Conroy Consults

Please see attached response to the complaint.April 25,
10pt">Revdex.com of San Diego & Imperial Counties
Attn: *** ***
Re: Complaint from ***
My client, *** *** sent in a complaint to the Revdex.com of San Diego and Imperial Counties with misleading and incorrect information in the attempt to avoid paying the remainder of his contracted fees to my firmMr*** signed a contract with Conroy Consults on April 10, and has an overdue amount of $that was due May 10, This matter is a straightforward breech of contract on Mr***’s part, nothing he has raised in his counterarguments that would constitute a credible defense
Mr*** claims “the progress [on the project] seemed to slow”My firm can provide detailed dates, emails, and communications between Mr*** and my firm that show the extensive requests and delays from Mr***My firm attempted to follow up and often went weeks without any response from Mr***In addition to the delays on his end, he repeatedly changed his mind which incurred additional work and time spent on the project than what was originally agreed uponAdditionally, Mr*** approved the design of the site in writing on June 25, and I have his approval in writing of the work that was done on the various pages of development of the siteSo any claims of inferior work with no value are without meritThe site had been designed and developed, and completed it its entirety and my firm was waiting on the final approval in order to launchOnce again, at this point we could not get a final response from Mr***
Mr***’s position as an attorney gives him an upper hand in negotiating contracts as well as in negotiating resolution to a legal action with a non-lawyerHis only limit to adequate legal representation is his own patience versus the limited legal budget of a small business with limited resources and for whom the upside (i.e., success in getting the roughly $owed to Conroy Consults) is relatively small compared to the potential costs of legal representation
Regrettably, what he seems to view as a vigorous pursuit of his position is coming across as an effort to bully his way into an unreasonable settlement from a non-lawyer with limited resourcesThe contract he signed provides reasonable and clear termsHis seeming regret in agreeing to those terms and signing the contract does not qualify him to moreHe had every opportunity to negotiate the contract terms if he did not like them but he did not undertake such an effortThe terms of the contract are clear and should stand, the remainder of the project fees are nearly a year overdue and should be paid immediatelyThe work has been completed to the acceptance and detailed instruction of Mr*** (as can be verified in multiple emails) and his refusal to provide such payment puts Mr***’s in breach
Please understand that Conroy Consults indeed wishes to avoid the need to address this matter in courtSo far the responses do not seem to confront the truth of what a judge would consider patently obviousIt is important to understand that Conroy Consults, if faced with the prospect of litigation, will pursue all legal remedies at its disposal including attorney’s feesI do not take these matters lightly but will vigorously pursue my rights in the interest of justice when called upon
*** Conroy
Conroy Consults
Thank you,
*** Conroy

Review: We signed a contract provided by [redacted] Conroy of Conroy Consults on or about April 10, 2013 for her to design and construct a web site for [redacted] Law Firm. The total cost she quoted was $3375.00. Upon receipt of her April 10, 2013 invoice, we paid one-half of that amount by check on April 29, 2013. After an initial flurry of work, the progress seemed to slow. Seven months after starting work, after she failed to respond to numerous emails and no assurance was given that the project would be completed, we terminated the agreement by our November 2, 2013 letter. In that letter, and a follow up letter of December 7, 2013, we requested that our deposit be refunded. We have not received a response. The work Conroy did was stored in a file on our web site. Our office does quite a bit of Internet-related litigation, and we requested two of our tech consultants to review that work. Both said that the work was a long way from completion and it had no value, and could not be picked up and completed by another web design firm.Desired Settlement: Return of the initial payment of $1687.50.

Business

Response:

Please see attached response to the complaint.

April 25, 2014

Revdex.com of San Diego & Imperial Counties

Attn: [redacted]

Re: Complaint from [redacted]

My client, [redacted] sent in a complaint to the Revdex.com of San Diego and Imperial Counties with misleading and incorrect information in the attempt to avoid paying the remainder of his contracted fees to my firm. Mr. [redacted] signed a contract with Conroy Consults on April 10, 2013 and has an overdue amount of $1707.50 that was due May 10, 2013. This matter is a straightforward breech of contract on Mr. [redacted]’s part, nothing he has raised in his counterarguments that would constitute a credible defense.

