Connecticut Scooter Pro's LLC

Complaint: [redacted]
I am rejecting this response because:You can claim all day you want to help but you do not have the skills or expertise to help. I do not trust you or your business for multiple reasons. My main reason is I brought the scooter to you which was making a racket, it was loud clattering and clearly an issue with the valves. You claim it ran fine, it didn't run fine at all. It was sluggish, barely could make it up a hill, stalled out and it stalled right in front of your face. It took 2 full minutes to get up to 35 mph and you think that is a good running engine? You should of found the problem right there and then. Instead you decided to neglect my concerns and go based on the fact the scooter is too new to have any issues. Since buying it from you my front shock absorbers are shot, I need new brakes, my top end blew due to a broken valve spring which was the noise I complained to you about and I had to realign hoses and strap them in properly because the scooter choked out. Which tells me your so called mechanic team never even went through this bike or properly checked it and if they did then they have no clue how to work on a scooter or motor bike. This was all like this at 100 miles when I brought it in 86 miles to be exact. For you and your so called "technicians" not to notice this then your "mechanics" need some serious training. I really am 100% positive not one of your "mechanics" are certified or have any legitimate background on actually working on motors. I do not trust you one bit. You sold me junk. You can claim all day you never see problems with these but I am living it now. I am done with you I wont answer your calls and I dont want to speak with you, you ripped me off and came up with excuses of why my problems werent what they are. This wasnt the first time you heard of these either so do not even lie about that. I called you twice about the same issue, I brought it in and you didnt even have the skills to diagnose a problem. You also didn't even give me any service record or paper work of what you even did. You cannot diagnose a scooter by just riding it, you need to run compression tests which you failed to do and had you done you would of found the problem. I have saw your garage and I don't even recall seeing a motorcycle lift or any equipment to work on these. You also duped me on the taxes and knowing the legality of registering these in my state because your employee Michelle told me she had a Mass resident try to register the Blaze before and had issues but both of you failed to tell me this before I purchased and didnt find out until it costed me $400 to register both my scooters and thats not including insurance I was told I wasnt going to need. You hid the truth from me. Also you told me my lance scooter could be derestricted no problem and that it was sufficient enough speed stock which was a complete lie. It wont even go over 30 downhill my girlfriend cant even ride it because it is a serious risk and a death wish to bring on the road. You tried to charge me $274 for a CDI (which is junk and does not even help the scooter) and the derestriction. I got a quote at another real mechanic for $49.99, and you wonder why I dont trust you. You never once told me about a delivery option either, had I known that I would of saved myself time and money by not having to drive there and the delivery with tax would of been cheaper then the 200$ in tax I paid alone. You are honestly a piece of st and I want nothing to do with you or your con artist dealer. You are a con plain and simple. You duped me and you know it and you will say anything to cover that like a true con artist. Do not call me, do not contact me, delete me from your system today. I want you to take me out of whatever system you have me in because I AM NOT YOUR CUSTOMER. I will make sure everyone in the surrounding areas knows how you operate your business. My scooter from day 1 was wrong and had issues which you failed to address and properly diagnose. T[redacted] from me. Just so you know so you can stop calling me with your non sense excuses, I live 2 hours away I will never bring my scooter to you unqualified goofs. I brought it to a mechanic close by to me and they went through it and the scooter is better then it was brand new. I rather have paid a mechanic and give them the business then  bring it to you and have it ruined more. I will never in my life do business with you ever again and Ill make sure other people dont  as well. PS your warranty is st and you lied about that one too. On your website you say as part of CT scooter Pros Warranty every scooter is covered under a 12 month 1k mile parts and LABOR warranty which you claim to not get anywhere else which was different from my manufacture warranty that only covered parts but yet when I asked you, you wouldnt honor that and told me I had to pay for labor. Another lie from a deceitful business. I hope other people arent ripped off as bad as me. 
Sincerely,
[redacted]