Consolidated Disposal Services Inc. Reviews (2)
Consolidated Disposal Services Inc. Rating
Description: Storage Units - Household & Commercial
Address: 2370 Basin St SW, Ephrata, Washington, United States, 98823-9405
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With out a doubt the worst customer service. We have had problems with this company on several occasions. They have missed our pick up several times. (We have lived in the same location over 10 years) When we call to complain they say that we did not put the cans out. We live in a rural area. Our cans stay at the end of our long driveway 365 days a year. When calling in and asking to speak to the Manager, the person that answers the phone says that she is the Manager and there is nothing that can be done. If they send someone out to pick up the missed cans then they will charge us. When you ask the woman that answers the phone her name she says, I don't have to give you my name. If you speak with other residents, you will find many of the same stories and dissatisfaction. I really wish Grant County would wake up and get a reputable company that can offer good customer service in this area.
This company has the worst customer service! They are un-professional and rude. They are not a buisness that is concerned about the satisfaction of their customers because they are aware that we have no other options around here.