Mr. [redacted] claims “the progress [on the project] seemed to slow”. My firm can provide detailed dates, emails, and communications between Mr. [redacted] and my firm that show the extensive requests and delays from Mr. [redacted]. My firm attempted to follow up and often went weeks without any response from Mr. [redacted]. In addition to the delays on his end, he repeatedly changed his mind which incurred additional work and time spent on the project than what was originally agreed upon. Additionally, Mr. [redacted] approved the design of the site in writing on June 25, 2013 and I have his approval in writing of the work that was done on the various pages of development of the site. So any claims of inferior work with no value are without merit. The site had been designed and developed, and completed it its entirety and my firm was waiting on the final approval in order to launch. Once again, at this point we could not get a final response from Mr. [redacted].

Mr. [redacted]’s position as an attorney gives him an upper hand in negotiating contracts as well as in negotiating resolution to a legal action with a non-lawyer. His only limit to adequate legal representation is his own patience versus the limited legal budget of a small business with limited resources and for whom the upside (i.e., success in getting the roughly $1700.00 owed to Conroy Consults) is relatively small compared to the potential costs of legal representation.

Regrettably, what he seems to view as a vigorous pursuit of his position is coming across as an effort to bully his way into an unreasonable settlement from a non-lawyer with limited resources. The contract he signed provides reasonable and clear terms. His seeming regret in agreeing to those terms and signing the contract does not qualify him to more. He had every opportunity to negotiate the contract terms if he did not like them but he did not undertake such an effort. The terms of the contract are clear and should stand, the remainder of the project fees are nearly a year overdue and should be paid immediately. The work has been completed to the acceptance and detailed instruction of Mr. [redacted] (as can be verified in multiple emails) and his refusal to provide such payment puts Mr. [redacted]’s in breach.

Please understand that Conroy Consults indeed wishes to avoid the need to address this matter in court. So far the responses do not seem to confront the truth of what a judge would consider patently obvious. It is important to understand that Conroy Consults, if faced with the prospect of litigation, will pursue all legal remedies at its disposal including attorney’s fees. I do not take these matters lightly but will vigorously pursue my rights in the interest of justice when called upon.

[redacted] Conroy

Conroy Consults

Thank you,

[redacted] Conroy

Review: SUMMARY: In October 2012 I paid $2000 to [redacted] to make a website for my law firm. To date I have no website, even though I have told [redacted] to bring online whatever content I've given her, so I could take over from there. In the alternative, I requested a refund less $500 for her minimal efforts to date. She has declined both, and I have been left with no website and a $2000 loss.

DETAILS: After contract signed and payment made, I was subsequently required to provide ALL direction on design. As the site developer, Conroy nonetheless declined to provide helpful suggestions even regarding color or font. She repeatedly stated, "It's not in the contract." I then provided all graphic content for her to develop. This took some time for me to accomplish, but I did so even though I felt I had paid for such service. The last piece of graphics editing from me occurred on August 29, 2013.

About that time I received an advertisement email and then a follow up from [redacted] asking if I'd like to take advantage of a "content discount." I ignored it since I had already paid for the website. I could not find the time to do that, and realized it was simply faster to add it myself since the developer would not help. In February 2014 I sent her an email to to put the graphic portions of my site online and I'd take over from there.

Without any further communication from August 2013 until my February 2014 email, [redacted] had apparently taken it on herself to "close" my project. But for another fee she would work on it some more. This was follow by a litany of fine print form her contract about all the ways she should get out of the work. Apparently she forgot the provision where I purchased a website for $2000 and hadn't gotten it. Well, I declined the extra fee, and

instructed her to bring online just the graphic content I had provided in August 2013. She stated she had not even done that. After going round I demanded my money back. She has not responded.Desired Settlement: Refund or finish the job and turn over the website properly to me with no additional charges.

Business

Response: