Coney Island Beach Shop

Hi, Thank You for your responseWe would like to point out that you didn't mention anything about alleged recommendations that you claim were made by our salespersonWe can attest that no such thing took place in our store, since all of our employees are trained and knowledgeable about merchandise available for saleIn fact, if you were to ask about recommended use for the item purchased (water wallet), you would have been informed that the item was not suited for electronicsIf you still think that your rights as a consumer were violated, we highly recommend to get in touch with the manufacturer [redacted] The contact information you will be able to find on their websiteBest Regards

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I specifically asked for a case to protect my phone I made sure the phone fit into the case in front of the sales person prior to purchase Once we all (including salesperson) saw that it fit I made the purchase In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear [redacted] , Thank you for taking the time to communicate to us why our good did not meet your expectationWe regret to inform you that no exchange or refund can be offered for this specific itemAccording to our store policy, beach items and swimwear can not be returned or exchangedWater wallet, which you have purchased at our store on August ***, is a beach item and as such can not be returned or exchangedYou as our customer, as well as all other business invitees, were aware of our store policy, which is conspicuously displayed at the cash register at check outThe item was sold to you in good faith and of quality that is comparable to a level that will pass without objection in the market for goods of the same description and reasonably fit for the ordinary purposes for which such goods are usedIn addition, you stated that while trying to place your phone in the interior plastic, double sealed, water-resistant sleeve, it brokeWater wallet by design is not intended to use as a phone caseAs the matter of fact, according to manufacturer's description of the product, such good is not recommended for electronic devicesIf you still consider that the product you purchased departs from its intended design, physically flawed, or incorrectly assembled we urge you to contact directly the manufacturer GetGadget, Incand resolve this matterIt is to our greatest regret that your experience with us was less than exemplaryWe take pride in what we do and hand pick our goods with the mission to provide our customers with all essential items needed to ensure enjoyment of the beach resortLooking forward to serve you againBest regards

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
We specifically asked for a case to protect our phone. This was the recommended solution proposed by the salesperson. At the time of purchase in front of the salesperson we put the phone into the case. We were never told that this case was not for a phone
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I specifically asked for a case to protect my phone. I made sure the phone fit into the case in front of the sales person prior to purchase. Once we all (including salesperson) saw that it fit I made the purchase.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Hi, Thank You for your response. We would like to point out that you didn't mention anything about alleged recommendations that you claim were made by our salesperson. We can attest that no such thing took place in our store, since all of our employees are trained and knowledgeable about merchandise available for sale. In fact, if you were to ask about recommended use for the item purchased (water wallet), you would have been informed that the item was not suited for electronics. If you still think that your rights as a consumer were violated, we highly recommend to get in touch with the manufacturer [redacted]. The contact information you will be able to find on their website. Best Regards.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
We specifically asked for a case to protect our phone.  This was the recommended solution proposed by the salesperson.  At the time of purchase in front of the salesperson we put the phone into the case.  We were never told that this case was not for a phone.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I specifically asked for a case to protect my phone.  I made sure the phone fit into the case in front of the sales person prior to purchase.  Once we all (including salesperson) saw that it fit I made the purchase. 
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted], Thank you for taking the time to communicate to us why our good did not meet your expectation. We regret to inform you that no exchange or refund can be offered for this...

specific item. According to our store policy, beach items and swimwear can not be returned or exchanged. Water wallet, which you have purchased at our store on August [redacted], is a beach item and as such can not be returned or exchanged. You as our customer, as well as all other business invitees, were aware of our store policy, which is conspicuously displayed at the cash register at check out. The item was sold to you in good faith and of quality that is comparable to a level that will pass without objection in the market for goods of the same description and reasonably fit for the ordinary purposes for which such goods are used. In addition, you stated that while trying to place your phone in the interior plastic, double sealed, water-resistant sleeve, it broke. Water wallet by design is not intended to use as a phone case. As the matter of fact, according to manufacturer's description of the product, such good is not recommended for electronic devices. If you still consider that the product you purchased departs from its intended design, physically flawed, or incorrectly assembled we urge you to contact directly the manufacturer GetGadget, Inc. and resolve this matter. It is to our greatest regret that your experience with us was less than exemplary. We take pride in what we do and hand pick our goods with the mission to provide our customers with all essential items needed to ensure enjoyment of the beach resort. Looking forward to serve you again. Best regards.

Dear [redacted], Thank you for taking the time to communicate to us why our good did not meet your expectation. We regret to inform you that no exchange or refund can be offered for this specific item. According to our store policy, beach items and swimwear can not be returned or exchanged. ...

Water wallet, which you have purchased at our store on August [redacted], is a beach item and as such can not be returned or exchanged. You as our customer, as well as all other business invitees, were aware of our store policy, which is conspicuously displayed at the cash register at check out. The item was sold to you in good faith and of quality that is comparable to a level that will pass without objection in the market for goods of the same description and reasonably fit for the ordinary purposes for which such goods are used. In addition, you stated that while trying to place your phone in the interior plastic, double sealed, water-resistant sleeve, it broke. Water wallet by design is not intended to use as a phone case. As the matter of fact, according to manufacturer's description of the product, such good is not recommended for electronic devices. If you still consider that the product you purchased departs from its intended design, physically flawed, or incorrectly assembled we urge you to contact directly the manufacturer GetGadget, Inc. and resolve this matter. It is to our greatest regret that your experience with us was less than exemplary. We take pride in what we do and hand pick our goods with the mission to provide our customers with all essential items needed to ensure enjoyment of the beach resort. Looking forward to serve you again. Best regards.