Consumer Auto Parts

sales paper good for 4/12 thru 4/28/13. Has special order Extang tonneaus cover for same or next day delivery I paid $414.00 for the trifecta and that was seven (7) days ago. today they tell me it will not be there till monday (10 days).Product_Or_Service: truck bed coverOrder_Number: XXXXXXXXXAccount_Number: [redacted]Desired SettlementI want my cover and compensation for waiting or a full refund with apologyBusiness' Initial Response Contact Name and Title: [redacted]Contact Phone: XXX-XXX-XXXX x [redacted]Contact Email: [redacted]Consumer Auto Parts apologizes for the confusion with the printed ad in the sales flyer. The sales flyer should state that certain special orders wil take longer. The customer was informed in writing that the item needed to be special ordered from the factory. The ordered date and expected delivery date are clearly marked on the Special Order Merchandise slip given to the customer. Consumer Auto Parts will give the customer a full refund.

sales paper good for 4/12 thru 4/28/13. Has special order Extang tonneaus cover for same or next day delivery I paid $414.00 for the trifecta and that was seven (7) days ago. today they tell me it will not be there till monday (10 days).Product_Or_Service: truck bed coverOrder_Number: XXXXXXXXXAccount_Number: [redacted]Desired SettlementI want my cover and compensation for waiting or a full refund with apologyBusiness' Initial Response Contact Name and Title: [redacted]Contact Phone: XXX-XXX-XXXX x [redacted]Contact Email: [redacted]Consumer Auto Parts apologizes for the confusion with the printed ad in the sales flyer. The sales flyer should state that certain special orders wil take longer. The customer was informed in writing that the item needed to be special ordered from the factory. The ordered date and expected delivery date are clearly marked on the Special Order Merchandise slip given to the customer. Consumer Auto Parts will give the customer a full refund.