Concordia University Texas

Thank you for your correspondence dated February notifying us of the above referenced complaintIt was received by the university on TuesdayMarch We have just today received an additional notice from you dated March Concordia University Texas takes any complaint regarding its programs and services very seriouslyWe pride ourselves on the customer service we provide our students and university communityAs an institution of higher education, Concordia University Texas is subject to the Family Education Rights and Privacy Act (FERPA) which protects the privacy of student recordsAs suchabsent written consent from the student providing us with a FERPA waiver to communicate with your office regarding this complaint, we arc unable to respond in any substantive fashionHowever, we will look into the matter internally, contact the complainant and take appropriate actionif warrantedThank you again for your inquirySincerely[redacted] ***

Thank you for your correspondence dated February 24. 2017 notifying us of the above referenced complaint. It was received by the university on Tuesday. March 7. 2017. We have just today received an additional notice from you dated March 7. 2017. Concordia University Texas takes any complaint...

regarding its programs and services very seriously. We pride ourselves on the customer service we provide our students and university community. As an institution of higher education, Concordia University Texas is subject to the Family Education Rights and Privacy Act (FERPA) which protects the privacy of student records. As such. absent written consent from the student providing us with a FERPA waiver to communicate with your office regarding this complaint, we arc unable to respond in any substantive fashion. However, we will look into the matter internally, contact the complainant and take appropriate action. if warranted. Thank you again for your inquiry. Sincerely.[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]