Conifer Communications, Inc.

As to our former customer *** ***, it is he, who threaten to “kick our as” and we have witnesses to that We never threaten him or for that matter any of our customers.Mr*** also removed our equipment from his home and literally threw it in the street The equipment has been
damaged beyond further use.His complaints to the company (and actions) have been addressed to him by company’s counsel Any further problems with him will be meet with in Court.If I can help you further on this, please let me know.Sincerely,*** ***

I am rejecting this response because: I never threatened anyone on there staff. I want the record to show there is a complaint against this company.

As to our former customer [redacted], it is he, who threaten to “kick our as” and we have witnesses to that.   We never threaten him or for that matter any of our customers.
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Mr. [redacted] also removed our equipment from his home and literally threw it in the street.  The equipment has been damaged beyond further use.
His complaints to the company (and actions) have been addressed to him by company’s counsel.  Any further problems with him will be meet with in Court.
If I can help you further on this, please let me know.
Sincerely,
[redacted]

Review: [redacted] was rude and unprofessional when handling upset customers. I first had issues with [redacted] on or about July 14, 2015. He hung up on me several times and used profanity. I was also asked to remove my experiences with him from their social media page so other customers would not be able to see how they treat their customers. Today, August 5, 2015 I had another negative interaction with [redacted]. Yesterday, 8/4/2015 my service went out and I called at 11:58am to find out if there were any known issues. I left a message and informed them I needed to be contacted via email. I waited 17+ hrs for a reply, and nothing! Today I called at 5am, 6am, and 9am - finally speaking w/ [redacted]. I asked [redacted] if they had run a diagnostic on my line to ascertain the issue. [redacted]'s reply was, "Why do you always have to put negative stuff on our page when you have a problem?" I told [redacted], that is what social media is for and I want other customers to know of my truthful, negative interaction w/ your company. [redacted]'s response was, "well, I've talked with the higher-ups and we've decided to remove you as a customer". It's a sad day when a company treats their customers in this fashion and care more about bleaching their image than for customers to be able to voice their complaints and concerns directly to their social media.Desired Settlement: I like to speak to the entire board and have a sit down meeting with them. Including [redacted], and any other officers on their board of directors.

Business

Response:

As to our former customer [redacted], it is he, who threaten to “kick our as” and we have witnesses to that. We never threaten him or for that matter any of our customers.