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Connecticut Patio Reviews (6)

As promised I am willing to pay for the materials tomorrow 9/18/in full but never agreed to pay for laborThe size of the step was explained to *** prior to the construction of it and she agreed it would work!

Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me - if it really happensToday is the 18th at 10:PM, the date *** *** stated in his response that the materials would be supplied. *** *** has given me several different dates during the past year when he allegedly ordered the materials and would have them delivered. His latest excuse to me was that the truck from the lumber yard was "not full enough" for them to make deliveries
The step was not built to code. It is not, nor was it ever, up to me to understand this - as I am not a contractor
I had not asked for installation costs until now - a year since the start of the project. If I don't receive the materials (*** *** ***) for a 3' X 5' step, I intend to file with small claims court and include labor costs
Sincerely,
*** ***

[redacted] did contact me and ask me to help her with the snow load on the roof which I did and she was very happy with the work and also asked me if I would be interested in helping her with her bathroom remodel. [redacted] had bought the new fixtures already and had another contractor scheduled...

to do the work, that contractor backed out. [redacted] was sitting on the material she purchased and I was slow on work going into the spring so. I agreed to give her a price to demo the old bathroom and install some sheet rock, new tile, and a new sink. We agreed on a price of $3k but there was no formal contract other than the proposal. My existing proposal will be sent over with 24 hrs for exact discription of work. As we got into the project and [redacted] did some demo to save money we both realized there was much more water damage than originally known by either party and that the entire sub floor would need to be removed as well as addtional Sheetrock. With all the addtional demo material and labor comes a cost. Upon layout of shower previously purchased by the homeowner, during the installation we realized that the prefabricated shower would not work with existing plumbing, again we did everything we could to work with her plumber to install the new shower. The drain that [redacted] purchased with all the other fixtures was installed to manufacturing specs. Yes it failed but was installed per the directions. I got the plumber to come to her house and asked them to Bill me, & me only! This job was slated for between 40 and 50 man hours and I have put in over 100 man hours to get the job done right for her. I am happy to complete it as well as pay my plumbers and painters bill as well as complete the tile that is incomplete. Other than initial construction with some lay overs and scheduling conflicts as well as getting her plumber there there was no time that she isn't able to us both bathrooms. Let me know next steps thank you!

As promised I am willing to pay for the materials tomorrow 9/18/14 in full but never agreed to pay for labor. The size of the step was explained to [redacted] prior to the construction of it and she agreed it would work!

Review: I contacted with CT Patio in February to complete a bathroom makeover. His estimate stated that it would take 4 days, including a day of demo. I did most of the demo before they arrived on site. Throughout the job, his and his employee's lack of experience shone through. He clearly had little idea what he was doing and many jobs had to be done over. At the "end" of the project, I paid him am additional $1000 over the original estimate . Within days, my shower was leaking through the walls and then my floor collapsed in the bathroom a floor below. He returned, promised to have it fixed. He hired a plumber. He had them bill me and has never paid them. He has never returned to fix the size able hole in my ceiling. He also failed to tile to the wall in my bathroom, leaving a tile width gap. He ripped out party of the floor to get the backer board in and then left. That was a month ago. There is a gap between the uneven subfloor as well that is visible.Desired Settlement: I want to hire another contractor to fix what he has broken and I want him to pay for it. In addition, I want a size able credit paid back to me for the MONTHS that have passed that I can't use and enjoy two bathrooms in my home. I'd really like to ask for a full refund of monies paid and may go that way legally if this process isn't fruitful.

