[redacted] , We completed the repayment plan documentation request on 12/30/You confirmed with our representatives that we indeed completed the repayment plan and you are now in the correct program that you desired when you contacted us for our servicesIn addition, we have already completed the refund request that you agreed to on 03/because you did not feel we adequately explained our servicesIs there anything else we can do to accommodate you?
[redacted] , We completed the repayment plan documentation request on 12/30/You confirmed with our representatives that we indeed completed the repayment plan and you are now in the correct program that you desired when you contacted us for our servicesIn addition, we have already completed the refund request that you agreed to on 03/because you did not feel we adequately explained our servicesIs there anything else we can do to accommodate you?