Conscious Body Natural Medicine

Regarding this complaint filed on 1/11/by *** ***, our response is included below.First, we only received notice of this complaint for the first time by mail postmarked February 2, We do not receive mail for our company at the physical address where this was mailed which caused
further delay and so I have only seen this as of Tuesday, February 16th.I am familiar with Mr***'s request but we are unable to accommodate him for the following reasons:1) The company from which his gift certificate was purchased went out of business in September of The corporation was bankrupt and dissolved.2) I was involved with this corporation that dissolved, but since it was a corporation that included other people, I am not personally responsible for this person's gift certificate.3) The "new company" to which he refers is also a corporation and I have my Naturopathic practice now with this company There is no connection between the corporate entities other than my involvement This person has never seen me for my professional services and I am unaware of anything regarding his gift certificates, when they were purchased, for what or how much.4) There is no such connection via emails, website or phone number as he states in his complaint between these two corporate entities. Therefore Conscious Body Natural Medicine, Inccannot honor the gift certificates that he possesses. The office of *** *** *** ***Conscious Body Natural MedicineLocations in Brookline & Holden, MAwww.consciousbodynatmed.com*** Holden*** Brookline*** *** *** online Magazine at ***.comHealth is not something that can be put off

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Please add your rejection comments below.
When I called their office, their staff said she was accepting all gift cards until last year to honor the gift cards but she's no longer doing it. So her argument that the two business are different and not related, then why did she accept gift cards last year and not this year? I know some people who's gift cards she honored after the business was "dissolved" but now she's picking and choosing who she wants to give money back to? And I specifically remember hitting the original website link and it rerouted to the new website. It's only recent that they broke the link. This is unprofessional and I refuse to accept her response. She and her company took my money and I demand she honor those cards
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolvedI reacted based on reviews which did not apply in my caseI'm sorry I jumped the gun and became
alarm because of the reviewsThanks you so much for assisting meThe company did as they saidthey kept their word to the letterI filed the complaint before giving them the proper timeI called and spoke to *** nand she said my package would arrive on SaturdayAlthough the tracking number not working is what alarmed meI was wrong and Hosiery and More did as they statedI apologize to the companyThey also posted the amount for of being double bill on the *** as they statedMy issue is resolvedThanks you so much.
Sincerely,
*** ***