Business

Response:

[redacted] did contact me and ask me to help her with the snow load on the roof which I did and she was very happy with the work and also asked me if I would be interested in helping her with her bathroom remodel. [redacted] had bought the new fixtures already and had another contractor scheduled to do the work, that contractor backed out. [redacted] was sitting on the material she purchased and I was slow on work going into the spring so. I agreed to give her a price to demo the old bathroom and install some sheet rock, new tile, and a new sink. We agreed on a price of $3k but there was no formal contract other than the proposal. My existing proposal will be sent over with 24 hrs for exact discription of work. As we got into the project and [redacted] did some demo to save money we both realized there was much more water damage than originally known by either party and that the entire sub floor would need to be removed as well as addtional Sheetrock. With all the addtional demo material and labor comes a cost. Upon layout of shower previously purchased by the homeowner, during the installation we realized that the prefabricated shower would not work with existing plumbing, again we did everything we could to work with her plumber to install the new shower. The drain that [redacted] purchased with all the other fixtures was installed to manufacturing specs. Yes it failed but was installed per the directions. I got the plumber to come to her house and asked them to Bill me, & me only! This job was slated for between 40 and 50 man hours and I have put in over 100 man hours to get the job done right for her. I am happy to complete it as well as pay my plumbers and painters bill as well as complete the tile that is incomplete. Other than initial construction with some lay overs and scheduling conflicts as well as getting her plumber there there was no time that she isn't able to us both bathrooms. Let me know next steps thank you!

Review: I hired [redacted] of CT Patio to erect a set of outside [redacted] stairs to an [redacted] deck going into my kitchen. [redacted], as the main contractor, incorrectly measured the height of the deck area, so that rather than walking out to the deck flush, there was going to have to be a step down to the deck. I should have refused this, for it wasn't what we first agreed upon, but I trusted that he would do a good job, and wanted to make it easier for everyone. The sub contractor he hired to make the [redacted] deck measured and made the step too small (not to code). When you step out the door, there in only 18" of deck for a footing. I have attempted to get [redacted] to supply the materials to have it enlarged, and he has promised me that he ordered them and would have them delivered. He lied, because I called the decking company and there was never an order put in. I am putting the house on the market soon, and have been told that the back step has to be brought up to code prior to this. [redacted] was paid in full for the job, and he has promised me for the past six months that this would be done. The cost for the materials is minimal - and he is a contractor who agreed that this job would be safe and built to code. It is not, and I want it taken care of immediately. I have an entire history of emails and text messages between [redacted] and myself that indicate all the promises he has told me - the lies about the materials ordered, and the anticipated delivery date. He has taken advantage of me for a job that was incorrectly done but paid in full. For almost half a year, [redacted] has been stringing me along with his lies and promises. The deck that was built is only 42" wide X 18" deep. It is almost impossible to put your foot on this small step, open the door and comfortably/safely go in or out. We had agreed upon the dimension of 3' X 5' for this step - enough space to step up (if your arms are full), unlock the door and go in. Five people have fallen off the step to date.Desired Settlement: Five hundred dollars ($500.) for the purchase of the material that was promised to me - enough [redacted] decking for a 3' X 5' step out my back door; and labor costs.

Business

Response:

As promised I am willing to pay for the materials tomorrow 9/18/14 in full but never agreed to pay for labor. The size of the step was explained to [redacted] prior to the construction of it and she agreed it would work!

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me - if it really happens. Today is the 18th at 10:20 PM, the date [redacted] stated in his response that the materials would be supplied. [redacted] has given me several different dates during the past year when he allegedly ordered the materials and would have them delivered. His latest excuse to me was that the truck from the lumber yard was "not full enough" for them to make deliveries.

The step was not built to code. It is not, nor was it ever, up to me to understand this - as I am not a contractor.

I had not asked for installation costs until now - a year since the start of the project. If I don't receive the materials ([redacted]) for a 3' X 5' step, I intend to file with small claims court and include labor costs.

Sincerely,

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Description: Stone Setting - Interlocking Pavers, Contractors - Retaining Wall, Landscape Contractors, Walkway Design, Hardscapes, Concrete Products, Lawn & Garden Pond Dealers & Supplies, Stone Setting, Masonry Contractors (NAICS: 238140)

Address: 234 Ash Swamp Rd, Glastonbury, Connecticut, United States, 06033-3538

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