CONEXIS

In regards to scheduling the work for the homeowner, the siding work was scheduled in mid August immediately following the roof installation The homeowner was consulting with their neighbor and trying to coordinate both homes having replacement done at the same time When Able Roofing was notified that the work could be started, we scheduled the job ASAP, immediately following the siding work we were currently involved on On Monday, September 28th work began on siding replacement Tuesday, September 29th at about noon the guys were pulled from the job prior to getting a heavy rainstorm Wednesday, September 30th was a complete rain day and the guys were unable to work on the project We are at the mercy of mother nature and unfortunately can not control weather conditions Thursday, October 1st we sent two crews to the job site to compensate for loosing a day to bad weather The work has been completely finished in a little over a weeks time, even with having rain almost 1/the days during construction We have done everything in our power to accommodate the homeowner and have their project 100% complete as quickly as possible In regards to the home being an obstacle course during complete siding replacement, we understand it can be an inconvenience to homeowners having their house in disarray Unfortunately, with limit space, equipment, materials, and vehicles, it can be an "obstacle course" Major home renovations can be an inconvenience and we always try to limit that the best of our ability We apologize and sympathize with the homeowner for having to have additional costs with refinancing their home, HOWEVER it was the homeowners delay in having siding work begin NOT Able RoofingsAnd to ask Able Roofing to compensate you for your lack of planning and ability to make a decision in a timely manner is absolutely absurd and will not be considered We completed the job in a safe, timely, profession manner and appreciate your business Sincerely, Mark S [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Able Roofing did repair the roof on Friday October 23rd, it was a quick ten minute jobUnfortunately the amount of time from my first phone call until their response two days after I filed a Revdex.com complaint resulted in further damage to the drywallEven though we had tried to protect the area with tarps in the attic we could never find the leak and therefore t he leak was not contained, there is staining, cracking, and sagging of the drywall that will require restorationI should be compensated for the damage that was incurred due to Able Roofing negligence Regards, [redacted]

The repair has been addressed and the leak has been resolved

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am...

rejecting this response because: Able Roofing did repair the roof on Friday October 23rd, it was a quick ten minute job. Unfortunately the amount of time from my first phone call until their response two days after I filed a Revdex.com complaint resulted in further damage to the drywall. Even though we had tried to protect the area with tarps in the attic we could never find the leak and therefore t he leak was not contained, there is staining, cracking, and sagging of the drywall that will require restoration. I should be compensated for the damage that was incurred due to Able Roofing negligence. 
Regards,
[redacted]

In regards to scheduling the work for the homeowner, the siding work was scheduled in mid August immediately following the roof installation.  The homeowner was consulting with their neighbor and trying to coordinate both homes having replacement done at the same time.  When Able Roofing...

was notified that the work could be started, we scheduled the job ASAP, immediately following the siding work we were currently involved on.  On Monday, September 28th work began on siding replacement.  Tuesday, September 29th at about noon the guys were pulled from the job prior to getting a heavy rainstorm.  Wednesday, September 30th was a complete rain day and the guys were unable to work on the project.  We are at the mercy of mother nature and unfortunately can not control weather conditions.  Thursday, October 1st we sent two crews to the job site to compensate for loosing a day to bad weather.  The work has been completely finished in a little over a weeks time, even with having rain almost 1/2 the days during construction.  We have done everything in our power to accommodate the homeowner and have their project 100% complete as quickly as possible.  In regards to the home being an obstacle course during complete siding replacement, we understand it can be an inconvenience to homeowners having their house in disarray.  Unfortunately, with limit space, equipment, materials, and vehicles, it can be an "obstacle course"  Major home renovations can be an inconvenience and we always try to limit that the best of our ability.  We apologize and sympathize with the homeowner for having to have additional costs with refinancing their home, HOWEVER it was the homeowners delay in having siding work begin NOT Able Roofings. And to ask Able Roofing to compensate you for your lack of planning and ability to make a decision in a timely manner is absolutely absurd and will not be considered.  We completed the job in a safe, timely, profession manner and appreciate your business.  Sincerely, Mark S[redacted]