Consumer Credit Counseling Foundation

Sent: Friday, August 26, 1:PM Subject: Case # [redacted] Hello, We received a complain on Revdex.com, case # [redacted] We contacted the customer, reviewed the issue and came to a resolutionWe returned $dollars to the customer and finished the conversation in good termsWe explained the customer that we are very sorry she had to have a bad experience with our services, and also that we work very hard on a good reputation and good customer service as it is very important to usIt is one of bad reviews we have all over the internet, that just shows how hard we try, sometimes bad things happen but we do our best to fix itIn addition, we also offered the customer a 10% off of the next service she will need from us.? Please mark this case as resolvedThank youAura air duct cleaning (832) 403-