Consider It Done!

On 9/15/2016, I stopped into this "MetroPCS Authorized Dealer" to buy two simple [redacted] I asked if they had "genuine" [redacted] cordsThey confirmed and sold me two charging cordsUpon returning to my office, one cord broke immediatelyThe other would not be recognized by either my laptop or wall outlet charger (USB)So, I was unable to used either of the "supposedly" authentic [redacted] ***It became obvious I was sold counterfeit charging cordsI returned to the store on 10/17/to ask for a refundI explained the situation to the staffThe Rep said that they didn't offer any refundsI then asked for the managerI was told there was no manager, only a "Boss"After explaining to the Reps that protecting their manager made little sense, I asked for the Owner or Franchisee's contact informationI was told that they don't give out the owner's contact information because "They don't want to be bothered by customers." At that point, it became obvious that

On 9/15/2016, I stopped into this "MetroPCS Authorized Dealer" to buy two simple *** *** *** I asked if they had "genuine" *** *** cordsThey confirmed and sold me two charging cordsUpon returning to my office, one cord broke immediatelyThe other would not be recognized by either my laptop or wall outlet charger (USB)So, I was unable to used either of the "supposedly" authentic *** ***It became obvious I was sold counterfeit charging cordsI returned to the store on 10/17/to ask for a refundI explained the situation to the staffThe Rep said that they didn't offer any refundsI then asked for the managerI was told there was no manager, only a "Boss"After explaining to the Reps that protecting their manager made little sense, I asked for the Owner or Franchisee's contact informationI was told that they don't give out the owner's contact information because "They don't want to be bothered by customers." At that point, it became obvious that