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Conecuh Outdoors and Computers

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Conecuh Outdoors and Computers Reviews (11)

[redacted] ***As mentioned in our previous email replies and on our website, pre-order packages can take up to approximately business days to ship We are happy to say your package shipped in business days Your USPS tracking number is [redacted] and it scheduled to be delivered tomorrow, November 5th Attached, you may view our FAQ section of our website giving approximate shipping times and you may also view your package's tracking status As always, please feel free to email us with any additional questions

Complaint: 1 [redacted] I am rejecting this response because: I have not received this product and when I placed the order their website stated that product would ship in 1-3 business days. Once I did not receive my shipment in that time frame I notified them and they told me the product ships in 7-10 business days. I ordered the product on October 10th 2015. No where on the site at time of purchase did it say product ships in 14 business days. The 14 days would of been on October 29th so my product was not shipped in the time frame they said at time of purchase and it didn't ship within the 14 days they now say it is. but it you look at their website it says same day shipping. They constantly change the shipping guidelines to screw their customers Now there website states that do same day shipping and it has said that for 2 weeks now. I do not want to close this case until I receive the product and it is what I ordered and is in good condition.

Hello! Your purchase made on 11/28/was shipped on 11/30/and received via [redacted] shipping tracking number: [redacted] We received your notice of unhappiness with the product and although it was a seasonal item and all sales are final, we made a one time exception and granted an exchange Your new package was shipped and received via USPS shipping tracking number: [redacted] Thank you!

[redacted] ***At time of your purchase, October 10th, the [redacted] *** was a pre-order item as stated on our website As mentioned previously and under our FAQ sections of our website, Pre-Order items are pieces which you may purchase before becoming available to the general publicThese pieces are very popular and sell out quicklyBy pre-ordering, you are guaranteeing yourself the itemWe ask to please allow up to approximately business days (Monday - Friday, excluding weekends and holidays) to process and ship your pre-orderYour package was shipped in business daysWhen counting business days, please remember to not include holidays such as Columbus Day, as the US Postal Services offices are closed and weekends as our offices are closed Also, please do keep in mind the Post Office may take up to business hours (Mon-Fri) to update tracking on their websiteWe are happy to see your package has been delivered.Tell us why here

Hi there,Thank you so much for your pre-order purchase! The Chilly Nights Vest you ordered, is a pre-order item, as marked on our website. Pre-Order items are pieces which are very popular and sell out quicklyBy pre-ordering, you are guaranteeing yourself the itemAs stated on
our website, we kindly ask to allow up to approximately business days (business days include Monday through Friday, 9AM - 5PM Eastern Time, excluding weekends and holidays) to process your pre-order. Your order made January 14th at 8:PM EST (after business hours; began processing January 15th) shipped February 5th, in just business days and we added a complimentary upgrade of Priority Mail USPS Shipping.Have a great day!

The buyer has been offered store credit, an exchange and a refund but unfortunately, it has not been enough. The buyer would like to keep the clothing pieces AND be refunded for the items, and we simply cannot grant this wish After many rude comments and offensive language by
the buyer in email and on our social media sites and many complaints received by our other customers of being contacted by the buyer with rude comments, we directed the buyer to open a *** caseThe buyer proceeded in requesting to keep the clothing pieces AND be refunded for the items *** agreed with our boutique and denied the claim

[redacted]At time of your purchase, October 10th, the [redacted] was a pre-order item as stated on our website.  As mentioned previously and under our FAQ sections of our website, Pre-Order items are pieces which you may purchase before becoming available to the general public. These pieces are very popular and sell out quickly. By pre-ordering, you are guaranteeing yourself the item. We ask to please allow up to approximately 20 business days (Monday - Friday, excluding weekends and holidays) to process and ship your pre-order. Your package was shipped in 14 business days. When counting business days, please remember to not include holidays such as Columbus Day, as the US Postal Services offices are closed and weekends as our offices are closed.  Also, please do keep in mind the Post Office may take up to 48 business hours (Mon-Fri) to update tracking on their website. We are happy to see your package has been delivered.Tell us why here...

Complaint: [redacted]
I am rejecting this response because:
This is a whole different situation I have bought two things from them I returned the first one because it was too small I exchanged for the top that I sent back because of it being overpriced, thin material, not worth anything. They keep ignoring all of my emails. I have already sent the shirt back and want a refund for the shirt plus shipping.
Regards,
[redacted]

Complaint: 1[redacted]
I am rejecting this response because: I have not received this product and when I placed the order their website stated that product would ship in 1-3 business days.  Once I did not receive my shipment in that time frame I notified them and they told me the product ships in 7-10 business days.  I ordered the product on October 10th 2015. No where on the site at time of purchase did it say product ships in 14 business days.  The 14 days would of been on October 29th so my product was not shipped in the time frame they said at time of purchase and it didn't ship within the 14 days they now say it is.  but it you look at their website it says same day shipping.  They constantly change the shipping guidelines to screw their customers  Now there website states that do same day shipping and it has said that for 2 weeks now.  I do not want to close this case until I receive the product and it is what I ordered and is in good condition.

Hello!  Your purchase made on 11/28/15 was shipped on 11/30/15 and received via [redacted] shipping tracking number: [redacted]. We received your notice of unhappiness with the product and although it was a seasonal item and all sales are final, we made a one time exception and...

granted an exchange.  Your new package was shipped and received via USPS shipping tracking number: [redacted]. Thank you!

[redacted]As mentioned in our previous email replies and on our website, pre-order packages can take up to approximately 20 business days to ship.  We are happy to say your package shipped in 14 business days.  Your USPS tracking number is [redacted] and it scheduled to be...

delivered tomorrow, November 5th.  Attached, you may view our FAQ section of our website giving approximate shipping times and you may also view your package's tracking status.  As always, please feel free to email us with any additional questions.

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Address: 27398 Bush Isle Road, Andalusia, Alabama, United States, 36421

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