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Concrete Experts Inc

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Concrete Experts Inc Reviews (2)

November 11, 2015Prime
Drive, Inc.224
Jefferson Davis HighwayRichmond,
Virginia 23224RevDex.com serving Central Virginia720
Moorefield Park Drive Suite #300Richmond,
VA...

23236                                     �... RE: [redacted]                                   ...                                         ... /> Whom It May Concern:            This letter is in response to Revdex.com Case# [redacted] Prime
Drive, Inc. Our company received a customer complaint letter on November 9,
2015 regarding [redacted]. Our initial records reflect Mrs. [redacted] not
making a payment for the vehicle purchased on August 19, 2013. During this
timeframe our business office has spoken to Mrs. [redacted] several times regarding
her missed payment and final balance. Upon our review it has
been determined that Mrs. [redacted] payment of $350.00 was made at our first
location [redacted] instead of at
our second location [redacted] where she had actually purchased the vehicle. After careful review from
our business office Mrs. [redacted] final balance currently reflects $122.28. Once
our company receives this final payment of $122.28 we will send the vehicle
title via certified mail.At Prime Drive, Inc.,
we strive to show our customers the utmost respect and professionalism. Our
finance department is open daily from 10 a.m.-7 p.m., and we are servicing
customers daily regarding payments, etc. If you have any further
questions or concerns, please contact us at [redacted] Sincerely,[redacted]
[redacted] Operations
Sales ManagerTell us why here...

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I am going to make the final payment to receive our title via certified mail as promised. The final payment will be made today, November 14, 2015. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted]
Regards,
[redacted]

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