Initial Business Response / [redacted] (1000, 9, 2017/02/09) */ I recieved a call saying concrete was cracking so I informed [redacted] to go inspect the concrete so after ozinga inspected it I was informed that the lines were not cut deep enough so I sent a worker over that specific day to recut lines/joints since that wa all that I was informed from [redacted] that was wrong with the jobThe home owner wanted me to replace all the concrete after I informed him that all concrete cracks it is guaranteed to crack so after that I was told he was turning it into his insurance to sue me and that's when I received a letter from his lawyer a saying we can do this the easy way or the hard way I was unsure what to do next I have never heard of a conrete company that guarantees concrete not to crack Initial Consumer Rebuttal / [redacted] (3000, 11, 2017/02/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) [redacted] that is why you put joints in concrete to CONTROL cracking to have cracking all over and wavy concrete is not acceptable.I called you multiple times to fix it you never sent any one out to recut the concrete, you can not cut the expansion joints to weeks after you finished the concrete,they need to be cut to hours after you finished
Initial Business Response /* (1000, 9, 2017/02/09) */
I recieved a call saying concrete was cracking so I informed [redacted] to go inspect the concrete so after ozinga inspected it I was informed that the lines were not cut deep enough so I sent a worker over that specific day to recut lines/joints...
since that wa all that I was informed from [redacted] that was wrong with the job. The home owner wanted me to replace all the concrete after I informed him that all concrete cracks it is guaranteed to crack so after that I was told he was turning it into his insurance to sue me and that's when I received a letter from his lawyer a saying we can do this the easy way or the hard way I was unsure what to do next I have never heard of a conrete company that guarantees concrete not to crack
Initial Consumer Rebuttal /* (3000, 11, 2017/02/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
[redacted] that is why you put joints in concrete to CONTROL cracking to have cracking all over and wavy concrete is not acceptable.I called you multiple times to fix it you never sent any one out to recut the concrete, you can not cut the expansion joints 2 to 3 weeks after you finished the concrete,they need to be cut 4 to 12 hours after you finished.
Initial Business Response / [redacted] (1000, 9, 2017/02/09) */ I recieved a call saying concrete was cracking so I informed [redacted] to go inspect the concrete so after ozinga inspected it I was informed that the lines were not cut deep enough so I sent a worker over that specific day to recut lines/joints since that wa all that I was informed from [redacted] that was wrong with the jobThe home owner wanted me to replace all the concrete after I informed him that all concrete cracks it is guaranteed to crack so after that I was told he was turning it into his insurance to sue me and that's when I received a letter from his lawyer a saying we can do this the easy way or the hard way I was unsure what to do next I have never heard of a conrete company that guarantees concrete not to crack Initial Consumer Rebuttal / [redacted] (3000, 11, 2017/02/12) */ (The consumer indicated he/she DID NOT accept the response from the business.) [redacted] that is why you put joints in concrete to CONTROL cracking to have cracking all over and wavy concrete is not acceptable.I called you multiple times to fix it you never sent any one out to recut the concrete, you can not cut the expansion joints to weeks after you finished the concrete,they need to be cut to hours after you finished
Initial Business Response /* (1000, 9, 2017/02/09) */
I recieved a call saying concrete was cracking so I informed [redacted] to go inspect the concrete so after ozinga inspected it I was informed that the lines were not cut deep enough so I sent a worker over that specific day to recut lines/joints...
since that wa all that I was informed from [redacted] that was wrong with the job. The home owner wanted me to replace all the concrete after I informed him that all concrete cracks it is guaranteed to crack so after that I was told he was turning it into his insurance to sue me and that's when I received a letter from his lawyer a saying we can do this the easy way or the hard way I was unsure what to do next I have never heard of a conrete company that guarantees concrete not to crack
Initial Consumer Rebuttal /* (3000, 11, 2017/02/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
[redacted] that is why you put joints in concrete to CONTROL cracking to have cracking all over and wavy concrete is not acceptable.I called you multiple times to fix it you never sent any one out to recut the concrete, you can not cut the expansion joints 2 to 3 weeks after you finished the concrete,they need to be cut 4 to 12 hours after you finished.