Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Chad from our office had reached out to Ms. [redacted]. She explained that she was expecting to receive an estimate not a service call. We are not sure if the misunderstanding was a result of something in our office or Ms. [redacted]’s request but regardless we have decided to refund the...
service call fee she was charged. The check has already been mailed and she should have received it by now. Chad is planning to follow up with her to make sure she is satisfied with that resolution. Joel E[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Chad from our office had reached out to Ms. [redacted]. She explained that she was expecting to receive an estimate not a service call. We are not sure if the misunderstanding was a result of something in our office or Ms. [redacted]’s request but regardless we have decided to refund the...
service call fee she was charged. The check has already been mailed and she should have received it by now. Chad is planning to follow up with her to make sure she is satisfied with that resolution. Joel E[redacted]