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Congleton Lumber Company

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Congleton Lumber Company Reviews (3)

Purchased torsion springs for garage doorGot ill and went to hospital and wife called another company to replace entite garage door with new springs in their door kit while I was in hospitalWe decided after plus years it was time for a lighter newer door I called and asked if they would accept their NEW UNUSED SPRINGS back and I got rejectedThese are heavy springs and there is no damage or useI have no use for these and dont see why they wouldnt accept a piece of wound steel back to resellIf they wish to loose my futire business and believe me word of mouth is your best advrrtisement, then treat me as you would want to be treatedEnough said

Purchased torsion springs for garage doorGot ill and went to hospital and wife called another company to replace entite garage door with new springs in their door kit while I was in hospitalWe decided after plus years it was time for a lighter newer door
I called and asked if they would accept their NEW UNUSED SPRINGS back and I got rejectedThese are heavy springs and there is no damage or useI have no use for these and dont see why they wouldnt accept a piece of wound steel back to resellIf they wish to loose my futire business and believe me word of mouth is your best advrrtisement, then treat me as you would want to be treatedEnough said

On April 25, I called Hamilton Parker Company to let them know that we have a problem with our Garage DoorThe reason we called them is because they installed the door approxyears agoMy call was in reference to a TOP SUPPORT BEAM ON THE DOOR Problems and we talked to Customer Service Rep name of MarkMark responded that we can send a Service Rep out to fix the door because he thought at the time that the beam could be fixed (his words exactly we will have a Rep come out first thing in the morning between the hours of 8-AM and that he normally will have the replacement Beam on the Truck)I then indicated to him since we purchased the door from Hamilton Parker will there be any Service Charge from the company to evaluate the damages? and the answer was NO we just need to know the extent of the damage and whether the Door can be Repaired and I said OK goodThe Rep Arrived at my Home April 26, approx8:AM and looked at the door and within minutes of evaluating t

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