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Concierge Apartments

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Concierge Apartments Reviews (4)

I am rejecting this response because:
I am doing exactly what I was told to do and in order to abide by their suggestion it is going to cost me money.  $12,000 isn't even going to put a dent in the purchase of a new SUV.  If they aren't going to keep up with snow removal then this is what is going to happen.   As for my billable time- how do you know how much my time is worth?  My time gets billed out at anywhere from $85 to 110$ per hour depending on the project I am working on.  I spent 1.75 hours dealing with your lack of snow removal and at 85$/hr that comes out to $148.75.  (1.75 hrs x 85$/hr).  If you are blown away by that then might I suggest you find a new profession. I am amazed that you think that my hourly rate is ridiculous, because the rent you are charging for this level of quality is ridiculous.  I have toured brand new buildings that are renting for less than this place is.   You can't tell me to go make a purchase without some sort of assistance.  I drive a maxima currently, a bigger sedan with front wheel drive, and was getting stuck along with every other make and model in my lot.  If I am told to trade that off to buy a bigger vehicle because they can't, and won't do their job, and then lie about doing their job they are going to be assisting me with it, in the form of not collecting rent for the remainder of my lease. Since, you think you have the upper-hand in this (which you don't) I will be the bigger person here and vacate the unit without penalty before Feb. 28.  The catch here is I will not be paying rent for the month of February, nor will I be paying for any of the associated fees with me moving out like cleaning.  The one caveat here is that every tenant in the complex gets a copy of the email from the apartment manager to me with the suggestion of the new vehicle purchase.  I have shown a great deal of people that and none of them can believe that any person in that position would make such a suggestion.

Per phone call with Christine 8/30/16 she said that the ledger shows that everything has been taken care of and there is no outstanding balance.

Hello, Please see attached lease with individual as well as the renewal notice. Highlighted is our notice terms which was agreed to and signed by resident below. Move out notices are always due by 9am on the 1st of the month at the latest, anything after 9am on the 1st is considered an invalid...

notice. As a company we participate in fair housing in which we cannot make an exception to a notice that is not properly turned into the office. Resident received the rent increase notice on November 15th, 2016 stating what the new rent rate is, what the month to month option is as well as prominently underlined what is required for a move out notice. The resident was given 16 days to turn in the proper move out notice.

I am rejecting this response because: no where in the document does it state that you can charge an additional 100$ per month for me to go to a month-to-month lease.  The lease does clearly state that you can increase the rent with proper notice which was done, in the 75 days- I don't know for sure I went away for a weekend and it was at my door when I got back so I don't know when I received it.Even in his response it does not match the document that was put under my door.  In the response it says by 9 am on November 1st I have to notify the apartment if I am staying or not, in the notice I received it says 12 noon on Nov. 1.  I also reject this because again this has nothing to do with the fact that you under-shot how much the rent would go up, or the 100$ fee to go month to month, I am rejecting this and seeking refund because I WAS NOT NOTIFIED OF THIS BEFORE SIGNING THE LEASE.  I was explicitly lied to just to get me to sign the lease, they told me what I wanted to hear when I specifically asked the questions.  The leasing agent gave me a response based on the more than two years living at the complex, this was not just the last 1-2 years.The main point of this claim and why I am seeking refund is not because of the price or the increase, but because I was lied to just to get me to sign a lease with the complex.  No where in the fine print on any document that I signed does it state that you can charge a 100$ fee for a month-to-month lease and if 'no oral agreements can be made' then this 100$ fee is unable to be levied.  The root of the claim is FALSE ADVERTISING to get me to sign the lease.  If the leasing manager had been forth-coming with the month-to-month fee after 1 year is up, and if she had not given a number of the market-rate increase there would be no claim here.  She didn't tell me about the fee, and lied about the increase which is why I am seeking 1/2 of rent already paid.

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