I cannot remember the last time I was ripped off so thoroughly. I find it unbelievable that this business is actually contracted with the [redacted] Police. With their over inflated prices and absolutely no recourse but to pay them or lose your vehicle. They are rude, overbearing, obnoxious and unremorseful about stealing your money legally. I would never recommend them for anything, oh yeah, that's right, you don't get a choice!
I recently had a vehicle impounded with their Louisville lot of Conleys towing. The Louisville police dept uses them as an impound lot. First off, it's not a lot, it's a house and they park vehicles in the backyard. Second, I asked the driver of the tow truck if we could pick the vehicle up the next day, and was told absolutely yes. So after getting the required paperwork from the police dept, Conleys then told us we couldn't get our vehicle until the next day. Not to mention how rude she was to my wife during this interaction. So this morning my wife goes again to retrieve her vehicle and there isn't anyone there and nobody around to make sure the vehicles were safe. So she was forced to call the police and make them come out just to get our vehicle back after spending much more money than anticipated. It's insane. They jerked us around at every turn, and due to their extremely inflated fees, have now ruined our Christmas just days before the holiday. I'm disappointed in everyone involved in this situation.
I cannot remember the last time I was ripped off so thoroughly. I find it unbelievable that this business is actually contracted with the [redacted] Police. With their over inflated prices and absolutely no recourse but to pay them or lose your vehicle. They are rude, overbearing, obnoxious and unremorseful about stealing your money legally. I would never recommend them for anything, oh yeah, that's right, you don't get a choice!
I recently had a vehicle impounded with their Louisville lot of Conleys towing. The Louisville police dept uses them as an impound lot. First off, it's not a lot, it's a house and they park vehicles in the backyard. Second, I asked the driver of the tow truck if we could pick the vehicle up the next day, and was told absolutely yes. So after getting the required paperwork from the police dept, Conleys then told us we couldn't get our vehicle until the next day. Not to mention how rude she was to my wife during this interaction. So this morning my wife goes again to retrieve her vehicle and there isn't anyone there and nobody around to make sure the vehicles were safe. So she was forced to call the police and make them come out just to get our vehicle back after spending much more money than anticipated. It's insane. They jerked us around at every turn, and due to their extremely inflated fees, have now ruined our Christmas just days before the holiday. I'm disappointed in everyone involved in this situation.