On April 19, I made an appointment via the company's website for alterations to a Maid of Honor dress I am wearing in my sister's upcoming weddingI asked to hem the bottom, shorten the top straps, and sew in cups for the bust areaI was told the dress would be ready by May I arrived to pick up the dress on May (days after I had dropped off the dress for alterations) and absolutely nothing had been done to the dressThe chalk marks were still visible on the bottom, cups were not sewn in, and the straps were not touchedI was told they would work on it that afternoon, and they would give me a call when the dress was readyI did not receive a phone callI called them four times on Friday morning to make sure it was ready before I used my lunch hour again to go pick up the dressI was told that it was readyI arrived on the afternoon of May to pick up the dressThe cups were not sewn into the dress as described, but I needed to take the dress to Charlotte that sa
On April 19, I made an appointment via the company's website for alterations to a Maid of Honor dress I am wearing in my sister's upcoming weddingI asked to hem the bottom, shorten the top straps, and sew in cups for the bust areaI was told the dress would be ready by May I arrived to pick up the dress on May (days after I had dropped off the dress for alterations) and absolutely nothing had been done to the dressThe chalk marks were still visible on the bottom, cups were not sewn in, and the straps were not touchedI was told they would work on it that afternoon, and they would give me a call when the dress was readyI did not receive a phone callI called them four times on Friday morning to make sure it was ready before I used my lunch hour again to go pick up the dressI was told that it was readyI arrived on the afternoon of May to pick up the dressThe cups were not sewn into the dress as described, but I needed to take the dress to Charlotte that sa