Conexus Credit Union (St. Benedict Branch)

*** if you can have Mr*** contact me directly I can see what can be done***

Complaint: [redacted]
I am rejecting this response because: I called the number and it's the generic number to a dealership and the woman diverted me to someone I've never spoken to before so I'm not...

sure who responded telling me to call them directly but this number is not a direct number to anyone. Please give me a name and direct number as to who I contact to resolve this issue.
Regards,
[redacted]

This complaint is for Red McCombs Hyundai collision center at 4800 NW loop 410, San Antonio. We did handle a second repair that was done to their satisfaction. As far as we know any dents on the vehicle we not related to our body shop or the repair. Customer can reach out to me if they like. [redacted] if they would like to discuss the repairs at RM Collision. I do not operate the original repair facility.

Sorry to hear about this issue. We take our customers safety as a top priority and again do apologize for any issues we missed. When it comes to a deductible this is a requirement based on a customer contract with their insurance carrier. We for this reason do not discount deductibles. If you would...

like we can certainly bring the vehicle into our Toyota facility to have it inspected and make sure the vehicle is to par.

Please have customer call [redacted] to schedule time to add part. We had an appointment to install the part and customer did not show. Please call us.