infringement very seriously and, as a courtesy, will investigate valid complaints raised by the trademark owners in relation to AdWords text ads displayed on their Search NetworkGoogle has a thorough process in which they will review and investigate any such complaints and will immediately take enforcement measures on the use of that trademark See the following articles for further information: Trade https://support.google.com/adwordspolicy/answer/6118?hl=en Help for trademark owners: https://support.google.com/adwordspolicy/answer/ I have done my due diligence if a trademark was in place for ' [redacted] Commercial Properties' using the Canadian Trademark Database (https://www.ic.gc.ca/app/opic-cipo/trdmrks/srch/home) and was not able to find any related records If I am mistaken and there is a trademark on this name, I will be happy to immediately remove it from any text ads, saving the need to wait for a resolution through Google complaint process." [redacted] is a place and commercial properties are a class of propertiesEvery company who owns a building in [redacted] Canada owns an [redacted] Commercial PropertyAny company can use these words ACP company, it is shocking you did not consider the fact you have built entire buildings, several, without any regard to regulations and safetyBarker Stas just one of many factual examples which could result in serious issuesYou may want to look at your own business practices before mud slinging and calling a competitor "unprofessional." We are too busy and not interested in mud slinging with any of our competitorsWe should all be focusing on growing Moncton and creating jobs in our area In regards to the ad, if it is found that the company we hired doing our social media and created the ad is wrong, and sometimes mistakes do happen, then we will be happy to comply with the said request and remove the adRegardless, I have asked them to come up with alternatives If your complaint is publicly posted by Revdex.com or impacts our reputation, then we will pursue legal action We request that Revdex.com dismiss this complaint immediately based on the facts provided Initial Consumer Rebuttal / [redacted] (2000, 11, 2017/10/13) */ Good Afternoon, We have reviewed the response provided by Comztar We would first like to thank Comztar for removing the ad using our registered business name In their response, Comztar indicated that [redacted] Commercial Properties is not a trademarked nameHowever, we have been using this name for years as a Registered Business Name and we therefore hold the common law rights to the trademarked name of [redacted] Commercial Properties We have also contacted Google to ensure an advertising error of this nature does not occur again We thank the Revdex.com for their timely response and support in dealing with this concern Have a wonderful afternoon Thank you for your time, [redacted]
Initial Business Response /* (1000, 9, 2017/10/04) */
Contact Name and Title: [redacted]
Contact Phone: [redacted]
Contact Email: [redacted]
In regards to our competitors complaint of our Google Ad Words:
When I was on vacation I received your email regarding ad words. I...
then contacted the third party company who does all of our social media in regards to the ad you emailed as I had not seen it until it was brought to my attention.
Once I received the Revdex.com letter I contacted them again requesting them to email me their response to the ad in question. Please see their answer in quotes below:
"At Google, they take allegations of trademark infringement very seriously and, as a courtesy, will investigate valid complaints raised by the trademark owners in relation to AdWords text ads displayed on their Search Network. Google has a thorough process in which they will review and investigate any such complaints and will immediately take enforcement measures on the use of that trademark.
See the following articles for further information:
Trademarks:https://support.google.com/adwordspolicy/answer/6118?hl=en
Help for trademark owners: https://support.google.com/adwordspolicy/answer/2562124
I have done my due diligence if a trademark was in place for '[redacted] Commercial Properties' using the Canadian Trademark Database (https://www.ic.gc.ca/app/opic-cipo/trdmrks/srch/home) and was not able to find any related records.
If I am mistaken and there is a trademark on this name, I will be happy to immediately remove it from any text ads, saving the need to wait for a resolution through Google complaint process."
[redacted] is a place and commercial properties are a class of properties. Every company who owns a building in [redacted] Canada owns an [redacted] Commercial Property. Any company can use these words.
ACP company, it is shocking you did not consider the fact you have built entire buildings, several, without any regard to regulations and safety. Barker St. as just one of many factual examples which could result in serious issues. You may want to look at your own business practices before mud slinging and calling a competitor "unprofessional." We are too busy and not interested in mud slinging with any of our competitors. We should all be focusing on growing Moncton and creating jobs in our area.
In regards to the ad, if it is found that the company we hired doing our social media and created the ad is wrong, and sometimes mistakes do happen, then we will be happy to comply with the said request and remove the ad. Regardless, I have asked them to come up with alternatives.
If your complaint is publicly posted by Revdex.com or impacts our reputation, then we will pursue legal action.
We request that Revdex.com dismiss this complaint immediately based on the facts provided.
Initial Consumer Rebuttal /* (2000, 11, 2017/10/13) */
Good Afternoon,
We have reviewed the response provided by Comztar.
We would first like to thank Comztar for removing the ad using our registered business name.
In their response, Comztar indicated that [redacted] Commercial Properties is not a trademarked name. However, we have been using this name for 20 years as a Registered Business Name and we therefore hold the common law rights to the trademarked name of [redacted] Commercial Properties.
We have also contacted Google to ensure an advertising error of this nature does not occur again.
We thank the Revdex.com for their timely response and support in dealing with this concern.
Have a wonderful afternoon.
Thank you for your time,
[redacted]